SAP S/4HANA Licensing

Mapping Legacy SAP ERP Licences to S/4HANA User Roles

Converting legacy SAP ECC user licences to S/4HANA is a critical step in any migration plan. CIOs and CTOs must reclassify existing ECC user licences (Professional, Limited, Employee, etc.) into the new S/4HANA roles to optimise costs and ensure compliance.

S/4HANA MigrationLicence MappingUser Roles22 min read
4 TiersS/4HANA User Licence Categories
10–30%Typical Savings from Right-Sizing
2027ECC Mainstream Support End Date
FUEUnified Cloud Subscription Metric

Table of Contents

Executive Summary

SAP S/4HANA simplifies ECC's sprawling user licence types into four streamlined tiers: Professional, Functional, Productivity, and Developer. Mapping existing ECC users to the right S/4HANA role — based on actual usage, not legacy classification — typically saves enterprises 10–30% on licence costs. This guide covers the full mapping methodology, conversion programs, pricing, and compliance strategies. Read S/4HANA Migration Licensing Guide for CIOs and CTOs.

01

Legacy vs S/4HANA Licence Types

Overview+

SAP's legacy ECC system offered a sprawling list of named user types (Professional User, Limited Professional, Employee Self-Service, Warehouse User, Developer, etc.) that often caused confusion and inflexibility. SAP S/4HANA simplifies user licensing into a few broad categories covering the "digital core" ERP usage:

S/4HANA Licence TypeDescriptionECC EquivalentRelative Cost
Professional UseFull unrestricted access across all modules and processes. For power users performing complex, cross-functional tasks (finance managers, supply chain planners).Professional UserHighest
Functional UseAccess to a defined set of functional areas related to a user's job role, but not enterprise-wide. For procurement officers, sales reps, domain-specific roles.Limited ProfessionalMedium
Productivity UseLighter user with self-service or limited tasks — timesheets, expense reports, payslips. Covers most lightweight scenarios in a single licence type.Employee / ESSLowest
Developer UseTechnical user licence for developers and system administrators. Allows deep technical access (coding, configuration) but not business transactions.Developer UserPremium

S/4HANA's user categories are hierarchical — a Professional user can do everything Functional and Productivity users can. This means you should always assign the minimum licence type required for each person's role to control costs. Unlike ECC, where dozens of niche user types existed, S/4HANA's streamlined model forces organisations to rethink user classification.

Key Insight

The consolidation from dozens of ECC user types into four S/4HANA tiers creates a major opportunity. Many users who were forced into expensive Professional licences in ECC may qualify for the lower-cost Functional tier in S/4HANA. Read Contractual Differences Between RISE with SAP and BYOL Models.

02

Mapping Legacy Users to S/4HANA Roles

Methodology+

Mapping legacy SAP licence types to S/4HANA roles is not a one-to-one conversion. You can't simply swap an "ECC Limited Professional" for an identical S/4 licence because the categories have changed. The key is to map based on each user's functional role and actual system usage:

👤
Professional Users → Potential Downgrade

In ECC, many users were forced into the high-cost Professional tier because their work touched multiple areas. In S/4HANA, some can be downgraded. Example: a sales manager with a Professional licence who only handles sales and CRM processes could move to a Functional Use licence at lower cost. Only truly cross-functional power users and administrators remain Professional.

📋
Limited Professional / Operational → Functional Use

ECC's "Limited Professional" and operational roles (Warehouse, Shop Floor) generally map to Functional Use in S/4HANA. A warehouse supervisor performing goods movements and inventory checks qualifies as Functional. If a legacy role is extremely limited (a production worker only recording machine time), they may even qualify as Productivity.

🙋
Employee & ESS Users → Productivity Use

Basic self-service users (entering time, viewing HR info) become Productivity Users. S/4HANA Productivity is inexpensive and covers a broad range of simple tasks across HR, basic procurement, and other areas. One Productivity licence type replaces multiple legacy lightweight categories.

💻
Developers & Technical Users → Developer Use

ECC developers still need Developer Use licences in S/4HANA (one per named developer). These are often high-cost. Ensure you also review how background users, batch jobs, and integration accounts are handled under S/4 contracts — they may not require named user licences if covered by engine metrics.

