Continuous Advisory Programme

Never face a vendor
negotiation alone again

Vendor Shield embeds Redress Compliance's senior advisory team across your entire software vendor estate — all year, for a fixed fee. Pricing benchmarking, contract review, audit defence, pre-call briefings. No per-project fees. No surprises.

$2.1B+
Savings Delivered
500+
Engagements
11
Vendor Practices
Gartner
Recognised
$48K
Shield Starter from
24-Month
Minimum Commitment
48hr
Contract Review SLA
Included
Audit Defence — No Extra Fee
11
Covered Vendor Practices
What is Vendor Shield?

Your software vendors negotiate full-time.
Now you have a team that does too.

Your software vendors have thousands of salespeople, renewal specialists, and audit teams. They negotiate enterprise deals every day. Most enterprises face their biggest vendors once a year — unprepared. Vendor Shield changes that equation permanently.

Vendor Shield is a continuous, subscription-based advisory programme that embeds Redress Compliance's senior team across your covered vendor relationships. Every renewal, every audit letter, every contract amendment — reviewed and briefed before you respond.

Unlike project-based advisory, Vendor Shield means Redress has context on your vendor relationships year-round. When Oracle sends an audit letter, we already know your deployment. When Microsoft EA comes up, we already have your baseline. The preparation happens before the pressure.

For Starter and Core clients: You get full advisory coverage for 2–5 vendors at a fixed annual fee — predictable budget, no project scope creep, no surprise invoices when a vendor audit lands.

Renewal Events (major negotiations, complex audits) are priced separately on top — but with context already built, they close in days, not months.

📈
Pricing Benchmarking
Any vendor proposal reviewed within 48 hours. Where you stand vs market, what comparable organisations achieve, and your recommended counter-position.
📞
Pre-Call Briefings
Before every significant vendor call: what they'll push for, what concessions are available at this point in their fiscal year, and what you must not commit to.
📄
Contract Review & Redlining
Every agreement, amendment, and order form reviewed. Auto-renewal traps, escalator provisions, audit triggers, and IP terms flagged before you sign.
🛡
Audit Defence — Included
Any covered vendor sends an audit notification and Redress responds immediately. No new SOW. No budget approval delay. This is the number one Shield selling point.
📋
Quarterly Executive Reviews
60–90 minute CIO/CPO/VP Procurement session. Vendor spend dashboard, 12–18 month renewal pipeline, savings delivered YTD, and strategic priorities.
Shield Tiers

Coverage scaled to your vendor estate

All tiers include pricing benchmarking, contract review, audit defence, and pre-call briefings. Coverage scales with vendor count. Renewal Events are always priced separately on top.

Entry
Shield Starter
2 Vendors Covered
$48K– $80K / yr
Europe: £35K – £60K

Ideal for existing project clients. Common pairings: Oracle + Microsoft, Microsoft + Salesforce, SAP + Oracle.

Includes
  • Pricing benchmarking (covered vendors)
  • Pre-call briefings (major calls)
  • Contract review (renewals + amendments)
  • Negotiation strategy
  • Audit defence (covered vendors)
  • Semi-annual executive reviews
  • Annual deep-dive review
  • Managed negotiation
Response: 72 hours  ·  Shared CSM
Large Enterprise
Shield Enterprise
6–8 Vendors Covered
$250K– $400K / yr
Europe: £175K – £300K

For large enterprises with active renewal calendars across most major vendors. Software spend $20M–$75M.

Includes everything in Core, plus
  • Managed negotiation option
  • 18-month active renewal calendar
  • 2 priority vendor annual deep-dives
  • Quarterly + ad hoc executive reviews
  • Ongoing strategic advisory
  • 24-hour response
  • Dedicated named CSM
Response: 24 hours  ·  Named CSM (shared)
Fortune 500
Shield Total
9+ Vendors Covered
$400K– $600K+ / yr
Europe: £300K – £450K+

Full estate coverage. Fortune 500 / Global 2000. Software spend $50M–$150M+.

Includes everything in Enterprise, plus
  • 1 Renewal Event included per year
  • All vendors covered & deep-dived (rotated)
  • Monthly executive reviews
  • Priority 24-hour response
  • Dedicated named CSM (3–4 clients only)
  • All interactions covered
+20–30% for spend >$50M total
Response: Priority 24 hours  ·  Dedicated CSM

All tiers: 24-month minimum commitment. Quarterly billing in advance. 0–3% annual escalator locked at signing. 5% discount for annual upfront payment. Renewal Events priced separately on top.

What's Included

What Shield delivers day to day

Every Shield tier activates the same core delivery engine. Coverage scales by vendor count; the quality and speed of delivery does not change between tiers.

