Case Study · Microsoft EA Negotiation

Swedish Automotive Supplier
Microsoft EA Cuts Costs 25% and Secures Hybrid Cloud Agility

📘 This guide is part of our Microsoft Licensing Knowledge Hub — your comprehensive resource for Microsoft licensing, compliance, and cost optimization.

A Stockholm-based automotive components manufacturer with 4,500 employees across Sweden, Germany, and the U.S. was facing an EA renewal with pressure to move to all-E5 and expand Azure prematurely. Redress Compliance conducted a 360-degree licence audit, right-sized E5 to E3, unlocked Azure Hybrid Benefit savings, eliminated shelfware, and negotiated hybrid-friendly terms — reducing the 3-year EA from $8M to $6M, a 25% cost reduction that preserved the company’s ability to modernise at its own pace.

Automotive / Manufacturing Microsoft EA $2M Savings 6 min read
$2M
Total 3-Year Savings on EA Renewal
25%
Cost Reduction ($8M → $6M)
250
E5 Licences Downgraded to E3
4,500
Employees Across 3 Countries

Background

A Stockholm-based automotive components manufacturer with 4,500 employees and approximately $1.2 billion in annual revenue, supplying major carmakers, engaged Redress Compliance to optimise its Microsoft Enterprise Agreement. The company operates across Sweden, Germany, and the United States.

The IT landscape was a blend of legacy on-premises systems and growing cloud usage: Microsoft 365 company-wide (mostly E3, with ~500 E5 licences for engineering, IT, and management), on-premises Windows Server and SQL Server running critical ERP and factory systems, and Azure for R&D projects including simulations and IoT data from production lines. The EA was due to renew mid-2025, and the company’s goals were clear: reduce costs, avoid being pressured into all-cloud or all-E5 licensing, and negotiate terms that supported modernisation at their own pace.

Read: Microsoft EA Renewals with Licensing Experts

Challenges

📈

Unnecessary E5 Upsells

Microsoft was pushing to move more users to E5, citing security and compliance benefits. But the company had dedicated CAD/design systems and existing security tools that overlapped with E5 features. Of 500 E5 licences, roughly half were not utilising E5-only features. ~100 E5 licences were allocated for a completed project and never adjusted. Paying for full E5 across the board was overkill.

📦

Shelfware & Surplus Licences

A previous bundle included enterprise-wide Project Online and Power BI Pro, but only the PMO team and a few analysts actually used them. ~300 unassigned or redundant M365 E3 licences existed from past hiring fluctuations and a recent divestiture. These were pure waste inflating the EA cost.

☁️

Hybrid Cloud Complexity

Manufacturing sites had latency and regulatory requirements to keep systems on-premises. Microsoft’s push for a larger Azure commitment did not align with the company’s cautious timeline. Existing Windows Server licences with Software Assurance were not being fully applied via Azure Hybrid Benefit — effectively paying twice for some Azure VMs.

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Need for Flexibility

Seasonal production fluctuations affected temporary staff counts. The company wanted the ability to adjust licence counts if a division downsized or a project ended. The standard EA offered no mechanism to scale down mid-term, and Microsoft’s approach favoured cloud services at the expense of on-premises investments.

How Redress Compliance Helped

1

360-Degree Licence & Usage Audit

Redress conducted a comprehensive audit spanning both cloud and on-premises Microsoft assets. M365 analytics revealed that of 500 E5 licences, only ~250 were utilising E5-specific features (Advanced Compliance, Power BI Pro, Defender suite). The remaining 250 could downgrade to E3 with no productivity loss. ~100 of those E5s were left over from a completed project. Additionally, ~300 surplus E3 licences were identified (unassigned or from a recent divestiture). On the on-premises side, Redress catalogued all Windows Server and SQL Server licences with Software Assurance and discovered the company was under-utilising Azure Hybrid Benefit — Azure VMs were running Windows without applying eligible on-prem licences, resulting in double-payment. Azure consumption was on track but any major expansion was 1–2 years away per the IT roadmap.

2

Tailored Hybrid Licence Optimisation

Redress designed an optimised licensing plan balancing on-prem and cloud. 250 E5 users moved to E3 with targeted standalone add-ons (e.g., Power BI Pro for specific analysts only). 300 surplus E3 licences eliminated. Project Online reduced from broad allocation to PMO-only (~15 licences). Power BI Pro reduced from blanket assignment to ~30 active power users. For on-premises, 20 Windows Server Datacenter licences were matched to Azure VMs via Hybrid Benefit — a significant Azure cost avoidance previously missed. Redress also proposed converting certain M365 licences to an EA Subscription (EAS) model, enabling potential true-down at renewal for maximum flexibility.

