Why this assessment exists

Oracle support is one of the largest controllable cost lines in the enterprise software budget — and the hardest to benchmark or challenge without specialist help. Third-party support (Rimini Street, Spinnaker Support) typically cuts support cost 50%+ for stable estates, but viability depends on patch strategy, indemnification, re-instatement exposure, and specific product mix.

This assessment diagnoses whether support optimisation is realistically on the table for your estate — in five minutes — and surfaces the specific blockers before you commit to a path. Built on 80+ Oracle support optimisation engagements.

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Question 1 of 8

How well is your Oracle support spend benchmarked?

Peer-benchmark vs stable 22% of list, plus uplift factors and any unique clauses.

Question 2 of 8

Have you formally evaluated third-party Oracle support?

Rimini Street, Spinnaker Support, and similar providers typically cut Oracle support spend 50%+ for stable, post-mainstream estates.

Question 3 of 8

Is there shelfware in your current support base?

Licences on support that are not actually deployed in the estate, or were bought for projects that never went live.

Question 4 of 8

Has indemnification been reviewed for a potential third-party support move?

Third-party providers offer their own IP indemnification, but the quality and scope varies. Your legal team needs to compare it to Oracle's position.

Question 5 of 8

Have you modelled re-instatement fee exposure?

Oracle's re-instatement fees (back-support + penalty) can be 150% or more of the amount saved, so a 'drop and come back' strategy needs careful modelling.

Question 6 of 8

Are your patching and security needs mapped per product?

Third-party support covers security patches; Oracle-only needs (new CVE patches, quarterly updates, specific regulatory patches) may still require Oracle support on certain products.

Question 7 of 8

Is there a drop-group strategy for support?

Rather than drop all or none, many organisations identify stable, low-risk products to drop first (or move to third-party) while keeping Oracle support on active-use products.

Question 8 of 8

Do you have independent advisory support for the support decision?

Support optimisation is technically, legally, and commercially complex. Independent advice separates the vendor pitch from the actual economics for your estate.

0 of 8 answered

What happens next

When you click View your results, we'll ask for your name, work email, and company. We only accept corporate email addresses — no Gmail, Outlook.com, or other free providers — because this report is written for enterprise buyers and we use the domain to tailor the recommendations. Your email is never sold, shared, or used for anything other than delivering your report and (if you opt in) related Oracle research.

Once you submit, you'll be redirected to a personalised report showing your overall score, risk band, the specific findings for each question where you scored 2 or higher, and the three most important actions to take before you sit down with Oracle.

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