Microsoft Negotiations

Tactics to Secure Azure Pricing Discounts and Credits in Your EA

Tactics to Secure Azure Pricing Discounts

Tactics to Secure Azure Pricing Discounts

Introduction: Why Azure Discounts and Credits Matter

Enterprise Azure spending is rising rapidly, and Microsoft aggressively pushes customers to commit to multi-year cloud deals. Without vigilance, costs can creep in through standard pay-as-you-go rates and undiscounted services.

Many available Azure discounts are hidden levers โ€“ they wonโ€™t be offered upfront by Microsoft, so you have to proactively ask for them. Securing these discounts and credits during your Enterprise Agreement (EA) negotiation is crucial for cloud cost optimization.

A well-negotiated Azure EA can unlock lower rates, free credit allocations, and flexible terms that protect your budget. Read our CIO guide to Negotiating Microsoft Azure Enterprise Agreements.

In short, every dollar saved on Azure is a dollar that can be reinvested elsewhere, so it pays to know all the tactics to drive down your effective Azure costs.

Azure Free Credits as Negotiation Incentives

One of the most powerful concessions to request in an EA negotiation is free Azure usage credits. These are essentially Azure monetary commitment credits that reduce your bill by a certain amount.

In enterprise deals, itโ€™s not uncommon to negotiate anywhere from $50K to $500K+ in free Azure credits as a signing incentive, depending on the size of your cloud commitment. Microsoft wonโ€™t volunteer these creditsโ€”you must explicitly ask for them as part of the deal.

How to use this to your advantage? Tie credit requests to specific initiatives Microsoft wants to win.

For example, if you plan to migrate a major workload to Azure or launch a new AI project, ask Microsoft to sponsor it with a chunk of free credits.

We often see this in practice: One company negotiated $100K in Azure credits tied to their SAP migration project. Microsoft agreed because the project ensured long-term Azure consumption.

These credits usually have an expiration (often 6-12 months), so plan to use them promptly on the targeted workloads. The key is to frame it as a win-win: the credits jump-start your Azure usage (helping you migrate or experiment faster) while giving Microsoft confidence youโ€™ll bring that workload onto Azure.

Always get the credit amount and terms written into your EA or contract amendments. Free credits directly reduce your cloud spend, but you only get them if you ask during negotiation.

Leveraging Azure Dev/Test Pricing Models

Another often overlooked way to trim costs is by utilizing Azure Dev/Test pricing for non-production workloads. Azure offers special dev/test subscriptions for enterprises with Visual Studio (now Azure DevOps) licenses.

These subscriptions provide deeply discounted rates for development and testing environments โ€“ for instance, Windows Server VM rates without the usual Microsoft licensing surcharge, and discounted pricing on various Azure services.

This can translate to savings of 30-50% on those resources, which in an overall cloud portfolio might offset 10โ€“20% of total Azure costs if a lot of your environment is non-production.

During your EA negotiation, make sure to include and expand rights for Azure dev/test offers. Ensure that all eligible non-prod workloads can run under these discounted dev/test subscriptions.

You might negotiate for additional Visual Studio licenses or enterprise dev/test allowances so that every developer and QA environment can benefit from the lower rates. Clarify with Microsoft which environments qualify as โ€œnon-productionโ€ โ€“ be slightly aggressive in classifying workloads as dev/test where possible, so you maximize the portion of spend getting the discount.

This tactic doesnโ€™t require Microsoft to change list prices; it simply means youโ€™re taking full advantage of an existing program. However, raising it in negotiation signals that you know how to optimize costs. Microsoft may then be more willing to cooperate (for example, helping convert standard subscriptions to dev/test subscriptions).

Ultimately, leveraging dev/test pricing across your enterprise can significantly reduce your Azure bill without compromising production uptime. Itโ€™s a no-brainer negotiation point: use Azureโ€™s own programs (dev/test and also Azure Hybrid Benefit for on-prem licenses) to slash your cloud costs before any custom discounts even come into play.

For more commercial insights, Negotiating Azure Consumption Commitments: Get the Best Deal on Cloud Spend.

Reserved Instances and Savings Plans โ€” Negotiation Angles

Azure Reserved Instances (RIs) and Savings Plans already offer substantial built-in discounts (ranging from ~20% up to 60%+ versus pay-as-you-go, depending on term and resource).

