North American Logistics Firm. Eight million dollars saved on SAP support.

A North American logistics firm saved eight million dollars on SAP support on the SAP support framework through the SAP support framework framework optimization, the SAP support framework contract negotiation framework, and the buyer side moves on the SAP support framework across the contracted SAP support framework renewal cycle. The SAP support framework, the SAP ECC framework, the SAP S4HANA framework, and the buyer side moves on the SAP support framework. Read the related SAP services practice, the SAP knowledge hub, the SAP RISE negotiation download, and the SAP RISE TCO calculator.

The customer profile

A North American logistics firm is a North American logistics firm with approximately twenty thousand employees, with operations across North America. The customer's SAP support framework estate spans SAP ECC, SAP S4HANA, SAP BTP, and the broader SAP support framework framework, with material SAP support framework across the customer's broader North America technology framework.

The customer's SAP support framework anchored the broader SAP support framework against the publisher's preferred broad SAP support framework at the upper customer scale. The customer ran the SAP support framework alongside the customer's broader operations technology framework, with material commercial sensitivity to the SAP support framework against the customer's actual SAP support framework utilization framework.

The opening publisher quote

The publisher's opening SAP support framework renewal framework quote anchored the broader SAP support framework at the publisher's preferred broad SAP support framework. The opening SAP support framework anchored the customer's SAP framework against the publisher's preferred broad SAP support framework with substantial SAP support framework escalation.

The opening SAP support framework renewal framework included substantial SAP support framework escalation across the customer's broader SAP support framework. The publisher anchored the SAP support framework against the broader SAP support framework trajectory rather than the customer's actual SAP support framework utilization framework.

The Redress approach

Redress anchored the SAP support framework against the customer's actual SAP support framework utilization framework rather than the publisher's preferred broad SAP support framework. The framework segmented the SAP support framework across the customer's actual SAP support framework utilization framework, the customer's actual SAP support framework product framework, the customer's actual SAP support framework licensing framework, and the customer's actual SAP support framework renewal framework.

Redress segmented the SAP support framework across four principal SAP support populations: the SAP Enterprise Support framework, the SAP Standard Support framework, the SAP third party maintenance framework, and the SAP support transition framework. The framework anchored the SAP support framework against the customer's actual SAP support framework utilization framework rather than the publisher's preferred broad SAP support framework.

The buyer side moves

Redress applied an eleven move framework across the SAP support framework negotiation framework:

1. Anchor utilization. Anchor the SAP support framework against the customer's actual SAP support framework utilization framework.
2. Segment by product. Segment the SAP support framework across the customer's actual SAP support framework product framework.
3. Run across populations. Run the SAP support framework across the four principal SAP support framework populations.
4. Negotiate the framework. Negotiate the SAP support framework against the publisher's preferred broad SAP support framework.
5. Build competitive posture. Build a credible competitive posture across alternative frameworks and alternative product frameworks.
6. Run the audit. Run the broader audit framework.
7. ECC negotiation. Negotiate the SAP ECC framework.
8. Utilization framework. Run the SAP support framework utilization framework.
9. Lock in price protection. Lock in price protection terms.
10. Continuous optimization. Apply the continuous optimization framework.
11. Vendor management posture. Run the broader vendor management posture across the contracted SAP support framework.

The commercial outcome

The customer closed the SAP support framework at eight million dollars below the publisher's opening SAP support framework quote. The framework anchored the SAP support framework against the customer's actual SAP support framework utilization framework rather than the publisher's preferred broad SAP support framework.

The framework also locked in price protection terms across the contracted SAP support framework renewal framework, with the cumulative effect that the customer's SAP support framework ran alongside the customer's broader operations technology framework. The framework delivered the cleanest commercial framework for the customer's SAP support framework, with material commercial leverage at the broader SAP support framework renewal cycle.

How we engage

• SAP scoping. Six week engagement. SAP services practice.
• SAP negotiation. Subscription negotiation engagement. SAP contract negotiation service.
• SAP audit defense. Audit defense engagement. SAP audit defense service.
• Vendor Shield. Always on multi vendor management posture. Vendor Shield.
• Run the calculator. The SAP RISE TCO calculator sizes the SAP RISE framework.