📈
Pricing Benchmarking
Client forwards any vendor proposal. Within 48 hours: where pricing sits vs market, what comparable organisations achieve, how much you're overpaying, and the recommended counter-position. Every memo documents savings.
📞
Pre-Call Briefings
Before every significant vendor call: what the vendor will push for, what concessions are available at this point in their fiscal year, questions to ask, what to avoid committing to. You walk in prepared — not reactive.
📄
Contract Review & Redlining
Every agreement, amendment, order form, and renewal notice from covered vendors gets reviewed. Flags: auto-renewal traps, escalator provisions, audit triggers, restrictive change terms, data portability limitations. Sign / negotiate / reject recommendation included.
🛡
Audit Defence — No Extra Fee
Any covered vendor sends an audit notification and Redress responds immediately — no new SOW, no budget approval delay. This is the single most valuable Shield feature. Across 20 Shield clients, only 2–4 are audited per year. Insurance economics across the portfolio.
📋
Quarterly Executive Reviews
60–90 minute sessions with CIO/CPO/VP Procurement. Dashboard: total vendor spend by category, upcoming 12–18 month renewal pipeline, savings delivered YTD, active risks, audit status, and strategic recommendations. When the CIO sees $2M in savings vs $200K subscription, renewal is automatic.
📅
Renewal Calendar Management
Active 12–18 month renewal calendar maintained for every covered vendor. Preparation starts at the right time — not after the vendor's AE calls. No more reactive renewals, no more missed opt-out windows, no more auto-renewal traps.
Renewal Events

The project layer on top of the subscription

The subscription covers continuous advisory — strategy, monitoring, preparation. Renewal Events cover execution of major negotiations. Priced separately, but context built year-round means Events close in days, not months.

Shield prevents the "all you can eat" problem by separating strategy (subscription) from execution (events). The subscription makes every Renewal Event faster and cheaper — because Redress already has your data, your history, and your vendor relationships built.

A cold Oracle ULA engagement typically takes 2–3 months to mobilise and costs significantly more. A Shield client's Oracle ULA Renewal Event mobilises in days at the prices below — because the context is already built.

Optional: 5–10% success fee on documented savings can be added to Renewal Event SOWs in lieu of, or in addition to, the fixed fee.

Average Revenue Per Shield Client / Year
Starter (1–2 events)
$145K – $225K
Core (2–4 events)
$420K – $660K
Enterprise (3–5 events)
$740K – $1.02M
Total (5–8 events)
$1.25M – $1.7M
Renewal Event Trigger Additional Fee
Standard renewal — Oracle EA, Microsoft EA, SAP SWMA
$80K – $140K
Complex negotiation — Oracle ULA, RISE with SAP, Broadcom ELA
$120K – $200K
Audit Event — full defence beyond subscription coverage
$100K – $180K
M&A Licensing Event — acquisition, divestiture, or merger
$120K – $250K
SOW close time: 1–2 weeks vs 2–3 months cold
Ideal Client Profile

Built for enterprise software buyers

Vendor Shield is designed for organisations spending $5M–$150M per year on enterprise software across 2 or more of the major vendors. The typical Shield client is a CIO, CPO, or VP Procurement at a 1,000–100,000 employee company.

CIO / CTO
You need vendor risk governance without building an internal team
You're managing Oracle, Microsoft, SAP, and Salesforce simultaneously. One senior Redress advisor embedded across all of them costs less than one additional FTE — and brings 20+ years of vendor-side intelligence.
CPO / VP Procurement
You're facing renewals unprepared and paying above-market prices
Your team manages hundreds of supplier relationships. Enterprise software vendors are the 5% that drive 60% of your spend — and they negotiate daily. Vendor Shield gives you an expert team focused on that 5% year-round.
CFO
You want predictable advisory costs tied to measurable savings
Every Shield delivery memo documents savings vs market. Every quarterly review shows savings delivered vs Shield cost. When your Oracle renewal saves $800K and the Shield subscription costs $180K, the ROI case writes itself.
Mid-Market
You have Oracle, Microsoft, and Salesforce — and no specialist resource
Shield Starter covers 2 vendors from $48K/year. For most mid-market organisations, that's Oracle + Microsoft or Microsoft + Salesforce. One prevented auto-renewal trap typically covers the first year's subscription cost.
Large Enterprise
You have 5+ major vendors and need structured, year-round governance
Shield Core and Enterprise provide a structured advisory layer across your top vendor relationships — with a maintained renewal calendar, benchmarking on every proposal, and quarterly executive reporting for board-level visibility.
Post-Audit
You've just settled an Oracle or IBM audit and want to prevent the next one
Post-audit is the highest conversion point. You know what an audit costs — in fees, management time, and settlement. Vendor Shield audit defence costs $0 additional. One audit prevention pays for multiple years of subscription.
Get Started

Book a Vendor Shield briefing

A 45-minute call to map your vendor estate, identify your highest-risk renewals and audit exposures, and determine which Shield tier fits your organisation. No commitment required.

24-month minimum  ·  Quarterly billing  ·  Audit defence included  ·  Buyer-side only