Negotiation services · 100 percent buyer side

Software contract negotiation services. Vendor negotiation from the buyer side only.

Our negotiators run one agreement with one vendor from baseline to signature, backed by Vera AI benchmarks from executed agreements. A fixed fee, or 25 percent of what we save you. No saving, no fee.

Send us your quote How a negotiation runs

500+major negotiations a year15%average savingUSD 12B+annual client spend25%of the saving, or a fixed fee

Deal roomMicrosoft EA renewal

Day 18 of 45 · vendor quarter end in 27 days

Baseline: what you use and payWeek 1AgreedDone

Benchmark: every line pricedWeek 1Vera AI plus analystDone

Contract review: cost and risk termsWeek 211 positionsDone

Strategy: targets and walk awayWeek 2Sequenced to quarter endDone

Talking points and drafted emailsWeeks 3 to 6Sent in your nameLive

Term review of every vendor draftWeeks 4 to 6Nothing lost in paperNext

Written deal sign offBefore signatureExecutive summaryNext

Target against the vendor's proposal

22%blended price, plus 9 terms improved

Some of our clients

ToyotaBMWKrogerAmerican AirlinesIndosatSpecsaversRicohSouth African Reserve BankADNOCKuwait National PetroleumCircles.LifeProcter and GambleBridgestoneCox EnterprisesAdeccoRocheMagnitOregon State UniversityQatar International Islamic BankKuehne NagelTelefonicaPernod RicardDiscoveryIntertekVertivWorld Kinect

What we negotiate

Every agreement that moves real money. Any vendor.

Renewals, new purchases, cloud commitments and AI agreements. One agreement with one vendor, run from the first quote to the signature.

Renewals

Enterprise agreements, subscriptions and support renewals, benchmarked and negotiated before the vendor's deadline sets the terms.

New purchases

New platforms and expansions priced against what comparable buyers signed last quarter, before the first number is anchored.

Cloud commitments

AWS EDP, Azure MACC and Google Cloud commitments: discount, ramp, rollover, credits and marketplace terms.

AI agreements

OpenAI, Anthropic, Microsoft Copilot and Gemini: seat bands, consumption commits, data use and price protection.

Platform moves

RISE with SAP, Broadcom VMware VCF and other subscription transitions, modeled and negotiated before you commit.

True ups and early renewals

The off cycle events where vendors expect no resistance, turned into negotiations with a benchmark behind them.

Negotiation services

What a Redress negotiation looks like.

Our negotiators run one agreement with one vendor from baseline to signature, backed by the negotiation platform database. A renewal, a new purchase, a true up, an early renewal or a settlement.

Behind the scenesWe prepare every move, you send every message. The vendor never knows we are there.

FrontingOn request we join the calls and present the positions ourselves.

15 percentbetter on average against the vendor's proposal, across our negotiation engagements

500 pluscontracts a year seen across the major publishers, so we know what they signed last quarter

Included, every time

BaselineWhat you actually use, pay and are committed to, from your own data.
BenchmarkEvery line of the vendor's proposal against executed agreements of your size.
Contract reviewThe terms that create cost or risk, with a position and a fallback for each.
StrategyTargets, walk away positions, sequencing against the vendor's quarter end, escalation path.
Talking points and ghost written emailsBefore every call, for every message, sent in your name.
Term reviewEvery draft the vendor produces, so nothing conceded in a call is lost in the paper.
Written deal sign offBefore you sign, and an executive outcome summary after.

The 25 percent model

We only get paid when you save.

You negotiate your best deal first. Then you bring us the vendor's best offer, and we either confirm it is market best or we beat it. Our fee is 25 percent of what we save you. You keep 75 percent.

No saving, no fee. If the vendor's offer is already market best, we tell you so and you pay nothing.
Savings are a lower price, or credits that mean you pay the vendor less. Reduce the bill of materials and the baseline is recalculated.
Calculated per agreement year and paid per year, over three years at most, however long the agreement runs.
Prefer a fixed fee? Every negotiation can run that way, scoped to the work and agreed up front. We never bill by the hour.

You choose

Old fashioned or AI powered.

Your vendors are using AI tools in every negotiation. So should you. Most of our clients choose AI powered.

Old fashioned

Expert led negotiation services

Our negotiators run the agreement from baseline to signature
Behind the scenes, or fronting the negotiation on your request
Strategy, talking points, every email, the written deal sign off
Proven over eight years with 500 plus enterprise clients
Backed by the same negotiation platform database on every engagement

Most clients choose this AI powered

Vera AI plus the same experts

Super human reports: every line of a proposal benchmarked in seconds, not weeks
Speed: a human benchmark with strategy within 24 business hours
Backed by the negotiation platform database, growing every day
The same negotiators, the same written deal sign off
The result: our clients are beating the vendors and getting better outcomes

20,000 contracts a monthscanned by the benchmarking platform

120 plus ServiceNow proposalson the new SKUs, in the database now

50 plus new Salesforce contractsbenchmarked line by line

Either way. Negotiation services at a fixed fee, or on contingency at 25 percent of what we save you. No saving, no fee. You choose the model per negotiation.

One month, one agreement

How a US bank saved USD 18.4M on AWS in one month.

