Vendor Shield embeds a senior advisory team into your vendor estate year-round. Every proposal benchmarked. Every contract reviewed. Every renewal negotiated. Audit defence included — at no extra cost — for the life of your subscription.
Every Shield tier includes the six core deliverables below. Higher tiers add broader vendor coverage, faster response times, and deeper strategic advisory.
Forward any vendor proposal or renewal notice. Within 48 hours you receive a detailed memo showing where the pricing sits relative to market, what comparable organisations are achieving, how much you are overpaying, and a recommended counter-position with justification.
Before every significant vendor meeting, you receive a briefing covering what the vendor will push for at this stage of their fiscal year, which concessions are realistically available, which commitments to avoid making, and the specific questions that put you in control of the conversation.
Every agreement, amendment, order form, renewal notice, and SOW from a covered vendor gets reviewed before you sign. We flag auto-renewal traps, uncapped escalator clauses, audit triggers, restrictive change-of-use terms, and data portability limitations — and tell you whether to sign, negotiate, or reject.
If any covered vendor initiates an audit or compliance review at any point during your subscription, Redress responds immediately. No new statement of work. No budget approval delay. No separate engagement letter. We handle it as part of your subscription — every time, for every covered vendor.
We build and maintain a rolling 12 to 24 month renewal calendar covering every covered vendor. Preparation begins 6 to 12 months before each renewal — not 30 days before the vendor's deadline. You enter every negotiation with a strategy already in place and market data already gathered.
60 to 90 minute reviews with your CIO, CPO, or VP Procurement showing total vendor spend by category, upcoming renewal pipeline, savings delivered year to date, active risks, audit status, and forward-looking strategic recommendations. When the CFO sees $2M in documented savings against a $200K subscription, renewal is automatic.
Not sure which tier is right for your organisation?
Our Shield scoping call takes 30 minutes. We map your vendor estate, identify your highest-risk renewals, and recommend the right tier. No commitment required.
Pricing is structured as a fixed annual fee based on vendor count and software spend. We will recommend the right tier on your scoping call — there is no obligation to start at the top.
Enter your annual software spend and the number of vendors you want to cover. The calculator will show your recommended tier, estimated Shield investment range, and the savings typically achieved by clients in a similar position.
Estimates are based on outcomes across 500+ client engagements and 17,000+ benchmarked vendor contracts. Actual results depend on your vendor mix, renewal timing, and current pricing versus market. Your scoping call will produce a client-specific estimate.
Three representative Shield engagements. Client names are withheld under NDA. Results are documented and available on request at the scoping call.
A major energy group with Oracle, Microsoft, and SAP in scope joined Shield Core midway through an Oracle ULA certification cycle. Within 90 days, Oracle notified the client of a compliance review. Because audit defence was already included in their subscription, Redress responded immediately with no new budget approval required. The Oracle claim was settled for 8 cents on the dollar. The same year, the client's Microsoft EA renewal was renegotiated to a 22% discount versus the initial proposal — delivering a documented $890K in direct savings in addition to the audit outcome.
A European bank covering Microsoft, SAP, and Salesforce under Shield Core entered the programme six months before back-to-back renewal windows. Redress mapped the full renewal calendar on onboarding and identified that all three vendors were scheduled within eight months of each other — a situation the client had not recognised. Advance preparation resulted in an 18% improvement on the Microsoft EA versus the initial proposal, a 14% reduction on the SAP SWMA renewal, and a product rationalisation exercise on Salesforce that reduced the licence footprint by 31%. Total documented savings in year one: $2.1M against a $228K subscription fee — a 9.2x ROI. The client upgraded to Shield Enterprise in month 14.
