Case Study - Oracle Cost Optimization / Case Study - Oracle License Reviews

Case Study: Telco operator saves $ 25m over 5 years on Oracle Support

Background

One of the largest global telecommunications operators sought Redress Compliance’s expertise to devise a roadmap for reducing their Oracle support costs. With a complex application environment, they needed expert guidance to navigate the intricacies of Oracle licensing and support.

Challenge

The operator was facing a potential non-compliance risk of $170 million. They needed a comprehensive strategy to mitigate this risk and optimize their Oracle support costs.

Solution

Redress Compliance was enlisted to provide a strategic solution:

  1. Oracle Licensing Agreement Review: Redress conducted a thorough review of the operator’s Oracle licensing agreements to gain a clear understanding of their licensing position.
  2. Interviews and Roadmap Understanding: Redress conducted interviews to understand the organization’s usage of Oracle and its future roadmap.
  3. Licensing Assessment: Redress conducted a licensing assessment using Oracle license compliance scripts.
  4. Non-Compliance Identification: Redress identified non-compliance worth $170 million.
  5. Compliance Remediation: The operator remediated their compliance findings with Redress’s guidance.
  6. Support Reduction Strategy Workshop: Redress hosted a workshop to review all available options for reducing support costs.
  7. Third-Party Support Decision: The operator moved Oracle DB and MW to a third-party support provider.
  8. Third-Party Support Contract Negotiation: Redress helped negotiate the third-party support contract, and the operator only paid 50% of what they paid to Oracle.

Outcome

The operator avoided a potential $170 million non-compliance risk and reduced their Oracle support costs by $25 million over five years.

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Author
  • Fredrik Filipsson

    Fredrik Filipsson is the co-founder of Redress Compliance, a leading independent advisory firm specializing in Oracle, Microsoft, SAP, IBM, and Salesforce licensing. With over 20 years of experience in software licensing and contract negotiations, Fredrik has helped hundreds of organizationsโ€”including numerous Fortune 500 companiesโ€”optimize costs, avoid compliance risks, and secure favorable terms with major software vendors. Fredrik built his expertise over two decades working directly for IBM, SAP, and Oracle, where he gained in-depth knowledge of their licensing programs and sales practices. For the past 11 years, he has worked as a consultant, advising global enterprises on complex licensing challenges and large-scale contract negotiations.

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