A US financial institution, a USD 250M five year AWS Enterprise Discount Program commitment, and a first offer already drafted for signature. Benchmarked on day one with Vera AI, negotiated by Redress, signed at AWS's quarter end.

Day one · the question
Do we have any leverage at all?
AWS's offer: EDP base discount 15 percent, AI SKUs 10 percent, cross service discount 30 percent on EC2, S3 and RDS, no rollover of unused commit, and the bank's name on AWS's reference list.
Day one · the benchmark
Not a good deal.
Five points below the lowest comparable at the bank's commit level, ten of fourteen terms behind an executed AWS agreement. The leverage made visible: scale, AWS's earlier proposals, and its quarter end.
Day thirty · the result
Twelve terms better than the paper AWS expected to be signed.
EDP 18 percent, AI SKUs 20 percent, cross service 40 percent, 15 percent rollover of unused commit, USD 13M of migration and final year credits, reference clause removed, no AI training on the bank's data.

Vera AI benchmarked the offer on day one and repriced every AWS proposal as it arrived, SKU by SKU. Redress wrote the strategy, the talking points and every email, and found the two point trade into the AI SKUs worth almost four times as much. Client name withheld, shared under NDA.

Saved on price against AWS's own five year cost model, USD M, running total

7.9First response

15.8Second response

16.7Third response

18.4Signed, after the trade

USD 18.4Mon price: blended discount from 26.5 to 32.1 percent

AI SKUs doubledfrom 10 to 20 percent across Bedrock and SageMaker

12 termsimproved: rollover, marketplace cap, cross service pricing, credits, liability, data

By vendor

Where we negotiate, vendor by vendor.

The twelve vendors we negotiate most, plus 60 more we negotiate and benchmark regularly. Any vendor not listed is covered at the same prices.

OracleDatabase, middleware, applications, Java and supportOracle negotiation →MicrosoftEA, M365, Azure and Copilot renewalsMicrosoft negotiation →SAPRISE with SAP, S/4HANA and maintenanceSAP negotiation →SalesforceSales, Service, Data Cloud and AgentforceSalesforce negotiation →ServiceNowITSM, ITOM and Now Assist renewalsServiceNow negotiation →WorkdayHCM, Financials and renewal upliftsWorkday negotiation →IBMEnterprise license agreements and Red HatIBM negotiation →Broadcom VMwareVCF subscriptions and core minimumsBroadcom VMware negotiation →AWSEnterprise Discount Program and private pricingAWS negotiation →Google CloudCommitments, CUDs and WorkspaceGoogle Cloud negotiation →CiscoEnterprise agreements and renewalsCisco negotiation →GenAI vendorsOpenAI, Anthropic and Gemini contractsGenAI vendors negotiation →

281 case studies

Results that speak for themselves.

View all 281 case studies →

AWS · five year EDP commitment

USD 18.4M

Saved on price in one month, twelve terms improved, signed at AWS's quarter end.

US bank · name withheld under NDA Broadcom VMware · renewal

50 percent

Reduction on the VMware renewal after the subscription transition was benchmarked and renegotiated.

Global bank Oracle · support strategy

€12M

Saved over three years with a hybrid support strategy modeled and negotiated against Oracle's renewal.

Adecco · global HR leader Workday · new agreement

40 percent

Discount secured on a Workday agreement by benchmarking the FTE bands and sequencing the close.

Fortune 500 company

Questions buyers ask

Fees, process and independence.

How much do software contract negotiation services cost?

Either a fixed fee, scoped to the deal and agreed up front, or 25 percent of what we save you. No saving, no fee. The success fee is calculated per agreement year and paid per year, over three years at most. We never bill by the hour.

What does a negotiation include?

Seven things, every time: the baseline of what you use and pay, a benchmark of every line against executed agreements of your size, a review of the terms that create cost or risk, the strategy and walk away positions, talking points and drafted emails for every exchange, a review of every vendor draft, and a written deal sign off before you sign.

Do contract terms really matter more than the discount?

Over a multi year term they often do. An uncapped price escalator can eat a headline discount, and a missing reduction right locks oversizing in for the whole term, so every negotiation covers price and terms together.

What moves a vendor negotiation outcome most?

Benchmarks and timing. Knowing what comparable customers signed turns every offer into a measurement, and sequencing the negotiation against the vendor's quarter end turns their deadline into your leverage.

When should we bring Redress in?

Early or late, the price is the same. The best results come when we start before the first proposal arrives, but on contingency you can negotiate first and bring us the vendor's best offer two to four weeks before the deadline.

Will you negotiate with the vendor directly?

Behind the scenes by default: we prepare every move and you send every message, so the vendor never knows we are there. On request we front the negotiation, join the calls and present the positions ourselves.

How does Vera AI fit into a negotiation?

Vera AI benchmarks the vendor's proposal line by line on day one and reprices every new proposal as it arrives. Our negotiators use it to find the gap, then write the strategy and every message to close it.

Are you independent of the vendors we negotiate with?

Yes. 100 percent buyer side: zero vendor affiliations, no reseller agreements and no referral fees. The only party paying us is you, so a larger purchase never earns us more.

Bring us the vendor's best offer. No saving, no fee.

Send a live quote or renewal. We tell you where it sits against the market and what we would do next, within 24 hours.