Case Study - Cost Optimization / Case Study - Oracle License Reviews

Case Study: £10m Support Cost Reduction for a Leading UK Retail Chain


One of the largest retail chains in the UK sought Redress Compliance’s expertise to devise a roadmap for reducing their Oracle support costs. With a complex application environment, they needed expert guidance to navigate the intricacies of Oracle licensing and support.


The retailer was facing a potential non-compliance risk of $5 million. They needed a comprehensive strategy to mitigate this risk and optimize their Oracle support costs.


Redress Compliance was enlisted to provide a strategic solution:

  1. Oracle Licensing Agreement Review: Redress conducted a thorough review of the retailer’s Oracle licensing agreements to gain a clear understanding of its licensing position.
  2. Interviews and Roadmap Understanding: Redress conducted interviews to understand the usage of Oracle in their organization and their future roadmap.
  3. Licensing Assessment: Redress conducted a licensing assessment using Oracle license compliance scripts.
  4. Non-Compliance Identification: Redress identified non-compliance worth $5 million.
  5. Compliance Remediation: The retailer remediated their compliance findings with Redress’s guidance.
  6. Support Reduction Strategy Workshop: Redress hosted a workshop to review all options available to reduce support costs.
  7. Third-Party Support Decision: The retailer moved Oracle DB, MW, and EBS to a third-party support provider.
  8. Third-Party Support Contract Negotiation: Redress helped negotiate the third-party support contract, and the retailer only paid 50% of what they paid to Oracle.


The retailer avoided a potential $5 million non-compliance risk and reduced their Oracle support costs by £10 million over five years.

Quote from the Head of IT Sourcing

“The strategic insights and deep expertise of Redress Compliance have been a game-changer for our organization. Their comprehensive approach, effective training, and unwavering support were key in navigating the complexities of Oracle licensing and support. They identified and helped us mitigate a substantial non-compliance risk and guided us in making an informed decision that resulted in significant cost savings. Their contribution has been pivotal in our IT sourcing strategy.”


This case study illustrates Redress Compliance’s ability to provide comprehensive Oracle solutions. By understanding each client’s unique needs and challenges, Redress Compliance can deliver strategies that ensure compliance and result in significant cost savings.


  • Fredrik Filipsson

    Fredrik Filipsson brings two decades of Oracle license management experience, including a nine-year tenure at Oracle and 11 years in Oracle license consulting. His expertise extends across leading IT corporations like IBM, enriching his profile with a broad spectrum of software and cloud projects. Filipsson's proficiency encompasses IBM, SAP, Microsoft, and Salesforce platforms, alongside significant involvement in Microsoft Copilot and AI initiatives, improving organizational efficiency.

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