Overview
Three moments we step in
Microsoft negotiates thousands of enterprise agreements a year. You negotiate one every three years. We close that gap: before the renewal quote lands, when the July 2026 price increase hits your seat mix, and when a true up or audit letter arrives.
Our Microsoft practice runs five engagements: the Microsoft negotiation playbook that builds positions, benchmarks, and timing before any major deal, M365 license right sizing that sets E5, E3, and F3 from measured usage, Azure FinOps and MACC advisory that sizes the commitment from verified burn, Copilot AI optimization that ties seats and spend to demonstrated adoption, and the Unified Support review that challenges the fee calculation with priced alternatives behind it. EA renewals, MCA-E transitions, and audit responses run inside these engagements or as standalone mandates.
What we do
Pick the engagement that fits the moment
Five fixed scope engagements cover the Microsoft estate end to end. Each runs defined workstreams for one all inclusive fixed price, with up to four advisory calls and email support across the term.
Most requestedNegotiationMicrosoft negotiation playbook
Opening, fallback, and walk away positions per SKU category, a leverage calendar against Microsoft's fiscal pressure, and concession benchmarks from comparable deals.
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LicensingM365 license right sizing
E5, E3, and F3 set from measured usage with duplicate coverage removed. The typical estate carries 15 to 30 percent addressable waste.
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CloudAzure FinOps and MACC
The commitment sized from verified burn with the waste stripped first, and any shortfall turned into negotiation leverage instead of a payment.
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AICopilot AI optimization
Seat counts right sized to demonstrated adoption, credits and funding captured, and expansion gated behind usage thresholds.
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SupportUnified Support review
The calculation basis verified, consumption measured against cost, and alternatives priced 30 to 50 percent below as live leverage.
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How it works
Four phase engagement procedure
01
Baseline
Agreements, entitlements, usage, and spend mapped in the first two weeks.
02
Benchmark
Your quote against comparable closed deals for your size and industry.
03
Strategy
Target position, concession plan, and timing built around Microsoft’s fiscal calendar.
04
Negotiate
We run the sequence with your team through to signature and document the close.
Client results
What changed after clients engaged
17–30%
Typical renewal reduction
160
Published case studies
100%
Your side, never vendor paid
Why Redress
Why clients pick us
Most Microsoft advice comes from partners that resell Microsoft agreements, collect channel incentives, or sell the implementation behind the license. We built Redress the other way, and it shows in the outcomes.
IndependenceNo Microsoft money, ever
No reseller agreements with Microsoft, any Licensing Solution Provider, or any Cloud Solution Provider. No referral fees. The recommendation serves one balance sheet: yours.
Experience200+ Microsoft engagements
Enterprise Agreements, Microsoft 365, Azure, Copilot, and Unified Support, led by negotiators with more than 20 years inside these deals, part of 500+ engagements across 11 vendors.
ResultsOutcomes you can verify
Published case studies: 35 percent saved at a UK financial services EA renewal, 25 percent for a Brazilian bank, 20 percent for a Fortune 500, and 18 percent on a French MCA strategy.
Commercial modelFixed fee or contingency
All inclusive fixed fees with first deliverables in 10 business days, or contingency where our fee comes only out of savings we deliver beyond your locked baseline.
Ways to engage
Two ways to work with us
Most popular
Full negotiation mandate
- We run the renewal end to end with your team
- Benchmarks, strategy, counters, and the close
- Fixed fee, or contingency where we are paid only from savings we deliver
- Zero risk on contingency: if we do not save you money, we do not get paid
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Advisory behind the scenes
- Your team faces Microsoft, we arm them
- Deal review, benchmarks, and talking points on demand
- Scales from one review to the whole cycle
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Frequently asked questions
Questions clients ask us first
When should we start before an EA renewal?
Nine to twelve months out. Microsoft’s concession authority moves with its fiscal calendar, and the best outcomes are set up two quarters before the paper is due.
What does an engagement cost?
Two models: a fixed fee scoped up front after a first call, or contingency where our fee comes only out of the savings we deliver. On contingency the risk is zero: no savings, no fee.
Do you work against a live audit or true up?
Yes. We build your entitlement position first, then manage the response so the finding is negotiated from evidence, not from Microsoft’s first number.
Are you independent of Microsoft?
Completely. We take no vendor money, no reseller margin, and no referral fees. The only side of the table we sit on is yours.
Which Microsoft services do you offer?
Five fixed scope engagements: the negotiation playbook, M365 license right sizing, Azure FinOps and MACC advisory, Copilot AI optimization, and the Unified Support review. EA renewals and audit responses run inside them or standalone.
Why use Redress instead of our LSP or CSP?
Because resellers are paid by Microsoft on what you buy. Channel incentives shape channel advice, and the partner helping you negotiate is often earning margin on the outcome. Our only revenue is the advisory fee.
Do you replace our team in front of Microsoft?
No. We advise and prepare, and your team keeps the chair and all vendor communications. Every Microsoft proposal gets a written assessment before you respond, and we rehearse your side ahead of key meetings.
What data do you need to start?
Your Microsoft agreements and enrollments, admin center usage reporting for the licensing engagements, Azure consumption data for MACC work, and support case history for the Unified review. First deliverables land within 10 business days of complete data.