Microsoftโ€™s pricing fixes these standard discounts, but there are still negotiation angles to squeeze more value and flexibility from RIs and Savings Plans in your EA.

1. Retroactive RI Application:

One tactic is negotiating the right to apply RIs retroactively. For example, if you ramp up usage in the first few months of the EA and then purchase reserved instances, ask Microsoft to credit those RI rates back to the start of your term for those resources.

Essentially, Microsoft would true-up as if you had the reservations earlier, refunding the difference. This isnโ€™t standard policy, but for a large enterprise commitment, the seller may agree as a goodwill gesture โ€“ especially if youโ€™re consolidating from another cloud. It can recover tens or hundreds of thousands that would otherwise be spent at full price in the early phase of your contract.

2. Flexibility on Exchanges/Cancellations:

Microsoftโ€™s official rules on RIs allow some exchanges or cancellations (traditionally exchanges for unused RIs and cancellations with a ~12% fee up to certain limits).

However, these policies have been tightening (as of 2024, new Azure RIs can no longer be freely exchanged, only canceled with a penalty). In your negotiation, push for custom flexibility beyond the standard terms.

For instance, seek the right to cancel or reassign a certain percentage of your reserved instance capacity without penalty if your needs change. Alternatively, negotiate a one-time โ€œget out of jailโ€ card โ€“ e.g., Microsoft will let you convert unused RIs into Azure Savings Plans or different RIs if a project is canceled.

Getting this in writing provides insurance so that your reserved capacity investment doesnโ€™t become a waste if your architecture shifts. This is especially important for long-term commitments (3-5 years) where business needs may evolve.

3. Reserved Capacity for Big Workloads:

When you have a large, predictable workload (say a big data cluster or a VDI farm) that you plan to run on Azure, leverage its scale in negotiations. Microsoft might offer special treatment for large reserved capacity purchases as part of the deal.

For example, if youโ€™re committing to, say, 100 high-end VMs for 3 years for a production system, ask for an additional discount or extra support for that reservation. Sometimes, Microsoft can approve an extra few percentage points off for a particularly sizable reservation (or throw in service credits) to secure that win against competitors.

At minimum, ensure your enterprise Azure incentives include priority capacity guarantees for those critical workloads (Azure already guarantees capacity with RIs, but you can ask for written assurances or capacity planning support for comfort).

In summary, while you canโ€™t change the published RI and Savings Plan percentages, you can negotiate how and when theyโ€™re applied. By securing concessions on retroactivity and flexibility, you protect yourself from common pitfalls like over-provisioning or price drops.

Microsoft sales teams prefer you commit to RIs/Savings Plans because it locks you in โ€“ use that as leverage to get better terms (e.g,. โ€œWeโ€™ll agree to purchase $X in RIs if you allow Y flexibilityโ€).

Coupled with the Azure Hybrid Benefit for eligible Windows/SQL servers (a built-in hybrid cloud discount to use existing licenses), these tactics ensure you maximize savings on committed usage without getting trapped by inflexible terms.

How to gain leverage, Azure vs AWS: Using Cloud Pricing Comparisons to Strengthen Your Microsoft Negotiation.

Microsoft Sponsorship & Migration Programs (AMP, ECIF, etc.)

Microsoft has several programs to incentivize moving more workloads into Azure โ€“ but they often fly under the radar in negotiations.

Be sure to enroll in Azure sponsorship and migration incentive programs and get those benefits written into your EA.

Two key examples:

  • Azure Migration Program (AMP): Microsoftโ€™s Azure Migration and Modernization Program (sometimes branded as Azure Accelerate) offers various incentives for customers migrating on-premises or competitor workloads into Azure. This typically includes free Azure credits earmarked for migration, access to engineering resources (like Azure FastTrack or architects to assist with the move), and possibly funding for partner consulting services. During negotiation, explicitly ask, โ€œWhat Azure Migration Program benefits can we receive for Project X?โ€ For substantial moves, Microsoft might fund a percentage of your migration costs or provide a lump sum of credits (often these funds are equivalent to ~2-4% of your committed Azure spend, usable within the first year). Getting, say, a $200K migration credit or services package not only saves you money but accelerates your cloud adoption โ€“ a win for both sides.
  • Enterprise Investment Funds (ECIF/CIF): Microsoft also allocates Enterprise Customer Investment Funds for strategic projects. These are essentially subsidies Microsoft provides (often through partners) to drive Azure consumption. For example, if youโ€™re embarking on a new analytics platform in Azure, Microsoft could provide a services funding package to offset consulting or deployment costs. Always request these incentive funds for new workloads as part of the EA deal. Even if itโ€™s not branded as โ€œECIFโ€ in the contract, the result could be an added statement of work where Microsoft foots the bill for some migration or POC (proof-of-concept) help. Make sure any such offers last long enough (12+ months) so you can actually use them โ€“ some funds expire quickly if not used.
  • Azure Sponsorships: In some cases, Microsoft may offer an Azure Sponsorship โ€“ a special Azure subscription with free credits applied. This is often used for limited-time projects, trials, or non-profit organizations, but enterprises can also obtain them for pilot programs. If youโ€™re testing a new Azure service (for example, Azure OpenAI or an IoT rollout) and are undecided, ask your rep if Microsoft can set you up with a sponsorship subscription to cover the initial usage. Itโ€™s effectively free Azure for a short period, which can be valued at tens of thousands of dollars. During an EA negotiation, it is the perfect time to request this as a sweetener.

The bottom line is, Microsoft does have pots of money and credits to encourage cloud adoption โ€“ but these Azure cloud incentives wonโ€™t be handed over unless you push for them.

Bring up specific projects and insist that your EA include written commitments for any applicable programs (migration credits, sponsorships, funds, FastTrack assistance, training credits, etc.).

This ensures you capture all possible value-adds, reducing your out-of-pocket costs when executing your cloud roadmap.

Negotiating Service-Specific Discounts

Not all Azure spending is created equal. If a significant portion of your Azure costs comes from one or two services (for example, a large fleet of SQL Database instances, an Azure Synapse analytics warehouse, or SAP on Azure VMs), use that concentration as a negotiation lever.

Microsoft has the latitude to grant service-specific discounts on top of your general Azure discount, especially if they know your alternative is a competitor or not adopting that service at all.

Approach this by identifying your top 1-3 spend areas in Azure. During negotiations, discuss each one explicitly: โ€œWe plan to spend heavily on Azure [Service X]. To make that feasible, we need better than standard pricing on it.โ€

Microsoft might respond with something like a custom discount rate or rebate for that service. For instance, an enterprise with a massive analytics workload could negotiate an additional 20% off Azure Synapse usage for a multi-year commitment, on top of whatever baseline consumption discount the EA provides.

Another example: securing extra discounts on high-end Azure SQL Database or Cosmos DB throughput if those are crucial to your app. Microsoft will consider it if the workload is large and at risk of moving to a rival platform (e.g., AWS Redshift, Snowflake, etc.).

When negotiating service-specific deals, come prepared with relevant data and a competitive context. If you can show that โ€œService X is a huge chunk of our spend, and without a better rate we might run it elsewhere,โ€ that creates leverage.

Also, align the ask with a multi-year vision: Microsoft loves hearing that you plan to grow a particular Azure service usage year over year. In return, they should love to make it financially attractive for you to do so.

Make sure any service-specific discount is documented as an addendum or in the pricing exhibit of your EA (e.g., โ€œAzure Service Y Discount: An additional 15% off all usage of Service Y above $ N/ N/monthโ€).

These targeted breaks can dramatically lower costs for your most expensive workloads. And importantly, by singling them out in negotiations, you avoid a scenario where you get a decent overall discount but still overpay for the one service that drives your cloud bill. Tailor your negotiation to where you spend the most.

Annual Review & Price Adjustment Clauses

A three-year Azure commitment can be a long time in cloud terms โ€“ services evolve, prices change, and your usage patterns may shift. Thatโ€™s why itโ€™s wise to build in annual review and price adjustment clauses into your EA.

You want to avoid being locked into yesterdayโ€™s pricing or VM models mid-term, especially as Azure introduces more efficient options.

Start by negotiating an annual pricing review with Microsoft. This means each year of the EA term, you and Microsoft will meet to evaluate your Azure pricing structure.

