📋 Table of Contents
Subscription Costs Implementation Expenses Integration and Customisation Support and Maintenance Overage and Contingency Planning 5-Year TCO Breakdown Example Recommendations Checklist: 5 Actions to Take
Subscription Costs
The subscription is the baseline of your SAP ERP Private Cloud budget — typically billed annually, bundling software licensing, cloud infrastructure, and SAP's basic support. Expect $2,000–$3,000 per user per year before volume discounts. Subscription is OpEx, avoiding upfront outlay. Negotiate limits on annual price hikes and understand renewal terms.
Read: SAP FUE Licensing Explained
Implementation Expenses
A significant one-time investment:
Systems integrator fees: Setup, data migration, testing — often 50–200% of first-year subscription (hundreds of thousands to millions)
Data migration & training: 5–10% of project cost. Vital for successful go-live.
Rule of thumb: Implementation costs 1–2× your first-year subscription for medium complexity
Include ~10–15% contingency in your project budget for surprises.
Integration and Customisation
Connecting SAP to your broader IT landscape requires additional budget:
Interfaces & middleware: iPaaS tools or custom integrations linking SAP with CRM, e-commerce, and other systems
Custom enhancements & add-ons: Development and licensing costs for bespoke features
Plan and budget for integrations early — they often add hundreds of thousands to implementation costs.
Support and Maintenance
SAP's included support: Subscription covers system maintenance and standard support
Internal support team: Daily administration, user support, minor enhancements. Budget $200K+ per year for mid-size enterprises.
Cloud reduces some IT overhead but not the need for skilled people.
Overage and Contingency Planning
User/scope growth: 20% more users ≈ 20% more cost. Model growth scenarios and negotiate volume pricing upfront.
Resource limits: Storage, compute, BTP credits — know your entitlements and monitor usage.
Contingency fund: Set aside 10–15% for unforeseen costs.
5-Year TCO Breakdown Example
500-user deployment scenario:
Cost Component 5-Year Estimate Notes
Subscription Fees $7,500,000 ~$1.5M/year (incl. hosting)
Implementation $1,200,000 Project implementation services
Integrations $500,000 Initial interfaces & extensions
Ongoing Support $1,250,000 5 years internal support team
Contingency Buffer $750,000 ~10% reserve for unplanned needs
Total 5-Year TCO $11,200,000
Subscription is the biggest single cost, but other categories combined are almost as large. This framework ensures you capture the full picture.
Read: SAP S/4HANA Licensing Guide
Recommendations
Benchmark and negotiate — compare SAP's offer to industry benchmarks and past deals
Secure multi-year price caps — lock pricing for 3–5 years with fixed rates or minimal increases
Involve stakeholders early — finance and business input validates user counts and integration needs
Choose the right implementation partner — clear scope of work prevents cost overruns
Maintain a contingency fund — 10% of total for unforeseen costs
Checklist: 5 Actions to Take
Define scope and baseline: Users, modules, integrations in scope
Gather cost estimates: SAP subscription quote, SI proposals, internal cost components
Build a 5-year cost model: Year-by-year including subscription, implementation, support, growth, contingency
Validate with stakeholders: Review with IT, finance, and business leaders
Negotiate and finalise: Use your cost model to negotiate better terms, then secure budget approval
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Fredrik Filipsson
Co-Founder, Redress Compliance