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Cisco SmartNet renewal advisory
Advisory / Cisco SmartNet

Cisco SmartNet Renewal Advisory

We rationalize SmartNet coverage, contain end of sale exposure, and remove multi vendor maintenance overlap on every renewal. Your side only.

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EoSPosture Reviewed
$2B+Under Advisory
Fixed fee or contingency at 25% of savings. On contingency our fee is 25% of the savings we deliver and you keep 75%: no savings, no fee, zero risk.
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Watch the briefingResearch briefing · 4:32

5 Tips for Negotiating with Cisco

Commit to reality not history, cap the true forward first (3 to 4 percent vs the 5 to 8 opener, worth $80k to $160k on a $2M baseline), price Splunk standalone before it enters the bundle, attack the support line, and use the late-July fiscal year.

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500+ Enterprise Clients Industry Recognized $2B+ Under Advisory 11 Vendor Practices 100% Independent
When we help

Three moments we step in

Scenario 01
SmartNet renewal
A SmartNet renewal quote has landed. You want coverage rationalization and a multi year price book before signing the next contract.
Scenario 02
Support tier review
SMARTnet, Solution Support, and Software Support tiers stack across the estate. You want the right tier on each device, not the default.
Scenario 03
Hardware refresh
A hardware refresh is on the desk. End of sale, end of support, and replacement coverage need to align before the next budget cycle.
How we help

Four phase engagement procedure

Phase 01
Scope and baseline
Device inventory, contract reconciliation, and an independent your side coverage baseline. Duplicate, lapsed, and over covered assets surfaced.
Phase 02
Coverage review
Each device mapped to the right tier. End of sale and end of support exposure scoped. Multi vendor maintenance overlap removed.
Phase 03
Negotiation
Negotiation sequenced across the renewal window and any active hardware refresh. Multi year price book locked at the line level.
Phase 04
Close and governance
Renewal signed. Asset register updated. Coverage governance handed over to the network and procurement teams.
Deliverables

What you get at close

01
Coverage rationalization
Device by device tier map across SMARTnet, Solution Support, and Software Support with quantified savings.
02
End of sale framework
EoS and end of support exposure mapped per platform with replacement, extension, or third party maintenance options.
03
Maintenance overlap removal
Duplicate coverage between Cisco SmartNet and third party maintenance providers identified and eliminated.
04
Multi year price book
Renewal price book locked at the line level across multi year terms with uplift and scope creep protection.
05
Hardware refresh plan
Refresh sequencing aligned with EoS posture, replacement coverage, and budget cycle.
06
Executive briefing deck
CFO and CIO summary of coverage posture, savings, residual risk, and recommended forward position.
Outcome

What changes after we engage

20 to 45%
SmartNet savings
vs opening quote
EoS
Posture mapped
per platform
3yr
Price book
typical lock
48hr
Engagement
opening time
100%
Your side
independent
Engagement model

Two ways to engage

Pick the option that matches your posture. Fixed Fee for a single renewal, tier review, or refresh. Vendor Shield for continuous always on defense across the Cisco estate.

Option A

Fixed Fee Engagement

Scope
Single SmartNet renewal, support tier review, or hardware refresh. Fixed scope from day one.
Timeline
Four to ten weeks typical. Same week start once scope is signed.
Pricing
Fixed fee. Quoted on scope. No hourly billing.
Best for
Live SmartNet renewal, support stack review, or refresh with a defined budget date.
Contact Us →
Option B

Vendor Shield

Scope
Continuous Cisco defense. Coverage monitoring, renewal oversight, standing negotiation counsel.
Timeline
12 to 24 month subscription. Renews annually.
Pricing
Annual subscription. Quoted on Cisco estate size.
Best for
Cisco estates with rolling SmartNet renewals that want never to renew reactively.
Vendor Shield detail →
“
The SmartNet renewal quote came in at a thirty percent uplift on the prior year. Redress rationalized coverage line by line, mapped EoS exposure, and we closed below the prior year run rate.
Network Director, Global Logistics Group
Multi region enterprise
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Buyer side advisory boardroom

Your next SmartNet motion is an opportunity

SmartNet renewal, support tier review, or hardware refresh. We start where you are.

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