Cut your ServiceNow renewal with a ten step buyer sequence

What you will take away

• Section 1: ServiceNow pricing model. Pillar architecture, subscription units, fulfiller versus requester math.
• Section 2: The ten step renewal sequence. Twelve month timeline from kick off to signature.
• Section 3: Now Assist AI economics. Per credit pricing, agent productivity math, and the AI line item negotiation.
• Section 4: ITOM Discovery sizing. Subscription Units, CMDB Class coverage, and the per CI math.
• Section 5: Discount benchmarks. By customer band, by multi year term, by SKU mix.