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Microsoft Hub · Independent

Independent Microsoft licensing experts and renewal advisors.

Independent Microsoft licensing experts. We are not a Microsoft reseller. EA, MCA-E, M365, Azure, Copilot, Unified Support. Buyer side only, no reseller margin.

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500+Enterprise Clients
$2B+Under Advisory
Industry Recognized
500+ Enterprise Clients
$2B+ Under Advisory
11 Vendor Practices
100% Buyer Side Independent
Key Takeaways

The short version.

  • Microsoft licensing experts who are not also Microsoft resellers are rare. Insight, SoftwareONE, Crayon, and Bytes are all Microsoft Partners with reseller margin in the deal.
  • Independence comes first. A buyer side Microsoft licensing expert holds zero Microsoft Partner Network status and zero reseller margin.
  • Microsoft account teams, LSPs, and Solution Partners sit on the vendor side. Their license recommendations favor the highest revenue per seat.
  • The right Microsoft licensing expert has live audit defense scars and program migration depth, not partner marketing collateral.
  • Microsoft fiscal year end on June 30 sets the commercial calendar for every program renewal.
  • Engage before the LSP files a renewal proposal, not after.

What does an independent Microsoft licensing expert actually do?

An independent Microsoft licensing expert validates the seat deployment, normalizes the SKU mix, and rebuilds the program position before any number reaches Microsoft or the LSP.

The work covers the Microsoft licensing programs, the M365 SKU family, and the Unified Support framework, not just seat counts.

  • M365 seat by SKU baseline against measured active use.
  • Azure commit sized against actual run rate with a sized buffer.
  • Program selection across EA, MCA-E, CSP, Open Value.

Independent expert versus reseller advisor

An LSP and a reseller earn on Microsoft volume. Their advisory work sits inside a sales motion. An independent licensing expert earns nothing from Microsoft, so the SKU and program selection favors only your economics.

When should you bring in Microsoft licensing experts?

Bring in Microsoft licensing experts before an EA renewal, the day an audit notice arrives, or the moment Microsoft proposes a program migration or Copilot rollout.

The leverage sits before the LSP files the proposal and before the Microsoft fiscal year end locks the pricing list.

The reseller advisory conflict

Insight, SoftwareONE, Crayon, Bytes, and other LSPs offer advisory services to the same customers they sell Microsoft to. The advisory work sits inside the sales motion. Independent licensing experts have no such conflict.

The Microsoft audit posture

Microsoft commercial runs audits through SAM Partners and through Microsoft commercial directly. Licensing experts validate the install base, contest the SAM Partner methodology, and settle the audit on a defensible baseline.

How do Microsoft licensing experts run the deal?

Microsoft licensing experts sequence the SKU optimization, the program selection, the audit defense, and the renewal so Microsoft and the LSP cannot trade one against another.

The counter is built on the validated deployment baseline, not the Microsoft list price or the LSP recommendation.

This includes our Microsoft EA negotiation services for EA specific renewals and our Microsoft negotiation services for cross program engagements.

Redress vs Microsoft resellers (Insight, SoftwareONE, Crayon, Bytes) vs Big4 vs DIY

TestRedressMicrosoft resellerBig4DIY
100 percent buyer sideYesNo, earns on Microsoft volumeConflictsYes
Holds Microsoft Partner Network statusNoYesOftenNo
Earns Microsoft referral feesNoYesMixedNo
Live recent EA renewal scars50 plus engagementsLarge portfolioMixedLimited
Drafts buyer side counterYesNo, sales motionReportNo

Execution, not just analysis

We draft the SKU optimization, the program selection brief, the audit counter, and the side letter, and brief the steering committee.

What does it cost to engage Microsoft licensing experts?

Microsoft engagements are fixed fee, scoped on seat count and program complexity, with no hourly billing and no contingency on Microsoft revenue.

Against an EA renewal at six or seven figures annual spend, the fee is a small fraction of the multi year recovery.

What we are NOT

We are not a Microsoft LSP. We are not a Microsoft Partner. We do not resell Microsoft. We do not implement Microsoft. We do not take Microsoft referral fees. We hold no Microsoft Partner Network status. The independence test passes before the first meeting.

