Fifteen points separate the customer who ran a competitive process from the one who received a renewal quote, and it is the same software. A sixteen minute session on endpoints times modules, what is achievable, the Falcon Flex trade off, module accumulation and where the leverage actually is.
Security spend is defended differently from other software spend. Nobody wants to be the person who cut the endpoint protection budget in the quarter before an incident, so the internal appetite to push hard is lower, and every vendor in this category understands that. It is a real dynamic and it is not a reason to accept a proposal: negotiating a renewal firmly does not reduce your protection by a single endpoint. Those two things get conflated and they should not be.
The achievable range is wide and the position inside it is not random. A new customer with a credible alternative in play achieves thirty to forty five percent off list. A standard renewal with no competitive assessment sits at twenty to thirty. That fifteen point gap is the price of not running a process, and for many enterprises the alternative is not even a new purchase, it is a capability they may already own inside an agreement they already signed.
The session also covers the two independent directions your bill grows, endpoints tracking headcount and modules tracking your security roadmap, and why the second one is the surprise. Plus the Falcon Flex trade off, where a five to fifteen percent premium buys genuine flexibility that is only worth having if you will exercise it, and module accumulation, where organisations that negotiate expansion rights at signature pay substantially less for the same capabilities than those buying them one at a time at whatever the add on price was that day.
Every line jumps the player to that point.
The model. Redress Compliance works on contingency. You negotiate with the vendor first. When you have gotten everything you can get, bring the deal to Redress and we take 25 percent of what we save you beyond your best number. Nothing saved, nothing paid. Talk to us.
