Independent Salesforce negotiation advisory for renewals and new agreements. Led by a 10+ year SaaS specialist managing 20+ Salesforce engagements annually, and a former Gartner & Forrester negotiation lead. We hold no relationship with Salesforce.
Most enterprises overspend on Salesforce significantly — not because they chose the wrong products, but because they lacked the benchmarking data and tactical expertise to negotiate at parity with Salesforce’s sales team.
Multi-year contracts, aggressive renewal uplift, complex edition structures, and bundled add-ons create an environment designed to work in Salesforce’s favour.
Built-in price escalation that compounds year over year, often exceeding 7–10% annually.
Enterprise vs. Professional vs. Unlimited — paying for tiers users don’t need is extremely common.
Clauses that automatically renew at inflated rates with limited window to renegotiate.
Redundant add-ons, unused sandbox environments, and licences for inactive users quietly inflate costs.
You don’t know what comparable enterprises are paying — and Salesforce prefers it that way.
A complete advisory package designed to give you the data, strategy, and tactical execution to negotiate with Salesforce from a position of strength.
Your Salesforce pricing benchmarked against our database of comparable enterprise deals. We identify where your discounts fall relative to market — by product, edition, and volume — and quantify exactly how much room exists to negotiate.
Independent review of your agreement terms: auto-renewal clauses, uplift caps, flexibility provisions, termination rights, usage limits, and data portability. We identify what is missing, non-standard, and what can be improved.
A tailored playbook: what to say to Salesforce, when to say it, what to ask for, what to concede, and how to create leverage. Includes scripted responses, counter-proposal frameworks, and timing tactics aligned to Salesforce’s fiscal calendar.
Redress takes the lead and manages the entire Salesforce negotiation on your behalf. We engage directly with your account team, present counter-proposals, run meetings, and drive the process to close. Your team retains oversight and final approval.
Analysis of your current deployment: are users on the right editions? Are you paying for Enterprise when Professional suffices? Are there unused licences, redundant add-ons, or sandbox sprawl? We right-size before you negotiate.
Board-ready summary: current vs. market pricing, identified savings, recommended negotiation position, and projected financial outcome. Designed to give your leadership team the confidence to approve the strategy.
Right-size your Salesforce estate before renewal. Edition analysis, licence reclamation, add-on rationalisation, and deployment review to ensure you only pay for what you actually need.
View service detailsEnd-to-end negotiation support for renewals and new agreements. Discount benchmarking, counter-proposals, term improvement, and tactical execution through close.
View service detailsRenegotiation of existing Salesforce contracts at renewal. Benchmark analysis, discount improvement, term restructuring, uplift cap negotiation, flexibility improvements, and elimination of over-provisioned licences. Goal: renew at the lowest possible cost with the strongest possible terms.
Advisory for new Salesforce purchases, product additions, and expansions. Pricing benchmarking for new products, commercial structuring, volume discount negotiation, multi-year term optimisation, and contract term protections. Goal: buy right the first time.
Your team leads the conversation with Salesforce. We provide the strategy, benchmarks, counter-proposals, and real-time tactical guidance behind every interaction. Salesforce never knows we are involved.
Redress leads directly. We manage the Salesforce relationship, run the meetings, present commercial positions, and negotiate to close on your behalf. You maintain oversight and final sign-off.
You only pay when we deliver measurable results. Savings calculated as the difference between Salesforce’s initial proposal and the final negotiated outcome. If we save you nothing, you pay nothing.
A pre-agreed fixed fee for the full engagement scope. No hourly billing, no hidden costs, no gain-share. Set before work begins and does not change regardless of outcome. Ideal for cost certainty.
How we help enterprises slash Salesforce costs and secure stronger terms.
Complete collection of Salesforce negotiation results and client outcomes.
Oracle, Microsoft, SAP, Salesforce, AWS, Broadcom and more.
Mutual NDA before any data is shared.
Objectives, deliverables, timeline, and fee agreed in writing upfront.
Typical duration aligned to Salesforce’s renewal cycle.
US (HQ), Ireland, Dubai. On-site on request.
No partner status, no referral fees. Our only obligation is to you.