Redress Compliance provides independent software negotiation consultants, led by former vendor insiders, across 11 vendor practices. We build the count and the benchmark, cost the alternative and negotiate the renewal or new agreement with your team, on a fixed fee or 25 percent of what we save.
Redress Compliance is an independent firm of software negotiation consultants led by former vendor insiders. We build the count and the benchmark, cost the alternative, write the clause set and negotiate the agreement with your team across 11 vendor practices. Fixed fee, or 25 percent of what we save; never hourly.
Software negotiation consultants answer one question: what should this agreement cost, and what has to be true for the vendor to sign at that number? The answer comes from closed deals, not from the discount percentage the account team opens with.
We are 100 percent buyer side. There are no vendor affiliations, no reseller agreements and no referral fees behind the advice, across Oracle, Microsoft, SAP, IBM, Broadcom, Salesforce, ServiceNow, Workday, Cisco, AWS, Google Cloud and the GenAI vendors.
The engagement runs one of two ways. Either we front the negotiation on your behalf, or we ghost write the talking points and strategy for your own team to deliver, with every vendor proposal assessed in writing before you answer it.
You need one when a vendor has set a number and nobody inside can prove what the right number is. These are the five situations we see most often:
Each one is measurable against closed agreements, and each one moves when the buyer brings evidence the vendor can check.
Every negotiation is led by a partner, and the person who scopes the work is the person who sits in the room or writes the talking points. Our partners come from inside the publishers we now negotiate against, so they know how a deal desk approves a discount and how an account team prices a renewal.
Fredrik co founded Redress Compliance in 2018 and serves as Group CEO. His career began at Oracle, running audit and compliance engagements for Fortune 500 customers in license management services, followed by senior commercial roles at IBM and SAP. He leads the Oracle practice and the most complex multi vendor engagements.
Morten co founded Redress Compliance after senior commercial and licensing roles at IBM and Oracle. At IBM he ran enterprise licensing and audit engagements for some of the largest financial services and industrial accounts in EMEA. He leads the Vendor Shield subscription and partners on the largest IBM, Oracle, and cross publisher renewals.
Vendor practices are led by named specialists, including Ethan Mullins (Microsoft Practice Lead), Mietske van Ravesteijn (SAP Commercial Lead) and Piaras McDonnell (IBM Practice Lead). See the full Redress management team.
It runs in four workstreams: baseline, benchmark, strategy and execution, tuned to the vendor and the agreement in scope. The baseline comes first, because the discount is applied to whatever count the buyer brings.
| Deliverable | What it contains |
|---|---|
| Negotiation brief | The count you will sign for, the band from closed agreements with the spend tier stated, and the target per element. |
| Clause set | Uplift cap, true down and swap rights, price hold, co termination and the audit terms, sent before the first proposal. |
| Costed alternative | One option the vendor can verify, with its budget owner and timeline, whether or not you intend to take it. |
| Written proposal assessments | Every vendor proposal assessed against the brief, with the recommended response and the talking points for the next round. |
| Final order form review | Pre signature confirmation that every negotiated term and definition is on the paper the vendor will enforce. |
Several major vendors changed metrics, tiers or prices in the last two years, and each change lands in a renewal as a discount that has quietly eroded. These are the ones buyers ask us about most:
A flat renewal quote after one of these changes is not a neutral outcome: it is the old price as a discount off a higher list. Test it against the band before accepting it.
Four published negotiation outcomes across four vendors, each documented on its own case study page:
A Fortune 200 US retailer took its Microsoft EA renewal from $27.0M to $21.9M a year through right sizing and buyer side negotiation.
✓ Published case studyA top three Brazilian bank cut 25 percent from its Microsoft Enterprise Agreement renewal and rewrote its audit protection clauses.
✓ Published case studyA global pharma renewed a $4.8M ServiceNow estate at 0 percent uplift against a 9 percent ask.
✓ Published case studyA global bank halved a Broadcom VMware renewal by unpicking the VCF bundle, pricing per core and holding a walk option.
