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Compliance · Privacy · Trust

Redress Compliance privacy notice. Your data, handled with care.

How Redress Compliance collects, uses, and protects the personal data of our enterprise clients, prospective clients, newsletter subscribers, and white paper readers.

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This notice explains what personal data Redress Compliance collects, why we collect it, how we use and protect it, and the rights you have over it. We are an independent software licensing advisory firm, and we collect only the business contact data we need to run that practice.

At a glance

  • We collect business contact data you give us through our forms, plus basic site analytics.
  • We use it to deliver what you asked for, to respond to enquiries, and to run our advisory practice.
  • We do not sell personal data, and we do not share it with the software vendors we advise against.
  • We keep data only as long as we need it, then delete or anonymise it.
  • You can ask to access, correct, or delete your data at any time through our contact page.

This notice covers our website and our advisory engagements. It sits alongside our terms of service. If you have any question about it, use the contact page.

Who we are

Redress Compliance is an independent software licensing advisory firm with offices in Fort Lauderdale, Dublin, and Dubai. We are the controller of the personal data described in this notice.

Our headquarters is 1314 E Las Olas Blvd, Fort Lauderdale, FL 33301, United States. You can reach us about any privacy matter through the contact page or by post at that address. See our office locations for the European and Middle East addresses.

Personal data we collect

We collect only the data you choose to give us, plus standard technical data when you visit the site. We do not collect special category data, and we do not knowingly collect data from anyone under 18.

  • Contact data. Your name, work email, company, and job title, when you submit a form, request a white paper, subscribe to the newsletter, or contact us.
  • Engagement data. The topic and details you share when you ask us to scope or run an advisory engagement.
  • Technical data. IP address, browser type, pages viewed, and similar analytics collected through cookies and tags.

How we use personal data

We use your data for a small set of clearly defined purposes. We do not sell it, and we do not pass it to the vendors we advise against.

  • Deliver what you asked for. Send the white paper, newsletter, or response you requested.
  • Run engagements. Administer and deliver advisory work and the related correspondence.
  • Improve the site. Understand which content is useful through aggregated analytics.
  • Meet obligations. Keep records we are required to keep under contract, tax, and accounting law.

Where the UK and EU GDPR apply, we rely on one of the following bases for each use of your data:

  • Consent. For the newsletter and optional marketing, which you can withdraw at any time.
  • Contract. To deliver an engagement or a resource you have requested.
  • Legitimate interests. To run, secure, and improve our practice, balanced against your rights.
  • Legal obligation. To meet record keeping and other legal duties.

Data sharing and processors

We share data only with the service providers that help us operate, and only as far as they need it. Each is bound by a data processing agreement.

  • Form and email tools. The providers that handle our website forms and email delivery.
  • Analytics and advertising. Google Analytics, Google Tag Manager, and Google Ads, used to measure site use.
  • Professional advisers. Legal, accounting, and IT providers where required.

We may also disclose data where the law requires it. We never sell personal data.

Data retention

We keep personal data only as long as we need it for the purpose we collected it, then delete or anonymise it.

  • Engagement data. Kept for the engagement plus the period required by contract and tax law.
  • Newsletter data. Kept until you unsubscribe.
  • Download and enquiry data. Kept for a limited follow up window, then removed.

Your rights and how to exercise them

Depending on where you live, you have rights over your personal data. We respond to any request within the time the law allows.

  • Access. Ask for a copy of the data we hold about you.
  • Correct. Ask us to fix data that is wrong or incomplete.
  • Delete. Ask us to erase your data where we have no need to keep it.
  • Object and restrict. Ask us to stop or limit certain processing, including marketing.
  • Portability. Ask for your data in a portable format.

To exercise any of these, use the contact page. If you are in the EU or UK and are not satisfied with our response, you can complain to your local data protection authority.

Cookies and analytics

We use a small number of cookies and tags to run the site and to measure how it is used. You can control cookies through your browser settings.

  • Essential. Needed for the site to work.
  • Analytics. Google Analytics and Google Tag Manager, to understand which content helps.
  • Advertising. Google Ads tags, to measure campaign performance.

International data transfers

We operate from the United States, Ireland, and the United Arab Emirates, so your data may move between these locations. Where data leaves the EU or UK, we rely on standard contractual clauses or another approved transfer mechanism to protect it.

How we protect your data

We apply technical and organisational measures appropriate to the data we hold, including access controls, encryption in transit, and supplier due diligence. No system is perfectly secure, but we work to keep the risk low and to act quickly if anything goes wrong.

Changes to this notice and contact

We may update this notice as our practice or the law changes. The current version always lives on this page, with the last updated date shown above.

For any privacy question or request, use the contact page or write to us at our Fort Lauderdale headquarters. See about us and our office locations for more on the firm.

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trust
Privacy
clarity
Notice
control
Choice
500+
Enterprise clients
100%
Buyer side

Independence is a posture, and it is also a practice. The care we take with client data is part of how we earn the trust that independent advisory depends on.

Group Chief Compliance Officer
Redress Compliance
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