In these reviews, you can adjust things like your committed spend levels (if you overestimated, push to ratchet it down for subsequent years; if you underestimated, you might raise it in exchange for a better discount).

More critically, include a clause that if Microsoft reduces Azure list prices or releases a generally cheaper service tier, you get the benefit automatically.

For example, if Microsoft cuts the price of a certain VM family by 10% in year 2, you shouldnโ€™t still be stuck paying the old, higher rateโ€”your EA should stipulate that new, lower prices pass through to you (while still applying your discount percentage).

Similarly, if a new VM series or managed service comes out that is more cost-effective, you should be allowed to shift your workloads to it without penalty or loss of discount.

Another angle is protecting against price hikes or currency adjustments. While Azure prices often trend down, there have been instances of price increases or exchange rate impacts.

Negotiate a price cap so that your rates for key services wonโ€™t rise above what they were at signing. Some enterprises manage this by stating the discount will deepen to offset any Microsoft-driven price increase. For example, if list prices go up 5%, your discount percentage increases accordingly to nullify the effect on your bill.

Also, ensure youโ€™re not stuck with obsolete technology because of your commitment. Have language that you can reallocate spending to newer services.

For instance, if you committed a chunk to, say, D-series VMs but later want to use newer E-series, it should still count toward your commitment and discounts interchangeably. Microsoftโ€™s cloud is constantly innovating; your contract should be flexible enough to let you take advantage of improvements.

By securing these review and adjustment clauses, you create an escape hatch from cloud sticker shock. You wonโ€™t be caught overpaying in year 3 for a service that became 30% cheaper in year 2, and you wonโ€™t be penalized for adopting cost-saving innovations.

Microsoft might not offer this upfront, but a determined customer can often get at least a commitment to โ€œmeet and discuss pricing annuallyโ€ and, in some cases, explicit rate protections. Itโ€™s about future-proofing your deal: locking in discounts without locking in outdated prices.

Governance Tools and Cost Management Incentives

Securing good pricing is only half the battle โ€“ keeping your Azure costs optimized over time requires governance. Microsoft has some built-in tools and programs to help with this, and you should leverage them as negotiation points as well.

Showing Microsoft that you intend to actively manage and optimize your Azure usage can even strengthen your case for discounts (as strange as it sounds, Microsoft knows an optimized customer is more likely to stay long-term).

Firstly, ensure you make full use of Azure Cost Management and Azure Advisor (which are free). Azure Cost Management (formerly Cloudyn) is included for Azure users and provides visibility into spend, budgets, and optimization recommendations.

In negotiations, ask Microsoft to provide additional cost governance support. This could be in the form of training for your FinOps or IT team on using Azureโ€™s cost tools effectively, or even periodic consultations with Microsoftโ€™s cloud economics teams.

Microsoft may have programs to assist large customers with cost reviews (for example, quarterly optimization workshops).

Try to get a commitment that Microsoft will participate in joint cost optimization sessions โ€“ it holds them accountable to help you find savings, not just consume more.

If you feel Azureโ€™s native tools arenโ€™t enough, you might negotiate for credits or funding toward third-party cloud cost management solutions or additional Azure services that enhance governance.

For instance, some enterprises ask Microsoft to cover the cost (or give credits) for using Azure Monitor, Security Center, or other management services that can indirectly reduce waste.

Another example: negotiate for free or discounted Azure support upgrades related to cost governance โ€“ Microsoft offered incentives such as a free period of Azure Standard support for new customers.

You could extend that: ask for a dedicated FinOps support contact or an extended support plan included in your EA, ensuring you have experts to call when you need cost guidance.

Why push on these governance items? It signals to both Microsoft and your internal stakeholders (like Finance) that your company is serious about controlling cloud spend, not just throwing money at Azure.

Microsoft wants big spenders, but they also promise to help optimize costs (as Satya Nadella has publicly stated, โ€œwe will help customers optimize to build loyaltyโ€). Make them stand by that promise. When Finance sees clauses about cost management assistance or tools, theyโ€™ll be more comfortable that youโ€™re not signing a blank check.

