Editorial photograph of an Adecco hybrid Oracle support review against the contracted Oracle support cycle
Oracle · Case Study · Article

Adecco hybrid Oracle support strategy. EUR12M saved over three years for a global HR leader.

The hybrid third party support framework, the Oracle support reduction framework, the Oracle license certification framework, and the buyer side moves at the contracted Oracle support renewal cycle.

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Adecco is a global human resources leader with a substantial Oracle commercial footprint. The Adecco Oracle commercial framework intersected the Oracle support framework, the Oracle ULA framework, and the broader Oracle license certification framework. The buyer side framework anchored the Adecco Oracle framework against the customer's actual Oracle utilization framework rather than the publisher's preferred broad Oracle commercial framework. The hybrid third party support framework saved approximately EUR12M across three years on the contracted Oracle support cycle. Read the related Oracle advisory practice, the Oracle ULA decision framework, the Oracle Java license calculator, and the Vendor Shield always on program.

The Oracle commercial framework intersected with five principal commercial dimensions across the customer's Oracle portfolio. Each dimension carried material commercial sensitivity that the buyer side framework anchored against the customer's actual Oracle utilization framework.

  1. The Oracle support framework.
  2. The Oracle ULA framework.
  3. The Oracle license certification framework.
  4. The hybrid third party support framework.
  5. The contracted Oracle support cycle.

Read the multi vendor negotiation scorecard and the benchmarking practice.

The Adecco challenge

The Adecco challenge intersected three principal Oracle commercial frameworks.

  • Oracle support framework. Anchored the publisher's preferred broad Oracle support framework against the broader Oracle framework.
  • Oracle ULA framework. Anchored the publisher's preferred broad Oracle ULA framework against the broader Oracle framework.
  • Oracle license certification framework. Anchored the publisher's preferred broad Oracle license certification framework against the broader Oracle framework.

The publisher Oracle framework anchored the Adecco Oracle framework toward the publisher's preferred broad Oracle commercial framework. Adecco needed a buyer side framework that anchored the Oracle commercial framework against the customer's actual Oracle utilization framework. Material commercial sensitivity to the Oracle support framework against the broader Oracle commercial framework. Read the Oracle advisory practice.

Hybrid third party support

The hybrid third party support framework is the principal commercial framework against the Oracle support framework. The hybrid framework operates across the Oracle support framework and the third party support framework, with the customer routing the Oracle support spend to the framework that delivers the best Oracle support value at the contracted Oracle support cycle. The hybrid framework anchors the Oracle support framework against the customer's actual Oracle support consumption framework.

The buyer side framework anchored the hybrid third party support framework against the Adecco Oracle support framework. The hybrid framework segmented the Adecco Oracle support framework across the principal Oracle support populations. The publisher Oracle framework typically pushes the customer's Oracle support framework toward the publisher's preferred broad Oracle support framework. The buyer side framework anchored the hybrid framework against the customer's actual Oracle support consumption framework. Read the Oracle ULA decision framework.

Oracle support reduction

The Oracle support reduction framework is the principal commercial framework against the Oracle support framework. The Oracle support reduction framework typically applies the publisher Oracle support reduction framework percentage against the contracted Oracle support spend, with publisher Oracle support reduction framework minimums across the contracted Oracle support framework. The Oracle support reduction framework is calculated as a percentage of the contracted Oracle support spend against the customer's actual Oracle support consumption framework.

The buyer side framework anchored the Oracle support reduction framework against the customer's actual Oracle support consumption framework. Negotiate the Oracle support reduction framework at the contracted Oracle support framework. Lock in Oracle support reduction terms across the contracted Oracle support framework. Read the Oracle knowledge hub.

License certification

The Oracle license certification framework is the principal commercial framework against the Oracle ULA framework. The Oracle license certification framework typically anchors the customer's Oracle license certification framework against the publisher's preferred broad Oracle license certification framework. The Oracle license certification framework is calculated as a license certification framework against the customer's actual Oracle license certification framework.

