Microsoft

The Microsoft Customer Agreement – What You Need to Know

In the ever-evolving world of technology, businesses constantly seek ways to streamline operations and improve efficiency. One such development that has garnered significant attention is the Microsoft Customer Agreement (MCA).

This new contractual model from Microsoft aims to simplify the purchasing experience and provide greater flexibility in how and where businesses buy Microsoft products and services.

But what exactly is the Microsoft Customer Agreement? How does it work? What changes does it bring to the table? This article aims to answer these questions and provide a comprehensive overview of the MCA, its benefits, and its potential impact on businesses.

Understanding the Microsoft Customer Agreement

The Microsoft Customer Agreement is a critical recent development from Microsoft. It is a new contractual model that all purchases will eventually move towards. The MCA aims to provide a consistent and simplified purchase experience with greater flexibility in how and where businesses buy Microsoft products and services.

Microsoft describes the MCA as a fully digital agreement providing a streamlined buying process. Whether businesses buy directly from Microsoft or a Microsoft partner, they accept one straightforward purchasing agreement that’s always up-to-date and doesn’t expire.

This helps shorten the buying process and reduces administrative overhead.

Microsoft Customer Agreement vs. Traditional Agreements

The Microsoft Customer Agreement brings several changes compared to traditional Microsoft agreements like the Enterprise Agreement or Select Plus.

Here are some key differences:

  • Digital Signature: Unlike standard agreements that require a physical signature, the MCA is signed digitally. This means it’s faster and more convenient, especially for digitally operating businesses.
  • Simplified Agreement Structure: Traditional agreements involved signing a master agreement, an enterprise agreement, enrollments, and other forms. The MCA simplifies this process. Businesses only need to accept the customer agreement to get started.
  • Non-expiring Contract: The MCA is an evergreen contract. It doesn’t expire, providing companies with an up-to-date, consistent understanding.
  • Reduced Administrative Overhead: The MCA aims to reduce administrative overhead. There’s no lengthy paperwork required. Companies simply accept the customer agreement, and they’re ready to go.

The Microsoft Customer Agreement and Azure

One of the critical areas where the MCA has been implemented is with Azure, Microsoft’s cloud computing service. The MCA provides deal-making flexibility supported by existing capabilities.

As of November 1, 2020, businesses could no longer renew Azure-only Server and Cloud Enrollments (SCEs) or sign new Azure-only SCEs. Any new Azure customers would move to the Microsoft Customer Agreement immediately.

The MCA also introduces new invoicing options for Azure. Businesses can create sections and summaries on their invoice, providing a more intuitive and organized view of their charges.

This is a significant improvement over the traditional Azure invoice, which included many items that did not make sense on the invoice, making it difficult to understand what was consumed and when.

FAQs about the Microsoft Customer Agreement

What is the Microsoft Customer Agreement?

The Microsoft Customer Agreement is a new contractual model from Microsoft that aims to simplify the purchasing experience and provide greater flexibility in how and where businesses buy Microsoft products and services.

How does the Microsoft Customer Agreement differ from traditional agreements?

The MCA is signed digitally, simplifies the agreement structure, doesn’t expire, and aims to reduce administrative overhead. It’s a more streamlined and efficient way to buy Microsoft products and services.

Can I still renew my Azure-only Server and Cloud Enrollments (SCEs) under the MCA?

As of November 1, 2020, businesses can no longer renew Azure-only SCEs or sign new Azure-only SCEs. Any new Azure customers would move to the Microsoft Customer Agreement immediately.

How does the Microsoft Customer Agreement affect invoicing for Azure?

The MCA introduces new invoicing options for Azure. Businesses can create sections and summaries on their invoice, providing a more intuitive and organized view of their charges.

Is the Microsoft Customer Agreement an evergreen contract?

Yes, the MCA is an evergreen contract. It doesn’t expire, providing businesses with an up-to-date, consistent agreement.

Does the Microsoft Customer Agreement reduce administrative overhead?

Yes, one of the goals of the MCA is to reduce administrative overhead. There’s no lengthy paperwork required. Businesses simply accept the customer agreement, and they’re ready to go.

Conclusion

The Microsoft Customer Agreement represents a significant shift in how businesses interact with Microsoft. It simplifies the purchasing process, reduces administrative overhead, and provides greater flexibility in how and where enterprises buy Microsoft products and services.

While it’s still early days for the MCA, it shows promise in revolutionizing how businesses manage their Microsoft licenses and services. As Microsoft continues to roll out the MCA, companies should stay informed about the changes and consider how they might benefit from this new contractual model.

Remember, the world of technology is constantly evolving, and staying ahead of the curve can give your business a competitive edge. So, keep exploring, keep learning, and keep innovating with Microsoft.

Author

  • Fredrik Filipsson

    Fredrik Filipsson possesses 20 years of experience in Oracle license management. Having worked at Oracle for 9 years, he gained an additional 11 years of expertise in Oracle license consulting projects. Fredrik has provided assistance to over 150 organizations worldwide, ranging in size and tackling various Oracle licensing challenges, including Licensing Assessments, Oracle audits, Oracle ULAs, and more.