Case Study - Cost Optimization / Case Study - Oracle License Reviews

Case Study: Telco operator saves $ 25m over 5 years on Oracle Support


One of the largest global telecommunications operators sought Redress Compliance’s expertise to devise a roadmap for reducing their Oracle support costs. With a complex application environment, they needed expert guidance to navigate the intricacies of Oracle licensing and support.


The operator was facing a potential non-compliance risk of $170 million. They needed a comprehensive strategy to mitigate this risk and optimize their Oracle support costs.


Redress Compliance was enlisted to provide a strategic solution:

  1. Oracle Licensing Agreement Review: Redress conducted a thorough review of the operator’s Oracle licensing agreements to gain a clear understanding of their licensing position.
  2. Interviews and Roadmap Understanding: Redress conducted interviews to understand the usage of Oracle in their organization and their future roadmap.
  3. Licensing Assessment: Redress conducted a licensing assessment using Oracle license compliance scripts.
  4. Non-Compliance Identification: Redress identified non-compliance worth $170 million.
  5. Compliance Remediation: The operator remediated their compliance findings with Redress’s guidance.
  6. Support Reduction Strategy Workshop: Redress hosted a workshop to review all options available to reduce support costs.
  7. Third-Party Support Decision: The operator moved Oracle DB and MW to a third-party support provider.
  8. Third-Party Support Contract Negotiation: Redress helped negotiate the third-party support contract, and the operator only paid 50% of what they paid to Oracle.


The operator avoided a potential $170 million non-compliance risk and reduced their Oracle support costs by $25 million over five years.


  • Fredrik Filipsson

    Fredrik Filipsson possesses 20 years of experience in Oracle license management. Having worked at Oracle for 9 years, he gained an additional 11 years of expertise in Oracle license consulting projects. Fredrik has provided assistance to over 150 organizations worldwide, ranging in size and tackling various Oracle licensing challenges, including Licensing Assessments, Oracle audits, Oracle ULAs, and more.