Background
One of the largest global telecommunications operators sought Redress Compliance’s expertise to devise a roadmap for reducing their Oracle support costs. With a complex application environment, they needed expert guidance to navigate the intricacies of Oracle licensing and support.
Challenge
The operator was facing a potential non-compliance risk of $170 million. They needed a comprehensive strategy to mitigate this risk and optimize their Oracle support costs.
Solution
Redress Compliance was enlisted to provide a strategic solution:
- Oracle Licensing Agreement Review: Redress conducted a thorough review of the operator’s Oracle licensing agreements to gain a clear understanding of their licensing position.
- Interviews and Roadmap Understanding: Redress conducted interviews to understand the usage of Oracle in their organization and their future roadmap.
- Licensing Assessment: Redress conducted a licensing assessment using Oracle license compliance scripts.
- Non-Compliance Identification: Redress identified non-compliance worth $170 million.
- Compliance Remediation: The operator remediated their compliance findings with Redress’s guidance.
- Support Reduction Strategy Workshop: Redress hosted a workshop to review all options available to reduce support costs.
- Third-Party Support Decision: The operator moved Oracle DB and MW to a third-party support provider.
- Third-Party Support Contract Negotiation: Redress helped negotiate the third-party support contract, and the operator only paid 50% of what they paid to Oracle.
Outcome
The operator avoided a potential $170 million non-compliance risk and reduced their Oracle support costs by $25 million over five years.
