How much does Salesforce renewal support cost?
A fixed fee agreed up front, or a success fee of 25 percent of what we save you. You keep 75 percent, and if we save nothing you pay nothing. The fixed fee covers all four workstreams, up to four advisory calls, and email support, and we never bill by the hour.
When should we start preparing a Salesforce renewal?
Two quarters out is comfortable, and nine months gives room for the full audit. The optimization report lands in the first weeks, and leverage builds toward Salesforce’s January 31 fiscal year end.
Can we actually reduce Salesforce licenses at renewal?
Yes, but not by default: standard Salesforce contracts prevent reductions without negotiation. The reduction case has to arrive documented, benchmarked, and timed to the renewal window.
What does a Salesforce renewal optimization usually find?
Inactive seats, editions above need, unused add ons, and sandbox and platform costs nobody owns. One published review found 22 percent of licenses inactive over 120 days and 40 percent of Unlimited users over editioned.
Can the Salesforce renewal uplift be capped?
Yes, in the order form. A published renewal replaced a proposed 7 percent uplift with a 2 percent cap and added three year price protection on the right sized estate.
How is Agentforce handled in the renewal?
As its own decision with its own evidence. Our Agentforce commitment service models consumption in depth, and the renewal strategy keeps AI lines separate so no component gets conceded to fund another.
What happens between Salesforce renewals?
A quarterly cadence keeps the position current: active versus assigned seats, edition mismatches, and Agentforce credit burn against the committed pool. It runs as a fixed fee optimization sprint or inside a Vendor Shield subscription.
What do you need from us to start?
Order forms, the master agreement, the renewal quote, and login and feature usage data from each org. The optimization report and pricing benchmark land within 10 business days of complete data.