Action: Conduct a licence mapping workshop with SAP licensing specialists and business process owners. List every legacy user type and decide which S/4HANA category fits based on the person's actual job functions. This often reveals opportunities to downgrade users to lower-cost categories because S/4HANA Functional licences are more capable than ECC's mid-tier licences.
03

Optimising and Right-Sizing Licences Before Migration

Cost Savings+

Converting licences is an opportunity to streamline operations and save money. Before signing any S/4HANA contract, take these steps:

1
Audit Current Usage

Analyse who is using the SAP system and how. You may discover 10–20% of named users haven't logged in for months. Inactive or dormant users should be removed or excluded from future licence counts. There's no point paying maintenance on licences not in use.

2
Reclaim and Reassign

Identify users over-provisioned in ECC. A user with a Professional licence who now only performs basic data entry could be assigned Functional or Productivity in S/4. By right-sizing roles now, companies often save 10–30% on S/4HANA licence costs versus a one-to-one carryover.

3
Match Licence to Actual Role

Ensure each user's licence aligns with their current job responsibilities (not just their title). This may mean downgrading some and upgrading others who were under-licensed. Whatever licence mix you contract for S/4HANA will lock in your costs and compliance obligations going forward.

4
Clean Up User Accounts

Remove users who no longer need access. Check for generic accounts masquerading as individuals (not allowed under named-user licensing). SAP auditors scrutinise user lists closely — an enabled account with no activity can still be considered a licensable user if not handled properly.

5
Review Engine and Add-On Licences

S/4HANA's core includes some functionality previously separate in ECC, which may allow you to drop certain engine licences. If you plan to add new modules (analytics, SCM add-ons), factor these in. The goal is entering S/4HANA with a lean, accurate licence footprint.

Real-World Impact

By optimising upfront, one company reduced total named users by 15% (eliminating contractors and former employees) and shifted nearly half the remaining users from Professional to Functional. This translated to millions in savings over the S/4HANA contract life and positioned the company well for future compliance. See our SAP Licence Optimisation Services.

04

SAP Licence Conversion Programs and Pricing

Commercial+

Moving to S/4HANA isn't just a technical upgrade — it's effectively signing a new contract. SAP does not automatically "carry over" your old ECC licences. The main options:

🔄
Contract Conversion (Licence Exchange)

The primary route. You retire your ECC contract and negotiate a new S/4HANA licence contract. SAP typically offers credit for the investment value of existing licences, offsetting the S/4 cost. The credit is negotiable — unused shelfware carries little to no credit. Clean out unused licences beforehand to maximise value. This is a one-shot, all-or-nothing deal committing you to the new model.

☁️
RISE with SAP (Subscription Conversion)

SAP's cloud subscription offering for S/4HANA. Your ECC licences become obsolete, converting into a subscription based on Full User Equivalents (FUE). SAP bundles infrastructure, support, and transformation services. They may offer incentives (reduced fees, cloud credits) — but still negotiate recognition of past investments. See our RISE Advisory Services.

Pricing Reference Points

S/4HANA Licence TypeApproximate List Price (Perpetual)Annual Maintenance (~20%)Subscription Equivalent
Professional Use~$3,000–$4,000~$600–$800/yr~$150–$200/user/mo
Functional Use~$1,500–$2,000~$300–$400/yr~$75–$120/user/mo
Productivity Use~$200–$500~$40–$100/yr~$15–$40/user/mo
Developer UsePremium (varies)~20% of licenceIncluded in RISE pool

Note: These are approximate list prices. Most enterprise deals are heavily discounted. Always obtain a detailed breakdown from SAP and use existing spend as leverage.

⚠ Negotiation Tip

Time your conversion negotiations with SAP's quarter or year-end for maximum leverage. Get quotes for both on-premise licence and RISE routes — even if you prefer one, comparing both creates bargaining power. SAP's eagerness to move customers before the 2027 ECC support deadline means they're willing to offer incentives. See our SAP Contract Negotiation Service.

05

Ensuring Compliance and Avoiding Audit Pitfalls

Risk+

One of the worst outcomes of a licence migration is ending up out of compliance. To avoid audit risk, focus on aligning licences to actual usage from day one:

Accurate Role Mapping = Compliance

If a user is assigned a Functional Use licence, ensure their SAP roles and authorisations restrict them to activities allowed for that licence. A Functional User shouldn't execute transactions reserved for Professional users. Collaborate with your security team to align system roles with licence types.

⚠️
Don't Under-Licence to Save Money

Classifying a power user as Functional when they perform broader tasks will get flagged in an audit. The cost of true-up and back maintenance fees could far outweigh savings. Err on the side of caution for borderline cases — but avoid blanket over-licensing too.

