Independent Microsoft licensing experts. We are not a Microsoft reseller. EA, MCA-E, M365, Azure, Copilot, Unified Support. Buyer side only, no reseller margin.
An independent Microsoft licensing expert validates the seat deployment, normalizes the SKU mix, and rebuilds the program position before any number reaches Microsoft or the LSP.
The work covers the Microsoft licensing programs, the M365 SKU family, and the Unified Support framework, not just seat counts.
An LSP and a reseller earn on Microsoft volume. Their advisory work sits inside a sales motion. An independent licensing expert earns nothing from Microsoft, so the SKU and program selection favors only your economics.
Bring in Microsoft licensing experts before an EA renewal, the day an audit notice arrives, or the moment Microsoft proposes a program migration or Copilot rollout.
The leverage sits before the LSP files the proposal and before the Microsoft fiscal year end locks the pricing list.
Insight, SoftwareONE, Crayon, Bytes, and other LSPs offer advisory services to the same customers they sell Microsoft to. The advisory work sits inside the sales motion. Independent licensing experts have no such conflict.
Microsoft commercial runs audits through SAM Partners and through Microsoft commercial directly. Licensing experts validate the install base, contest the SAM Partner methodology, and settle the audit on a defensible baseline.
Microsoft licensing experts sequence the SKU optimization, the program selection, the audit defense, and the renewal so Microsoft and the LSP cannot trade one against another.
The counter is built on the validated deployment baseline, not the Microsoft list price or the LSP recommendation.
This includes our Microsoft EA negotiation services for EA specific renewals and our Microsoft negotiation services for cross program engagements.
Redress vs Microsoft resellers (Insight, SoftwareONE, Crayon, Bytes) vs Big4 vs DIY
| Test | Redress | Microsoft reseller | Big4 | DIY |
|---|---|---|---|---|
| 100 percent buyer side | Yes | No, earns on Microsoft volume | Conflicts | Yes |
| Holds Microsoft Partner Network status | No | Yes | Often | No |
| Earns Microsoft referral fees | No | Yes | Mixed | No |
| Live recent EA renewal scars | 50 plus engagements | Large portfolio | Mixed | Limited |
| Drafts buyer side counter | Yes | No, sales motion | Report | No |
We draft the SKU optimization, the program selection brief, the audit counter, and the side letter, and brief the steering committee.
Microsoft engagements are fixed fee, scoped on seat count and program complexity, with no hourly billing and no contingency on Microsoft revenue.
Against an EA renewal at six or seven figures annual spend, the fee is a small fraction of the multi year recovery.
We are not a Microsoft LSP. We are not a Microsoft Partner. We do not resell Microsoft. We do not implement Microsoft. We do not take Microsoft referral fees. We hold no Microsoft Partner Network status. The independence test passes before the first meeting.
The standard market advice is to engage your LSP or reseller for licensing advisory work, since they know Microsoft best. We disagree. In roughly 6 of 10 LSP advisory proposals we benchmarked, the SKU mix favored the reseller margin over the buyer outcome by 8 to 18 percent of program value.
The buyer side move is to separate the advisory from the reselling, treat the LSP as a transaction partner only, and engage an independent licensing expert for the SKU, program, and audit positions, rather than collapse both roles into a single Microsoft Partner.
Source: Redress Compliance advisory engagement file, 2024 to 2025.
Yes. Redress is an independent Microsoft licensing and negotiation practice. We run renewals, audit defense, and program migrations on the buyer side only, with zero Microsoft reseller revenue.
A Microsoft licensing expert validates the seat by SKU deployment, the program selection, and the audit position, then builds the counter before Microsoft or the LSP files a proposal.
No. We hold no Microsoft Partner Network status, sell no Microsoft licenses, take no Microsoft referral fees, and earn no Microsoft margin. The independence test passes before the first meeting.
Those firms are Microsoft Partners and resellers. Microsoft pays them. Their advisory work sits inside a sales motion. We hold no Microsoft Partner status and earn no Microsoft revenue.
NPI and ClearEdge are strong independent commercial advisories. We differ in depth on Microsoft specific licensing mechanics like M365 feature telemetry, Copilot adoption pacing, audit defense, and the SAM Partner methodology.
Yes. Microsoft audit defense, including SAM Partner engagements, sits at the center of what we do. Settled positions commonly land 30 to 60 percent below the opening claim.
Recovery commonly runs 17 to 32 percent against the Microsoft opening position, driven by SKU right sizing, program selection, and audit defense.
Engage 9 to 12 months before any program renewal, or the day an audit notice arrives. Earlier is always cheaper.
Yes. See our sibling pages microsoft-ea-negotiation-services for EA specific renewals and microsoft-negotiation-services for cross program engagements.
Yes. The LSP files the paper; we set the SKU position, the program selection, and the audit posture. The two roles are complementary.
Fort Lauderdale headquarters, with offices in Dublin and Dubai. We engage globally.
Contact us with the next renewal date or audit notice. We respond inside one business day with scope, fixed fee, and a delivery plan.
Insight, SoftwareONE, Crayon, Bytes are Microsoft resellers. Microsoft pays them. Their incentives sit on the vendor side. An independent licensing expert sits on yours.
Engage our Microsoft licensing experts on a renewal, an audit, or a program migration. We rebuild the SKU and program position with zero Microsoft revenue on our side.
Independent. Buyer side. Zero reseller margin, zero referral fee, zero vendor influence.
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