A Brazilian consumer goods manufacturer trimmed RISE with SAP costs by twenty five percent across the multi year subscription envelope and avoided five million dollars in compliance penalties through a buyer side renewal framework.
The Brazilian consumer goods manufacturer case study sets out the broader SAP buyer side framework that delivered 25% trimmed on rise across the broader SAP renewal envelope. The actual customer SAP deployment framework anchors against the SAP Master Software License Agreement and the SAP Order Form. Read the related SAP Practice, the SAP Hub, the SAP RISE Negotiation Guide, the SAP RISE TCO Calculator, and the full case study library.
The customer is a top quartile Brazilian consumer goods manufacturer running ECC, S/4HANA migration projects, SAP SuccessFactors, SAP Ariba, and SAP Concur on a contracted RISE with SAP framework. The firm operates across more than fifteen production sites in Latin America and exports across the broader Americas region under the contracted SAP Master Software License Agreement.
At the renewal trigger, an ongoing SAP audit had flagged a potential indirect access exposure across the broader SAP digital access framework, with a publisher anchored exposure number near five million dollars on the broader actual customer SAP digital access deployment framework. The audit and the renewal cycle ran in parallel, anchoring the load bearing dimension on the buyer side framework.
SAP opened the renewal cycle with a RISE with SAP envelope that anchored against the contracted SAP scope plus an eighteen percent uplift, an extended subscription term, and a packaged RISE bundle that pulled SuccessFactors, Ariba, and Concur into the broader RISE with SAP commercial envelope. The opening framework anchored against the publisher preferred broad RISE with SAP scope rather than the actual customer SAP deployment.
SAP also packaged the indirect access exposure into the renewal envelope on a settle and renew framework, lifting the renewal envelope further. The buyer side load bearing dimension was the gap between the publisher anchored RISE with SAP scope, the publisher anchored indirect access exposure, and the actual customer SAP deployment framework.
Redress reframed the RISE with SAP renewal cycle around the actual customer SAP deployment framework. Across months one to three, Redress built the actual customer SAP deployment baseline across ECC, the S/4HANA migration scope, and the broader SAP digital access framework. The deployed footprint anchored the buyer side renewal envelope and the audit defense response.
Across months four to six, Redress separated the audit response from the renewal cycle. The audit response anchored against the actual customer SAP digital access deployment framework rather than the publisher preferred broad SAP digital access scope. The renewal cycle anchored against the rightsized RISE with SAP scope rather than the packaged bundle. Months seven to nine ran the negotiation cycle on a buyer side commercial framework.
Redress applied a ten move framework across the RISE with SAP renewal and the parallel SAP audit.
The customer closed the RISE with SAP renewal at twenty five percent below the publisher opening quote across the multi year RISE with SAP envelope. The renewal locked in zero percent escalation across the renewal term, removing the publisher uplift framework. The packaged RISE with SAP bundle decomposed into standalone SuccessFactors, Ariba, and Concur commercial frameworks anchored on the broader SAP Master Software License Agreement.
The audit response separately anchored the actual customer SAP digital access deployment framework against the publisher anchored exposure. The customer settled the audit on a documentation and remediation framework rather than the publisher preferred settle and renew framework, avoiding the full five million dollars in compliance penalties on the broader SAP digital access framework.
Five lessons translate to similar Latin American manufacturers entering the RISE with SAP renewal cycle.
Read the broader SAP RISE Negotiation Guide and the SAP indirect access framework.
Read the related SAP case studies across the broader SAP case study cluster: the full case study library, the SAP Hub, the SAP Practice, the Vendor Shield framework, the Renewal Program, the Benchmarking framework, the About Us page, the management team page, the locations page, and the contact page.
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Open the Paper →We trimmed RISE with SAP costs by twenty five percent and avoided five million dollars in indirect access compliance penalties through a buyer side renewal framework that separated the audit response from the renewal cycle. The renewal envelope anchored on the actual customer SAP deployment framework rather than the publisher preferred broad SAP scope.
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