Travel, Expense, Invoice, Request. $1 to $8 per transaction depending on type. The TMC contract sits outside the Concur subscription but must be negotiated together. Coupa T and E and Navan are real competitive frames at enterprise scale. Eleven buyer moves.
SAP Concur is the travel, expense, and invoice management cloud acquired from Concur Technologies in 2014. It is sold across four core modules: Concur Travel (online booking tool integrated with TMC), Concur Expense (employee expense reporting with policy enforcement and reimbursement), Concur Invoice (accounts payable invoice capture and approval workflow), and Concur Request (pre travel approval workflow). The pricing model combines per transaction fees (typically $2 to $8 per expense report or per booking) with optional per user per month subscriptions for the platform. Add ons include Concur Compleat (compliance and tax reclaim), Concur App Center (third party integrations), Concur TripLink (post booking integration of external travel bookings), Drive (mileage tracking), and Mobile. The negotiated discount band at enterprise scale runs 15 to 30 percent off list, with volume tiers driven by total transaction count or total employee count. The most common pitfall is buying Concur Travel and Expense as a bundle when the customer only uses Expense, paying transaction fees on bookings made outside Concur Travel (effectively paying for a TMC that the customer does not use), and over deploying Concur Invoice on populations that handle invoice volume below the breakeven against existing AP automation. This paper sets out the actual transaction pricing, the per user economics, the Coupa Travel and Expense / Workday Expenses / Navan (formerly TripActions) competitive frame, and the eleven move buyer side playbook. Read the related SAP services practice, the SAP knowledge hub, the SAP Ariba negotiation, and the benchmarking practice.
CFOs, CIOs, VPs of Finance, VPs of IT Procurement, Travel and Expense Center of Excellence leaders, and procurement leaders running SAP Concur at scale. Particularly useful for customers approaching a Concur renewal, customers running both Concur Travel and Concur Expense and questioning whether the Travel side is worth the transaction fees, and customers evaluating Coupa T and E or Navan as alternatives.
The full paper covers per transaction pricing for Travel, Expense, Invoice, and Request, the TMC contract co negotiation methodology, Compleat tax reclaim mechanics, TripLink external booking integration, App Center add ons, the Coupa T and E / Navan / Workday Expenses competitive frames, and the eleven move buyer side playbook with dollar values against each move.
Used across more than five hundred enterprise software engagements. Independent. Buyer side. Built for finance and procurement leaders running the next SAP Concur renewal cycle.
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SAP quoted us Concur Travel and Expense bundled with the existing TMC contract at full transaction pricing. Redress audited where bookings actually happened, dropped Concur Travel where the TMC handled it directly, recovered VAT through Compleat across European subsidiaries, and ran Navan as a competitive RFP. Twenty four percent off the original quote.
Confidential consultation. No follow up sales call unless you ask for one.
SAP Concur framework signals, per transaction signals, per user per month signals, Coupa Travel and Expense competitive signals, and the broader corporate travel and expense licensing leverage signals.