A large pharmaceutical company covering Oracle, Microsoft, IBM, SAP, and Workday under Shield Enterprise received an IBM audit notification 11 months into their subscription. IBM's initial claim was $1.8M in non-compliant software usage across sub-capacity and virtualisation environments. Because audit defence was included at no extra cost, Redress mobilised immediately. The final settlement was $190K — a 90% reduction on the original claim. The same engagement identified $640K in Microsoft Azure over-commitment that was restructured in the next billing cycle, and flagged an auto-renewal trap in a Workday amendment that had been in place for two years.
Want results like these for your organisation?
The scoping call is free. We assess your vendor estate, identify your highest-risk renewals, and tell you exactly what Shield would deliver for you — with estimates, not generalities.
NDA signed. Shield agreement executed. First quarter invoiced and paid before onboarding begins. No free trials. No pilot periods. We commit fully from day one.
We map every covered vendor contract, renewal date, current spend, and known risk. If there are surprises in your estate — auto-renewals, uncapped escalators, shelfware — we find them in week one.
Every renewal date for the next 12 to 24 months is mapped with preparation start dates. You will know the exact month Redress begins active preparation for each covered vendor renewal — months in advance.
Communications set up. Shared workspace live. First quarterly review date booked. You can now forward any contract, request any briefing, and receive any benchmarking memo with one message. Shield is active.
Vendor pricing moves, contract term changes, audit signals, and negotiation intelligence — delivered to 4,200+ procurement and technology leaders every two weeks.
Every tier includes pricing benchmarking on all covered vendor proposals, pre-call briefings before major vendor meetings, full contract and agreement review, negotiation strategy support, audit defence at no additional cost, and a managed renewal calendar. Core tier and above add quarterly executive reviews, expanded renewal calendar coverage, and annual deep-dives on priority vendors. See the tier comparison above for a full breakdown by tier.
Yes, without qualification. Audit defence for covered vendors is included in your subscription fee at every tier. If Oracle, Microsoft, IBM, SAP, or any other covered vendor sends an audit notification while you are a Shield subscriber, Redress responds immediately. No new statement of work. No additional budget approval. No extra fee. We designed Shield this way deliberately — audit defence is the single most commercially valuable inclusion in the programme.
Vendor Shield requires a 24-month minimum commitment. This is not negotiable. The programme is built on a deeply embedded advisory relationship — not a transactional engagement. After the initial 24-month term, the agreement auto-renews in 12-month periods with 90 days written notice to cancel. Billing is quarterly in advance, with the first quarter paid before onboarding begins. A 5% discount is available for clients who elect annual upfront payment.
Renewal Events are the major negotiation engagements — Oracle ELA certifications, Microsoft EA renewals, SAP S/4HANA migrations, complex cloud ELAs — that require hands-on execution rather than advisory support. These are priced separately on top of your subscription fee. The subscription covers strategy, monitoring, benchmarking, and ongoing advisory all year. The Renewal Event covers full execution when a major negotiation enters its active window. Shield Total clients receive one Renewal Event per year included in their subscription at no extra cost.
Yes. The most natural upgrade path is Starter to Core — typically triggered at the first or second quarterly review when the value is visible and additional vendors are entering their renewal window. Approximately 40 to 60 percent of Starter clients upgrade to Core within 18 months. Upgrades are structured as an amendment to the existing agreement with a new 24-month term from the upgrade date. There is no penalty for starting at Starter and upgrading — the only cost is the incremental subscription difference from the upgrade date.
Shield covers all major enterprise software vendors including Oracle, Microsoft, SAP, Salesforce, IBM, Broadcom/VMware, AWS, Google Cloud, ServiceNow, Workday, and Cisco. Coverage is agreed at signing and documented in your Shield agreement. If a vendor is not on this list but represents a material part of your spend, contact us — we have covered most enterprise software vendors across 500+ client engagements and 17,000+ benchmarked contracts.
A 30-minute call with a senior Redress advisor. We map your vendor estate, identify your highest-risk renewals, and give you a specific estimate of what Shield would save you — before you make any commitment.
Or contact us directly: +1 (239) 402-7397 · [email protected]