Vendor Management advisory engagement
Advisory / Vendor Management

IT vendor management and procurement consulting. Governance tied to renewal leverage.

Redress Compliance provides IT vendor management and procurement consulting from former vendor insiders, 100 percent buyer side. We build your renewal calendar, benchmarks and playbooks, and back the deals that matter, on a fixed fee or 25 percent of savings.

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500+Enterprise Clients
11Vendor Practices
Fixed fee or success fee. Program build work is fixed fee. Deal support can run at 25 percent of what we save you: you keep 75 percent, no savings means no fee, and we never bill by the hour.
Home/Vendor Management
500+ Enterprise Clients Industry Recognized $2B+ Under Advisory 11 Vendor Practices 100% Buyer Side Independent
What we do

What does IT vendor management and procurement consulting cover?

Redress Compliance provides IT vendor management and procurement consulting for enterprises whose software vendors outnumber and outprepare their buyers. Independent former vendor insiders build your renewal calendar, benchmarks and playbooks, and support the deals that matter. Build work is a fixed fee and deal support can run on 25 percent of savings, so governance produces leverage.

IT vendor management and procurement consulting is engaged when the QBRs happen, the scorecards exist, and nothing changes. Performance issues persist, pricing drifts, and every quarter brings quotes priced to test what the team will accept.

We connect governance to consequences. The scorecard feeds the renewal strategy and the renewal calendar follows your year, not the vendor's. Playbooks live in documents, not in the heads of people who may leave.

Vendor management officesIT procurementCIO and IT leadershipCFO and financeService management
What goes wrong

Why does vendor governance fail to move price or performance?

It fails when nothing the vendor does in governance changes what the vendor earns at renewal. The patterns we see most:

  • Scorecards disconnected from renewals, so a poor score costs the vendor nothing.
  • Quotes measured against last year instead of against the market.
  • Deal calendars owned by the vendor's fiscal year instead of your planning cycle.
  • Obligations unmonitored between signature and dispute, and reviews run on the vendor's slides.
  • Knowledge leaving with people: playbooks exist in heads, and each procurement departure resets the benchmark.
  • Effort spread evenly, while the tail renews unexamined and attention holds only on the anchor vendors.

Procurement teams carry the whole portfolio with a fraction of the counterpart's staff. The engagement supplies the market data, structure and preparation the vendors already have.

Who leads your engagement

Who builds vendor management programs at Redress?

A partner leads each engagement, and the partner who scopes it runs it. Morten Andersen leads Vendor Shield, our always on advisory program for contract negotiation, benchmarking, renewal preparation and audit defense, and Fredrik Filipsson leads the most complex multi vendor engagements.

Fredrik co founded Redress Compliance in 2018 and serves as Group CEO. His career began at Oracle, running audit and compliance engagements for Fortune 500 customers in license management services, followed by senior commercial roles at IBM and SAP. He leads the Oracle practice and the most complex multi vendor engagements.

Morten co founded Redress Compliance after senior commercial and licensing roles at IBM and Oracle. At IBM he ran enterprise licensing and audit engagements for some of the largest financial services and industrial accounts in EMEA. He leads the Vendor Shield subscription and partners on the largest IBM, Oracle, and cross publisher renewals.

Vendor practice leads join for their estates, including Ethan Mullins (Microsoft), Mietske van Ravesteijn (SAP) and Piaras McDonnell (IBM). See the Redress management team.

How we do it

How does a vendor management engagement run, step by step?

It runs from leverage map to working program in four workstreams, with deal support on live transactions throughout. The first baseline typically lands within 10 business days of complete data.

Workstream 01
Map leverage across the portfolio
Vendors ranked by spend, renewal date, switching cost and gap to market, so governance effort goes where leverage sits.
Workstream 02
Own the renewal calendar
Every renewal, notice period and auto renewal window on one calendar, started early enough to prepare.
Workstream 03
Tie governance to consequences
Scorecards, obligation tracking and credits owed connected to the renewal strategy for each anchor vendor.
Workstream 04
Arm the team
A benchmark library and a negotiation playbook per vendor, plus deal support on the transactions that matter.

A typical engagement, week by week

Workstream
W1W2W3W4W5W6W7W8W9W10W11W12
Contract and spend data handover
Baseline and assessment
Benchmark and target setting
Strategy and playbook
Execution to signature
Advisory calls and email support
The baseline typically lands within 10 business days of complete data, with benchmarks and strategy in the following cycle, and execution tracks your calendar. Navy bars are analysis and build, gold diamonds mark a deliverable handover, gray bars run on demand. Weeks are indicative; renewal dates and vendor deadlines set the real clock.
DeliverableWhat it contains
Vendor leverage mapEach vendor ranked by spend, renewal timing, switching cost and gap to market.
Renewal calendarDates, notice periods and auto renewal windows, with preparation start dates for each.
Scorecards and obligation trackerPerformance measures and contract obligations linked to commercial levers.
Benchmark libraryMarket reference points per vendor from comparable closed deals.
Negotiation playbooksPer vendor sequencing, fiscal timing and prepared responses that stay with your team.
2025 and 2026

What changed for IT vendor managers in 2025 and 2026?