The buyer side framework anchored the Oracle license certification framework against Adecco's actual Oracle license certification framework. Negotiate the Oracle license certification framework at the contracted Oracle ULA cycle. Lock in license certification framework protection terms across the contracted Oracle framework. Read the Oracle Java license calculator.

The result

The Adecco program delivered approximately EUR12M of saving across three years on the contracted Oracle support cycle. The hybrid third party support framework anchored the Adecco Oracle support framework against the customer's actual Oracle support consumption framework rather than the publisher's preferred broad Oracle support framework. Material commercial saving against Oracle's opening Oracle support quote, with Oracle support price protection terms locked in for the contracted Oracle support framework.

The Adecco program also locked in Oracle ULA certification protection terms across the contracted Oracle framework, Oracle license certification framework protection terms across the contracted Oracle framework, and broader Oracle commercial framework protection terms across the contracted Oracle framework. The buyer side framework anchored the Adecco Oracle commercial framework against the customer's actual Oracle utilization framework. Read the Vendor Shield program.

The buyer side moves

The buyer side framework for the Adecco program had eleven moves at the contracted Oracle commercial cycle.

  1. Anchor. Anchor the Oracle framework against the customer's actual Oracle utilization framework.
  2. Segment. Segment the Oracle framework across the support, ULA, license certification, hybrid third party support, and broader Oracle populations.
  3. Shortfall. Run the Oracle shortfall framework across the principal Oracle populations.
  4. Negotiate. Negotiate the Oracle framework against the publisher's preferred broad Oracle commercial framework.
  5. Competitive posture. Build a credible competitive posture across the Oracle support framework and the third party support framework.
  6. Broader shortfall. Run the broader Oracle shortfall framework against the contracted Oracle commercial framework.
  7. Long term. Negotiate the Oracle framework against the publisher's preferred long term commercial framework.
  8. Bespoke. Run the bespoke Oracle framework where the customer's Oracle consumption framework justifies the bespoke framework.
  9. Price protection. Lock in Oracle price protection terms across the contracted Oracle framework.
  10. Ramp. Apply the Oracle ramp framework where the customer's Oracle consumption framework justifies the ramp framework.
  11. Vendor management. Run the broader Oracle vendor management posture across the contracted Oracle commercial framework.

Read the Oracle advisory practice.

How we engage

  • Oracle scoping. Six week engagement that scopes the Oracle framework. Book a scoping call.
  • Oracle support reduction. Oracle support reduction engagement that handles the Oracle support framework, the hybrid third party support framework, and the Oracle ULA framework. Oracle advisory.
  • Oracle ULA decision. Engagement that handles the Oracle ULA framework against the contracted Oracle ULA cycle. Oracle ULA decision framework.
  • Vendor Shield. Always on multi vendor management posture across the Oracle framework and the broader cloud platform framework. Vendor Shield.
  • Run the assessment. The Oracle Java license calculator sizes the Oracle framework against the broader software spend framework.
Oracle ULA Decision Framework

The full Oracle commercial framework. From the practice.

The eleven move framework, the Oracle ULA framework, the Oracle support reduction framework, the Oracle hybrid third party support framework, and the buyer side moves at every step of the contracted Oracle commercial cycle.

Used across more than five hundred enterprise software engagements. Independent. Buyer side. Built around the customer's actual Oracle utilization framework rather than the publisher's preferred broad commercial framework.

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EUR12M
Adecco saving
3 years
Program duration
11 moves
Buyer side framework
500+
Enterprise clients
100%
Buyer side

Oracle framed the Oracle support framework as the immediate Oracle commercial framework against the broader Oracle framework. Redress reframed the framework around Adecco's actual Oracle support consumption framework against the hybrid third party support framework. Material commercial saving against Oracle's opening Oracle support quote, with Oracle support price protection terms locked in for the contracted Oracle support framework.

Group Chief Information Officer
Adecco Group
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