3

Negotiation — Discounts & Hybrid Protections

Redress leveraged the client’s future Azure expansion potential as a negotiation asset. Microsoft agreed to a 25% overall cost reduction: additional discounting on M365 E3 (maintaining seat revenue while shifting from E5), promotional discounts on retained E5 licences (originally reserved for new upsells — Redress argued they should reward existing adoption), and the ability to re-purpose under-used on-prem licence value toward Azure credits. Azure Hybrid Benefit usage was explicitly documented in the contract. A price lock was secured for future Azure growth. The EA included an option to convert to EAS at the next anniversary — a built-in downgrade option for additional flexibility. Microsoft’s push for premature Azure expansion was deflected with a clause allowing growth on the client’s timeline.

4

Long-Term Hybrid Cloud Roadmap

Redress aligned the EA with the company’s hybrid cloud strategy. Year 2–3 provisions allow leveraging EA pricing or negotiating a side agreement if production systems migrate to Azure. Azure commitment decisions would be data-driven (based on actual IoT project usage), not vendor-pressured. A quarterly licence governance process was established: a small “licence optimisation” task force in IT, trained by Redress, now reviews M365 and server usage to prevent creep. The roadmap ensures the company maximises existing on-premises investments (fully use Windows Server rights in Azure before buying new capacity) while preserving the option to accelerate cloud adoption when business-ready.

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Outcome and Impact

DimensionBefore (Microsoft’s Initial Position)After (Negotiated with Redress)
3-year total cost~$8M~$6M — $2M saved (25% reduction)
E5 licences500 (Microsoft pushing more)250 retained for users with genuine need; 250 moved to E3
Surplus E3 licences~300 unassigned/redundantEliminated at renewal
Project Online / Power BI ProBroadly assigned enterprise-wideProject Online: PMO only (~15). Power BI Pro: ~30 power users.
Azure Hybrid BenefitUnder-utilised; paying twice for some VMs20 Windows Server Datacenter licences applied; double-payment eliminated
Azure commitmentMicrosoft pushing premature expansionModest commitment + price lock for future growth on client’s timeline
FlexibilityStatic EA, no downgrade optionsEAS conversion option at anniversary; built-in downgrade path
Licence governanceReactive; no ongoing managementQuarterly review task force; trained by Redress
Financial

$2M Savings Reinvested in R&D

The 25% cost reduction freed $2M over three years. For an automotive manufacturer competing on engineering innovation, these savings were redirected to R&D programmes and factory modernisation — investments with direct revenue impact, not enterprise software overspend.

Operational

Hybrid Cloud on Their Terms

The EA now supports the company’s actual hybrid reality: on-premises systems where latency and regulation require it, Azure where it adds value, and the freedom to shift the balance over time without contractual penalties. Azure Hybrid Benefit is fully activated. Every licence has a purpose and an owner.

Strategic

Modernisation Without Lock-In

The company controls its cloud migration timeline. Provisions for future Azure growth, EAS conversion options, and quarterly governance ensure the EA adapts to business needs rather than dictating them. Microsoft is a partner, not a constraint. The next renewal will be negotiated from data, not default.

Client Quote

“Redress Compliance understood our hybrid reality from day one. They didn’t push us toward all-cloud or all-on-premises — they built a licensing strategy that matches how we actually operate. The 25% savings were significant, but what we value most is the flexibility: we can now modernise our factory systems at our own pace, apply our existing investments to Azure properly, and we’re not locked into products we don’t use. For the first time, our Microsoft agreement feels like it works for us, not the other way around.”

— CIO, Swedish Automotive Components Manufacturer

Key Takeaways for CIOs

1

Audit Both Cloud and On-Premises Assets

Most EA audits focus only on M365 cloud licences. But for hybrid organisations, on-premises Windows Server and SQL Server licences with Software Assurance represent significant value that is often under-utilised. Ensure Azure Hybrid Benefit is fully activated for all eligible VMs. Redress found this automotive firm was effectively paying double for some Azure workloads — a common issue in hybrid environments.

