Microsoft is migrating enterprises from Enterprise Agreements to the Microsoft Customer Agreement — and most organisations are losing critical commercial protections in the process. Download our comprehensive playbook covering clause-by-clause analysis, template amendment language, and a proven negotiation framework.
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40+ pages of independent analysis, template language, and actionable strategy built from over 150 enterprise MCA transitions.
A detailed side-by-side analysis of every commercially significant term in the EA versus the MCA, with risk ratings and financial impact assessments.
The 12 specific commercial protections that disappear when you migrate from the EA to the MCA — including price locks, step-up caps, and mutual amendment rights.
Ready-to-use amendment and side letter templates for the most critical provisions: price protection, step-up caps, unilateral amendment limitation, and payment terms.
A phased negotiation framework with specific timelines, escalation paths, and tactics for engaging Microsoft's account team and deal desk.
The six most common mistakes organisations make during the MCA transition — and how to avoid each one before it's too late.
A prioritised action plan for any organisation facing an EA renewal within the next 12 months, from commercial impact modelling to deal desk escalation.
The MCA is not a take-it-or-leave-it proposition. Enterprises with significant Microsoft spend can — and should — negotiate amendments that reinstate the commercial protections they've relied upon for years.