What is Oracle Cloud at Customer?

Oracle Cloud at Customer places Oracle managed cloud infrastructure, including Exadata Cloud at Customer, inside the customer's own data center. It runs as an OCI consumption commitment but the hardware stays on premises for data residency or latency reasons. Billing follows the Universal Credits model.

How is Cloud at Customer priced?

Cloud at Customer is priced as an OCI consumption commitment plus the dedicated infrastructure subscription for the on premises rack. The commitment drives the discount, and the infrastructure tier sets the floor. Match the infrastructure size to real database demand.

When does Cloud at Customer make sense?

It makes sense when data residency, latency, or regulatory rules block public cloud but the organization still wants OCI services and Oracle management. For workloads without those constraints, public OCI is usually cheaper. Justify the on premises premium against a concrete requirement.

What are the negotiation levers on Cloud at Customer?

The levers are the consumption commit size, the infrastructure term, and the migration incentives Oracle offers to move off legacy hardware. Bundle the database and infrastructure negotiation together. Hold a credible public cloud alternative.

When should Cloud at Customer planning start?

Start 6 to 12 months ahead of the renewal or hardware refresh. Capacity sizing and migration planning take time. Early modeling avoids an oversized commit.

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White Paper · Oracle

Oracle Cloud at Customer Licensing. The buyer side framework.

Negotiate the broader Oracle Cloud at Customer framework. OCI Dedicated Region Cloud at Customer, Exadata Cloud at Customer, Autonomous Database on Cloud at Customer, the support and capacity framework, the universal credits framework, and.

Format PDF + HTML

Read Time 20 Minutes

Last Updated December 17, 2025

What you will take away

The Oracle Cloud at Customer framework
The OCI Dedicated Region Cloud at Customer framework
The Exadata Cloud at Customer framework
The Autonomous Database on Cloud at Customer framework
The universal credits framework

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Written byFredrik FilipssonCo Founder & Group CEO · ex Oracle, IBM, SAP

PublishedJuly 27, 2025

Last updatedDecember 17, 2025

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