On Demand Session  |  Negotiating the Big 50

Negotiating with Workday

Not an adversarial negotiation, an asymmetric one. An eighteen minute session on why almost everything is available while you are being won and very little afterwards, the five terms that are all about your own future, Flex Credits and the agentic multiplier, and what a renewal can genuinely achieve.

20:36 minutes9 chaptersDaniel, Senior Advisor and Claire, Expert AnalystFree, no registration

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About this session

The asymmetry at Workday is more extreme than at almost any vendor we cover. On a new deal you are being competed for, and the concessions available are broad: multi year price protection, generous ramps, flexible worker count definitions, transition terms. On a renewal you will get a percentage conversation and very little else, because there is no competitive event and a very high cost for you to leave. The terms you did not get at signature are terms you will probably never get.

That is because the configuration is the product. A Workday implementation encodes your organisational structure, your job architecture, your approval chains, your pay rules and your period close, and none of it transfers. A migration is not a data move, it is a second implementation. So the honest position is to negotiate from what is actually true: a long term customer with a genuine interest in the relationship working, which is a legitimate place to argue from.

The session covers the five terms that matter, all of which are about your own future rather than about Workday, and the Flex Credits model behind the Sana agents, where a single autonomous run has consumed roughly five to ten interactive prompts worth of credits. A credit pack sized on pilot behaviour is exhausted quickly and quietly once processes start running themselves. And for anyone already inside a term, it covers what a renewal genuinely can achieve: hold your planned expansion for the renewal table, clean your worker count, bring your consumption data, and use their January year end.

Session agenda

Every line jumps the player to that point.

  • 0:00 Welcome, and what this session coversThe negotiation happens once, and most people are not in the room for it.
  • 1:37 The asymmetryEverything at the new deal, a percentage conversation at renewal, and why the switching cost is a different order here.
  • 5:23 The terms that matterDivestment, acquisition, the worker count definition, aligned dates and a hard renewal cap.
  • 8:58 Flex Credits and the agentsYour pilot does not predict your production, and what to negotiate around consumption.
  • 12:04 How Workday sellsThe January window, bundling at expansion, and term as the standard currency.
  • 15:13 What renewal can achieveYour own expansion, a clean count, your consumption data, and what was promised but never delivered.
  • 18:10 TimingNine to twelve months, because the preparation is the leverage.
  • 19:08 The numbersFour to hold on to.
  • 19:36 The bottom lineIf you are already a customer, the answer is preparation rather than despair.

The model. Redress Compliance works on contingency. You negotiate with the vendor first. When you have gotten everything you can get, bring the deal to Redress and we take 25 percent of what we save you beyond your best number. Nothing saved, nothing paid. Talk to us.

Chapters

  • 0:00Welcome, and what this session covers
  • 1:37The asymmetry
  • 5:23The terms that matter
  • 8:58Flex Credits and the agents
  • 12:04How Workday sells
  • 15:13What renewal can achieve
  • 18:10Timing
  • 19:08The numbers
  • 19:36The bottom line

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