2

Right-Size E5 Based on Feature Utilisation

E5 is only justified when users actively consume E5-specific features: advanced security (Defender), compliance (eDiscovery, Audit Premium), Power BI Pro, or Phone System. If your organisation has dedicated security tools, CAD systems, or specialised analytics, many E5 features overlap and go unused. Moving 250 users from E5 to E3 with targeted standalone add-ons delivered the same functionality at significantly lower cost. See M365 E3 vs E5 vs F3 Guide.

3

Resist Premature Cloud Commitments

Microsoft sales teams incentivise larger Azure commitments. But if your IT roadmap shows major cloud migration 1–2 years away, committing now wastes money on unused capacity. Negotiate modest Azure commitments with price locks for future expansion and pay-as-you-go for current overages. Let business needs drive cloud timing, not vendor pressure.

4

Clean Up Post-Project and Post-Divestiture Licences

Completed projects and divestitures leave behind allocated licences that are never reclaimed. This firm had 100 E5 licences from a finished project and 300 surplus E3 licences from a divestiture. These represent pure waste. Before every renewal, audit for orphaned licences tied to completed initiatives, departed staff, or divested business units.

5

Build Flexibility into the EA Structure

Consider EA Subscription (EAS) for licence categories where flexibility matters more than ownership. EAS allows potential true-down at renewal, which is valuable for manufacturers with production fluctuations, M&A activity, or evolving cloud strategies. Negotiate the option to convert EA to EAS at the next anniversary — a built-in escape valve if your needs change. See Microsoft Negotiation Guide.

Frequently Asked Questions

What is Azure Hybrid Benefit and how does it save money?+
Azure Hybrid Benefit allows you to use existing on-premises Windows Server or SQL Server licences with active Software Assurance to cover Azure VMs at no additional licence cost. Without it, you pay both for on-premises licences and Azure compute licensing — effectively double-paying. For this client, matching 20 Windows Server Datacenter licences to Azure VMs eliminated significant duplicate charges. Many hybrid organisations under-utilise this benefit simply because it is not configured correctly. Audit your on-prem SA entitlements against Azure VM deployments before every EA renewal.
Should manufacturers accept Microsoft’s push for enterprise-wide E5?+
Rarely. Manufacturing companies typically have specialised security tools, dedicated CAD/PLM systems, and industry-specific analytics that overlap with E5 features. E5 adds ~$21/user/month over E3. For a 4,500-person company, putting everyone on E5 wastes $1M+/year on features that duplicate existing investments. Right-size instead: E5 for users who genuinely need advanced compliance, security, or analytics; E3 with targeted add-ons for everyone else.
What is EA Subscription (EAS) and when should I consider it?+
EA Subscription (EAS) is Microsoft’s subscription-based EA variant. Unlike a traditional EA where you own licences at end of term, EAS licences expire when the subscription ends. The trade-off: EAS may allow more flexibility to adjust licence counts at renewal. Consider EAS for licence categories where your needs may change significantly (restructuring, M&A, evolving cloud strategy). For stable, long-term needs, traditional EA with perpetual ownership may be more cost-effective. Negotiate the option to convert specific licence pools to EAS at anniversary — this gives you a future flexibility escape valve without committing today.
How should hybrid organisations approach Azure commitments?+
Commit only to what you will consume in the next 12 months based on actual workload data. Negotiate a price lock for future expansion (so you get today’s rates when you do expand) and pay-as-you-go for overages. Avoid committing to large Azure reservations for workloads planned 1–2 years away — plans change, and unused Azure commitments are difficult to reclaim. Maximise Azure Hybrid Benefit first (apply existing on-prem licences) before purchasing new Azure-only capacity.
How do I prevent licence waste from accumulating between renewals?+
Establish a quarterly licence governance process: a small task force that reviews M365 usage reports, checks for orphaned licences from departed employees or completed projects, verifies Azure Hybrid Benefit is applied, and flags E5 licences with no E5-feature utilisation. Integrate licence reclamation with HR offboarding processes. This ongoing hygiene prevents the gradual accumulation of shelfware that inflates EA costs and weakens your negotiation position at renewal.
FF

Fredrik Filipsson

Co-Founder, Redress Compliance

Former Oracle, SAP, and IBM — now helping enterprises worldwide negotiate better software deals. 20+ years in enterprise licensing, 500+ clients served.

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