Vendor pricing moved faster than most governance cycles. These are the shifts documented in current Redress research:

  • Prices rose again: the Redress composite price index reached 148 in 2026 against a 2021 base of 100, and prepared buyers held increases to roughly half the opening ask.
  • AI is the new line item: the AI premium is now the largest driver of net new software spend. Vendor first year estimates for AI credits ran 40 to 70 percent below actual burn.
  • Contract vehicles are shifting: Microsoft's MCA push priced 8 to 17 percent above like for like EA renewals. See the Microsoft EA guide for 2026.
  • Repackaging forces renegotiation: ServiceNow retired its legacy SKUs from 1 July 2026, so every customer renegotiates on new tiers at renewal. See the ServiceNow tiers brief.
  • Audit risk follows transitions: in a Redress survey of 118 enterprises, Broadcom led the audit table at 33 percent.

A vendor governance program built before 2025 probably tracks none of these.

Client results

What have coordinated vendor programs delivered?

Four published outcomes where portfolio discipline and preparation moved the number, each on its case study page:

See all 281 case studies

Your options

How does independent vendor management consulting compare with the alternatives?

The core question is whether your advisor has a commercial relationship with the vendors you govern. A neutral comparison:

QuestionIndependent advisor (Redress)Big Four consultancyReseller or vendor partnerIn house team
IndependenceZero vendor affiliations, no reseller agreements, no referral feesAdvisory sits alongside implementation practices and publisher alliance programsCommercial partner of the vendor, paid through margin or partner programsFully yours
Conflicts of interestNone from vendor revenue; paid only by the clientImplementation and alliance revenue on the same products can pull against a hard positionEarns more when you buy moreNone, though bandwidth is limited
Vendor specific experienceLed by former vendor insiders; 11 vendor practicesBroad coverage; depth varies by team and engagementDeep product knowledge, seen from the selling sideDeep on your own estate; sees each vendor event once every few years
Market view for vendor pricingBenchmarks from comparable closed deals across 500+ enterprise clientsVaries by practiceSees pricing from the vendor sideYour own history and last quote
How fees workFixed fee agreed up front, or 25 percent of savings on negotiation work; never hourlyAdvisory fees, often alongside implementation workOften no separate fee; paid through the transactionSalary and opportunity cost

The buyer's guide to choosing an advisor lists the conflict questions to ask any firm, and procurement platform versus advisory covers when software alone is enough.

Fees

How much does IT vendor management and procurement consulting cost?

Building the program, from leverage map to playbooks, runs on a fixed fee scoped to the portfolio and agreed up front.

Deal support on a specific negotiation can run on a success fee of 25 percent of what we save you, so you keep 75 percent and pay nothing if we save nothing. We never bill by the hour. Standing coverage is available through Vendor Shield.

Frequently asked questions

What do buyers ask about vendor management consulting?

What does IT vendor management and procurement consulting deliver?

It delivers capability that outlasts the engagement: a renewal calendar you own, benchmark libraries, negotiation playbooks per vendor, and scorecards tied to commercial consequences. On the transactions that matter, it also delivers deal support through signature.

What makes vendor governance effective?

Consequences make it effective: scorecards that feed renewal strategy, obligations monitored against the contract, escalations connected to commercial levers, and reviews run on your agenda with your data.

How does vendor management connect to negotiations?

Directly. The governance record of performance, obligations and credits owed becomes negotiating currency at every renewal, and the renewal calendar decides where governance attention goes.

Do you run vendor management for us?

No, we build and arm it, and your team runs the relationships. We supply the governance model, scorecards, playbooks and market data, and the practice stands behind your team on the events that matter.

Can you support individual deals as well?

Yes. Any transaction can move into full negotiation support with baselines, benchmarks and written proposal assessments through signature.

How do you cover the long tail of smaller vendors?

Through triage and benchmarking. Benchmarks flag which renewals carry a material gap to market, those get full attention, and the rest renew deliberately; the Vendor Benchmark Program runs this continuously.

How much does IT vendor management consulting cost?

Building the governance model, calendar and playbooks runs on a fixed fee agreed up front. Deal support on a specific negotiation can run on a success fee of 25 percent of what we save you. We never bill by the hour.

Are you independent of the vendors we manage?

Yes: zero vendor affiliations, no reseller agreements and no referral fees across all 11 vendor practices. Our advice on which vendor to keep, consolidate or replace carries no commercial interest of our own.

Advisory team preparing a vendor negotiation

Put the discipline on your side

Baselines, benchmarks, and execution from the practice behind 500+ enterprise clients.

Negotiation intelligence, monthly

One letter a month. Negotiation moves, audit signals, and price book shifts.