The main difference is who else pays the advisor. Here is a neutral view of the four routes enterprises usually weigh:
| Question | Independent advisor (Redress) | Big Four consultancy | Reseller or vendor partner | In house team |
|---|---|---|---|---|
| Who pays them | The client only; zero vendor affiliations, no reseller agreements, no referral fees | The client, and often the vendor through alliance and implementation programs | The vendor, through margin, rebates and partner incentives on what you buy | Salary |
| Deal data | Closed agreements across 500+ enterprise clients, by vendor and spend tier | Varies by practice; limited closed deal pricing across buyers | List price and their own margin, seen from the selling side | Your own history and the last quote |
| Who sits in the room | Former vendor insiders who have closed deals with this vendor in the last twelve months | A program team; depth varies by engagement | The account manager, on the vendor's side of the count | Your procurement lead, once every few years per vendor |
| Conflicts | None from vendor revenue | Alliance revenue on the same products can pull against a hard position | Earns more when you buy more | None, though bandwidth is limited |
| How fees work | Fixed fee agreed up front, or 25 percent of what we save; never hourly | Time and materials, often alongside implementation work | No separate fee; paid through the transaction | Salary and opportunity cost |
Each route has a place. The full comparison, with the eight questions to ask any firm including us, is on the software negotiation advisory firms compared page.
Negotiation engagements run on a fixed fee agreed up front, or on a success fee of 25 percent of what we save you. On the success fee you keep 75 percent of the saving, and if we save nothing you pay nothing.
We never bill by the hour, so the fee never grows with the number of rounds the vendor asks for.
The success fee works like this. Your team negotiates first. Two to four weeks before the deadline you bring us the deal on the table, and we either confirm it is a good deal, at no charge, or take the saving further.
The saving is measured against the quote you brought, as a lower price or as credits, and the baseline is recalculated if you reduce the bill of materials.
Engagements can also run inside a program: Vendor Shield for always on advisory, the Renewal Program for the full renewal calendar, and the Vendor Benchmark Program for the long tail.
Software negotiation consultants establish the count you should sign for, benchmark the quote against closed agreements at your spend tier, cost one credible alternative, write the clause set, and then negotiate the rounds with the vendor, either in the room on your behalf or by writing the talking points for your team.
A fixed fee agreed up front, or a success fee of 25 percent of what we save you, so you keep 75 percent and pay nothing if we save nothing. We never bill by the hour. Your team can negotiate first and bring us the deal two to four weeks before the deadline.
We cover 11 vendor practices plus GenAI: Oracle, Microsoft, SAP, Salesforce, IBM, Broadcom VMware, AWS, Google Cloud, ServiceNow, Workday and Cisco, along with OpenAI and Anthropic contracts. Each practice has its own negotiation service page, benchmark page and playbook.
Before the vendor's first proposal if you can, and two to four weeks before the deadline if you cannot. The count, the benchmark and the alternative built early are what every later round stands on; a late engagement compresses them into one cycle and still moves the number.
Against the quote you bring us or the expiring contract, never against list, as a lower price or as credits where you pay the vendor less. If you reduce the bill of materials the baseline is recalculated, so the fee is only earned on a real saving.
Only if you choose to tell them. Many clients keep the chair and all vendor communications, with us preparing every exchange behind the scenes; others ask us to front the negotiation. Both run on the same brief, clause set and written assessments.
Yes, completely: zero vendor affiliations, no reseller agreements and no referral fees in any of the 11 vendor practices. We are paid only by the client, so no recommendation depends on what you buy.
A Fortune 200 retailer took its Microsoft EA from $27.0M to $21.9M a year, a Brazilian bank cut 25 percent from its EA, a global pharma renewed ServiceNow at 0 percent uplift against a 9 percent ask, and a global bank halved a Broadcom VMware renewal. Across the file, Microsoft EAs moved 18 to 27 percent.
Baselines, benchmarks, and execution from the practice behind 500+ enterprise clients.
One letter a month. Negotiation moves, audit signals, and price book shifts.