📊
Monitor Usage Continuously

Post-migration, review user activity periodically using S/4HANA's usage reports and the Licence Administration Workbench. Monitor if any Functional users start using transactions beyond their scope. Catch misclassifications early before an official audit.

🔗
Address Indirect Access & Digital Access

S/4HANA introduced the Digital Access model to licence indirect use through documents (sales orders, invoices). Ensure you understand how external systems interacting with S/4HANA are licensed. See our S/4HANA Digital Access Considerations guide and Digital Access Advisory Service.

📝
Document Everything

Maintain documentation of your licence mapping decisions and assumptions. In an audit, having a clear rationale ("User X is Functional because they perform only sales module tasks") demonstrates good-faith compliance. This also educates managers internally on why certain people have (or don't have) certain access.

Audit Reality Check

SAP audits aren't going away with S/4HANA — if anything, SAP has become more vigilant. However, if you've matched licences to functional roles and kept the house clean, an audit should be uneventful. Many CIOs engage a third-party licensing advisor to perform a mock audit after migration. See our SAP Licence Audit Defence Service.

Need a pre-migration licence compliance assessment?

SAP Licence Optimisation →
06

Strategic Recommendations

Best Practice+
1
Map Roles to Licences Early

Before purchasing S/4HANA licences, map every user's functional role to the appropriate licence type using actual usage data. Ensure heavy users get Professional and lighter users are downgraded to Functional or Productivity.

2
Eliminate Shelfware First

Clean up inactive users and terminate unused licences before negotiating your S/4 deal. This maximises credit for what you truly need and cuts maintenance waste. See our SAP Termination & Downsize Rights Guide.

3
Negotiate Conversion Credits Aggressively

Don't accept SAP's first offer. Push for credits recognising your ECC investment. Leverage upcoming SAP deadlines (quarter-end, 2027 support cutoff) for better terms. See the SAP Contract Negotiation Playbook.

4
Right-Size to Save Costs

Resist copying old licence counts to S/4HANA. If 200 users were Limited Professionals in ECC, perhaps only 100 need to be Professional in S/4, with the rest as Functional. This can slash costs dramatically.

5
Align Security with Licensing

Collaborate with security and BASIS teams to ensure user permissions in S/4HANA don't exceed the capabilities allowed by their licence. This prevents compliance issues and audit findings.

6
Monitor and Adjust Post-Migration

Treat licence management as ongoing. Regularly review user activity, adjust assignments if roles change, and spot misclassifications before SAP's auditors do.

7
Factor in Future Growth

When planning S/4 licences, account for future projects and user growth. It's often more cost-effective to negotiate extra licences upfront than later — but avoid over-buying far beyond needs.

8
Compare RISE vs Perpetual

Even if you prefer on-premises, understanding the subscription model helps in negotiations. Getting quotes for both routes creates leverage. See RISE vs BYOL Contractual Differences.

9
Educate Your Teams

Ensure IT and procurement understand S/4HANA licensing nuances. Internal stakeholders should know what a "Functional User" can do, to avoid requests for unnecessary Professional licences due to misunderstandings.

10
Engage Licensing Experts

For large, complex SAP footprints, engage a third-party advisor to identify hidden risks and opportunities (indirect usage, contract loopholes) that might be missed internally. Learn about our SAP Advisory Services →

