Renewal negotiation, Now Assist commercial structure, license optimisation, replacement evaluation.
Year-round ServiceNow advisory across the full commercial surface. Each engagement is run by a senior advisor with documented ServiceNow experience.
Renew or replace decision framework. ServiceNow vs alternatives commercial comparison.
Learn more Service 02ServiceNow renewal framework. Discount benchmarks, scope refinement, role classification optimisation.
Learn more Service 03Now Assist commercial structure. Per-user pricing, AI credit consumption, bundle scope.
Learn more Service 04True-up exposure mechanics. User classification drift, audit risk that compounds across renewal cycles.
Learn more Service 05Fulfiller, Approver, Requester role classification. Right-sizing across enterprise user populations.
Learn more Service 06Former ServiceNow VP with documented vendor-side experience. Senior negotiator on every engagement.
Learn moreConfidential engagements with NDA in place from day one. Senior advisors on every engagement. No junior analysts.
30 minutes. Confidential. We confirm we can add value, or we say so.
Written plan within 5 business days. Scope, deliverables, fixed fee, named senior lead.
Senior advisors run the engagement. Weekly status. Documented work product.
Signed settlement, executed contract, or written strategy. 90-day follow-up.
Redress saved us $1.5M on a $12M ServiceNow renewal through role reclassification and Now Assist scope refinement. The senior advisor knew exactly which levers to pull.
Book a confidential 30-minute scoping call. Senior ServiceNow advisor. NDA available.
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No fluff. Vendor news, contract clauses, audit precedents. From Fredrik Filipsson and the Redress team.