Case Study - IBM Licensing Assessments

Case Study: IBM Licensing Review for a Global Retailer

Case Study: IBM Licensing Review for a Global Retailer

Challenge

One of the largest retailers in the world, employing over 300,000 people and headquartered in the United States, engaged Redress Compliance to conduct an IBM licensing review. The retailerโ€™s IT infrastructure supported various operations, including supply chain logistics, inventory management, and e-commerce platforms. With such a vast and complex system, the company sought to ensure compliance with IBMโ€™s licensing terms, reduce non-compliance risks, and identify significant cost-saving opportunities. Navigating the intricate licensing environment required expert assistance to optimize resources effectively.

The Process

  1. Comprehensive Licensing Analysis: โ€ข Redress Compliance performed an in-depth review of IBM licensing agreements and entitlement data. โ€ข Evaluated deployments across global cloud environments, virtualized systems, and on-premise servers to ensure accurate entitlement mapping.
  2. Non-Compliance Identification: โ€ข Validated software usage data to pinpoint areas of potential non-compliance. โ€ข Identified misconfigured sub-capacity licensing setups and over-utilized entitlements.
  3. Optimization and Cost Reduction: โ€ข Identified underutilized licenses and redundant IBM products, creating significant cost-saving opportunities. โ€ข Reallocated existing licenses to match current usage patterns, eliminating the need for additional purchases. โ€ข Recommended decommissioning five redundant IBM solutions to streamline the companyโ€™s software portfolio.
  4. Governance and Long-Term Compliance: โ€ข Developed a governance framework integrating automated monitoring tools and regular internal audits to ensure future compliance. โ€ข Conducted tailored training sessions for IT and procurement teams to improve understanding of IBMโ€™s licensing policies and reduce risks.

Results

  • Reduction in Non-Compliance Exposure: โ€ข Initial financial exposure due to non-compliance: $30 million. โ€ข Final exposure after remediation: $0.
  • Cost Savings Achieved: โ€ข Annual savings from eliminating unused licenses: $6.5 million. โ€ข Additional savings from retiring redundant products: $2.3 million. โ€ข Total savings achieved: $8.8 million annually.
  • Optimization Outcomes: โ€ข 30% reduction in total IBM licensing costs. โ€ข Reallocated over 25,000 processor value units (PVUs) to meet actual needs. โ€ข Streamlined product portfolio, improving operational efficiency.

Quote from the CIO:

โ€œRedress Complianceโ€™s expertise was a game-changer for us. Their IBM licensing review ensured compliance and unlocked significant cost savings. Their strategic guidance has positioned us for greater efficiency and scalability. We couldnโ€™t have done it without them.โ€

Key Results:

  • Initial Exposure: $30 million.
  • Savings Achieved: $8.8 million annually.
  • Compliance Enhanced: Fully compliant with IBM licensing terms.
  • Operational Efficiency: Optimized software portfolio and reduced overhead.

This case demonstrates Redress Complianceโ€™s ability to deliver substantial financial and operational benefits to global organizations, ensuring compliance and optimizing resources in complex IBM licensing environments.

Author
  • Fredrik Filipsson

    Fredrik Filipsson is the co-founder of Redress Compliance, a leading independent advisory firm specializing in Oracle, Microsoft, SAP, IBM, and Salesforce licensing. With over 20 years of experience in software licensing and contract negotiations, Fredrik has helped hundreds of organizationsโ€”including numerous Fortune 500 companiesโ€”optimize costs, avoid compliance risks, and secure favorable terms with major software vendors. Fredrik built his expertise over two decades working directly for IBM, SAP, and Oracle, where he gained in-depth knowledge of their licensing programs and sales practices. For the past 11 years, he has worked as a consultant, advising global enterprises on complex licensing challenges and large-scale contract negotiations.

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