07

Frequently Asked Questions

FAQ+
What are the main differences between ECC and S/4HANA user licence types?+
SAP ECC had a wide array of user types (Professional, Limited Professional, Employee, etc.), whereas S/4HANA consolidates these into just a few: Professional (full access), Functional (limited to certain business areas), Productivity (self-service/light use), plus Developer. S/4HANA's model is simpler — essentially a high, medium, and low tier, making management easier but requiring re-mapping of users into those buckets.
How do we determine which S/4HANA licence a particular user needs?+
Analyse the user's actual job role and SAP transactions they perform. If they work across multiple modules or perform complex tasks (finance postings, system configuration), they likely need Professional. If they stick to one domain (only sales orders or warehouse tasks), Functional usually suffices. If they only do self-service tasks or occasional data entry, they're candidates for Productivity. Conducting a usage analysis using SAP's logs or an optimisation tool for each user is ideal.
Can we get credit for existing SAP ERP licences when moving to S/4HANA?+
Yes — through SAP's contract conversion programme, you negotiate credit for the net value of your ECC licences. SAP assesses what you own and how it maps to S/4. They might credit a portion of the original cost toward new licences. However, unused licences (shelfware) carry little to no credit. The credit isn't automatic — you must proactively negotiate it. Always get the proposed credit in writing as a line item in the S/4HANA contract.
What happens if we under-licence some users by mistake?+
If you misclassify users (e.g., Functional licence for someone performing Professional-level tasks), you're technically out of compliance. In an SAP audit, this could result in a demand to purchase proper licences — often at full list price, potentially with back maintenance fees. Double-check roles and err on caution for borderline cases. Run a test using SAP's Licence Audit Workbench after a few months to spot misclassifications early. See our SAP Audit Defence Service.
How does SAP S/4HANA "Digital Access" (indirect licensing) affect user licences?+
Digital Access is SAP's model for licensing indirect usage (when external systems create documents in SAP). It's separate from named user licences. With S/4HANA, you can opt to licence indirect interactions by documents generated (e.g., 1,000 sales orders via an API) rather than requiring "proxy" named users. Analyse the documents your interfaces create (SAP's Digital Access Estimation tool can help) and determine whether classic user licensing or document-based licensing is more cost-effective. See our Digital Access Advisory Service.
What is Full User Equivalent (FUE), and when does it apply?+
FUE is a metric for subscription licensing (RISE or S/4HANA Cloud). Instead of buying separate licence types, you purchase a pool of FUEs. Different user types consume different fractions (e.g., Professional ≈ 1.0 FUE, Functional ≈ 0.2 FUE, Productivity ≈ 0.03 FUE). This gives allocation flexibility. If you're going on-premise with perpetual licences, FUE doesn't apply. For RISE or subscription, size it carefully — too few FUEs means you can't cover all users; too many means overpaying. See RISE vs BYOL Contractual Differences.
Are there deadlines or incentives for moving to S/4HANA?+
SAP has stated ECC mainstream support ends in 2027 (with optional extended support for a fee). Currently, customers can receive decent incentives — conversion credits, discounts, and favourable terms — by committing now. After 2027, leverage diminishes significantly because staying on ECC becomes unviable without heavy extended support fees. SAP has also removed some legacy conversion SKUs, forcing holdouts toward the newer licensing approach. It's better to act sooner for the best commercial terms.
Can we phase our user licence conversion, or is it all-at-once?+
The contract conversion is usually a one-time event — you sign a new S/4 contract covering all users. However, you can structure the migration in phases (finance goes live first, manufacturing later). During an interim period, you may run ECC and S/4 in parallel. Negotiate dual-use rights in your contract allowing concurrent use of the old system during phased go-live. This ensures compliance while running both systems simultaneously.
How should we approach negotiating the S/4HANA contract?+
Come prepared with data. Know your current licence inventory and usage so SAP can't oversell you. Get an independent pricing benchmark. Push back if SAP's quote assumes more Professional users than your analysis supports. Use the competitive angle of RISE vs on-premise. Beyond price, ask for training credits, extended ECC support during transition, and flexibility to adjust the licence mix after year one. See our SAP Licence Negotiation Guide.
What are the most common pitfalls in licence mapping and conversion?+
Key pitfalls include: (1) Assuming automatic conversion — nothing is automatic; you must proactively negotiate. (2) Overlooking indirect use — non-human system access can bite you if not licensed. (3) Stale user lists — carrying over unused accounts means overpaying and inviting compliance questions. (4) One-size-fits-all licensing — giving everyone the same type "for simplicity" is costly. (5) Ignoring future needs — not accounting for planned module rollouts leaves you short. Thorough analysis and not rushing the licensing workstream is as important as the technical migration itself.

Our SAP Advisory Services

🔍

Licence Optimisation

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📝

Contract Negotiation

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🛡️

Audit Defence

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☁️

RISE Advisory

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Related SAP S/4HANA & Licensing Resources

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Negotiating BTP in Your SAP Deal → SAP Termination & Downsize Rights →

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📋 SAP Assessment Tools (11) 🛡️ SAP Audit Defence Kit 🔒 All Audit Defence Kits (6) 📖 All Renewal Playbooks (7) 🏢 Enterprise Assessment Tools (12)

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FF

Fredrik Filipsson

Co-Founder, Redress Compliance

Former Oracle, SAP, and IBM — now helping enterprises worldwide negotiate better software deals. 20+ years in enterprise licensing, 500+ clients served.