And practically, having these resources will help you continuously tune usage โ€“ catching idle resources, rightsizing VMs, leveraging the latest Azure hybrid cloud pricing discounts (like the Hybrid Benefit), and ensuring your Azure environment is efficient.

Governance incentives might include things like: free training vouchers for your Cloud Center of Excellence, some funded days of a Microsoft architect to clean up workloads, or even additional Azure credits if you achieve certain optimization targets.

Be creative here โ€“ the goal is to get Microsoft to invest in your success after the ink is dry, not just before.

Checklist: Must-Use Tactics for Azure Discounts

  • Negotiate free Azure credits tied to key projects (e.g., migration, AI pilots) to offset initial costs.
  • Leverage dev/test subscriptions for all non-production workloads to get discounted Azure rates.
  • Ask for RI/Savings Plan flexibility โ€“ retroactive price adjustments and cancellation/exchange options beyond standard policy.
  • Enroll in Azure sponsorship/migration programs (AMP, Azure Accelerate, ECIF) to secure funding and expert help for new cloud workloads.
  • Push for service-specific discounts on high-cost Azure services where your spend is concentrated (e.g. databases, analytics).
  • Secure annual review & price protections โ€“ ensure yearly repricing discussions and clauses to adjust if Azure rates change.

(Keep this checklist handy during negotiations to cover all major cost-saving levers.)

Scenario Example: Using Credits to Offset Costs

To illustrate the impact of these tactics, consider a real-world scenario: An enterprise negotiated $150,000 in one-time Azure credits as part of their EA.

They applied these credits to cover their Azure dev/test environment costs for the first year. Because those non-prod workloads would have cost about $150K out-of-pocket, the credits effectively avoided that spend entirely.

If the companyโ€™s annual Azure bill were $2 million, the $150K in free credits equates to roughly 7.5% of annual savings. In practice, it meant their finance team could report an 8% lower Azure expense than it otherwise would have been.

This gave the IT team breathing room to reinvest those savings into optimizing production workloads and ensured the migration project (for which the credits were granted) didnโ€™t blow the budget.

The example shows how negotiating Azure credits isnโ€™t just a nice-to-have perk โ€“ it directly reduces your net spend and softens the financial impact of cloud adoption in the critical early phases.

FAQ: Azure Discounts & Credits

Q1: Can Microsoft give free Azure credits in an EA?
A1: Yes โ€“ Microsoft can provide free Azure credit funds, but you must proactively request them as theyโ€™re not offered by default.

Q2: Are Azure reserved instance discounts negotiable?
A2: The percentage savings on RIs are fixed by Azure, but you can negotiate how theyโ€™re used (e.g. retroactive coverage or flexible cancellation terms).

Q3: What programs give extra Azure incentives?
A3: Programs like the Azure Migration Program (AMP) and Enterprise Customer Investment Funds (ECIF) offer credits/funding. Also look at Azure sponsorship offers for specific projects.

Q4: Can I negotiate service-specific Azure discounts?
A4: Yes, absolutely. If you have large workloads (e.g. SAP on Azure, Synapse analytics), you can seek custom pricing or extra discounts for those services.

Q5: How do I avoid paying old Azure prices mid-term?
A5: Include clauses for annual price reviews and โ€œrate cardโ€ adjustments in your EA. This ensures you get any Azure price reductions or new cheaper services automatically during your term.

Q6: What if my Azure usage changes drastically during the EA?
A6: Negotiate mid-term flexibility. For example, the option to reduce your committed spend at anniversary if you overestimated, or to reallocate unused spend to other Azure services, so youโ€™re not stuck overpaying for unused capacity.

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  • Fredrik Filipsson

    Fredrik Filipsson is the co-founder of Redress Compliance, a leading independent advisory firm specializing in Oracle, Microsoft, SAP, IBM, and Salesforce licensing. With over 20 years of experience in software licensing and contract negotiations, Fredrik has helped hundreds of organizationsโ€”including numerous Fortune 500 companiesโ€”optimize costs, avoid compliance risks, and secure favorable terms with major software vendors. Fredrik built his expertise over two decades working directly for IBM, SAP, and Oracle, where he gained in-depth knowledge of their licensing programs and sales practices. For the past 11 years, he has worked as a consultant, advising global enterprises on complex licensing challenges and large-scale contract negotiations.

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