Where the common advice on Microsoft licensing experts is wrong

The standard market advice is to engage your LSP or reseller for licensing advisory work, since they know Microsoft best. We disagree. In roughly 6 of 10 LSP advisory proposals we benchmarked, the SKU mix favored the reseller margin over the buyer outcome by 8 to 18 percent of program value.

The buyer side move is to separate the advisory from the reselling, treat the LSP as a transaction partner only, and engage an independent licensing expert for the SKU, program, and audit positions, rather than collapse both roles into a single Microsoft Partner.

Modern office building exterior at dusk with reflective glass facade
An independent Microsoft licensing expert and a Microsoft reseller are different roles. Both can be in the deal; neither replaces the other.
17 to 32%
Typical Microsoft opening overstatement
8 of 10
Microsoft audits settled below opening
$2B+
Under advisory

Source: Redress Compliance advisory engagement file, 2024 to 2025.

What to do next

  1. Inventory every Microsoft program in the estate.
  2. Pull seat by SKU, Azure run rate, and Unified Support ticket volume.
  3. Separate the LSP transaction relationship from any advisory relationship.
  4. Score the position against published benchmarks.
  5. Map every renewal date and the Microsoft fiscal year end window.
  6. Build the counter from the validated baseline.
  7. Engage independent Microsoft licensing experts before the LSP files a proposal.

Frequently asked questions

Are you Microsoft licensing experts?

Yes. Redress is an independent Microsoft licensing and negotiation practice. We run renewals, audit defense, and program migrations on the buyer side only, with zero Microsoft reseller revenue.

What does a Microsoft licensing expert do?

A Microsoft licensing expert validates the seat by SKU deployment, the program selection, and the audit position, then builds the counter before Microsoft or the LSP files a proposal.

Are you a Microsoft LSP or Microsoft Partner?

No. We hold no Microsoft Partner Network status, sell no Microsoft licenses, take no Microsoft referral fees, and earn no Microsoft margin. The independence test passes before the first meeting.

How are you different from Insight, SoftwareONE, Crayon, and Bytes?

Those firms are Microsoft Partners and resellers. Microsoft pays them. Their advisory work sits inside a sales motion. We hold no Microsoft Partner status and earn no Microsoft revenue.

How are you different from NPI and ClearEdge?

NPI and ClearEdge are strong independent commercial advisories. We differ in depth on Microsoft specific licensing mechanics like M365 feature telemetry, Copilot adoption pacing, audit defense, and the SAM Partner methodology.

Can you defend a Microsoft audit?

Yes. Microsoft audit defense, including SAM Partner engagements, sits at the center of what we do. Settled positions commonly land 30 to 60 percent below the opening claim.

How much can Microsoft licensing experts save?

Recovery commonly runs 17 to 32 percent against the Microsoft opening position, driven by SKU right sizing, program selection, and audit defense.

When should we engage Microsoft licensing experts?

Engage 9 to 12 months before any program renewal, or the day an audit notice arrives. Earlier is always cheaper.

Do you cover the EA, MCA-E, CSP, Azure, Copilot, and Unified Support?

Yes. See our sibling pages microsoft-ea-negotiation-services for EA specific renewals and microsoft-negotiation-services for cross program engagements.

Will you work with our existing LSP?

Yes. The LSP files the paper; we set the SKU position, the program selection, and the audit posture. The two roles are complementary.

Where are you located?

Fort Lauderdale headquarters, with offices in Dublin and Dubai. We engage globally.

How do we start an engagement?

Contact us with the next renewal date or audit notice. We respond inside one business day with scope, fixed fee, and a delivery plan.

Insight, SoftwareONE, Crayon, Bytes are Microsoft resellers. Microsoft pays them. Their incentives sit on the vendor side. An independent licensing expert sits on yours.

Microsoft Practice Lead
Redress Compliance
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Engage Microsoft licensing experts.

Engage our Microsoft licensing experts on a renewal, an audit, or a program migration. We rebuild the SKU and program position with zero Microsoft revenue on our side.

Independent. Buyer side. Zero reseller margin, zero referral fee, zero vendor influence.

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