How important is the ability to customise SAP to your specific business processes?
RISE with SAP (especially public cloud) limits custom code. Private cloud allows more flexibility but at higher cost.
Critical. We rely heavily on custom transactions and reports
Our competitive advantage depends on SAP customisations
Important but we could adapt some processes
Willing to re-engineer some workflows if the business case is strong
Moderate. We mostly use standard SAP functionality
Custom code exists but is not business-critical
Low. We prefer standard best practices
Happy to adopt SAP standard processes
Question 3 of 8
💰
What is your preference for IT infrastructure management?
RISE shifts infrastructure responsibility to SAP. On-premise keeps you in control but requires internal resources and capex.
We want SAP to manage everything (infrastructure, patching, upgrades)
Reduce internal IT burden, shift to opex
We are open to managed services but want some control
Hybrid approach with SAP managing infrastructure
We prefer to manage our own infrastructure
Strong internal IT team, existing data centre investments
We must maintain full control (regulatory or security requirements)
Data sovereignty, compliance, or industry regulations require it
Question 4 of 8
📅
When does your current SAP maintenance or contract expire?
Contract timing significantly impacts your negotiation leverage. SAP pushes RISE hardest during renewals.
Within 12 months
Urgent decision needed
12 to 24 months
Good planning window
24 to 36 months
Ample time for proper evaluation
More than 36 months
No urgency, can evaluate thoroughly
Question 5 of 8
📈
What is your organisation's appetite for capital expenditure vs operational expenditure?
On-premise typically involves capex (upfront licence + hardware). RISE converts everything to a predictable opex subscription.
Strongly prefer opex / subscription model
Predictable monthly costs, no large upfront investments
Prefer opex but capex is possible for the right investment
No strong preference either way
Decision should be based on total cost, not payment model
We have existing capex investments we want to maximise
Hardware, data centres, perpetual licences already purchased
Question 6 of 8
👥
How many SAP users does your organisation have?
User count affects FUE calculations and volume discount tiers. Larger organisations often have more leverage in RISE negotiations but also face higher migration complexity.
Under 500 users
Small to mid-size SAP footprint
500 to 2,000 users
Mid-market SAP deployment
2,000 to 10,000 users
Large enterprise
More than 10,000 users
Global enterprise, complex multi-country deployment
Question 7 of 8
🎯
What are your primary business drivers for considering a change?
Understanding your motivation helps determine which path delivers the most value.
Innovation and access to latest SAP capabilities (AI, analytics)
Business transformation and process standardisation
Using migration as catalyst for broader change
Question 8 of 8
🔒
How concerned are you about vendor lock-in with SAP?
RISE with SAP is a 3-5 year commitment bundling infrastructure, database, and application under SAP. On-premise gives you more flexibility to choose infrastructure and database partners.
Very concerned. We want maximum flexibility and exit options
Want to maintain optionality across vendors
Somewhat concerned. We want contractual protections
Willing to commit if terms include exit provisions
Not very concerned. SAP is our long-term ERP partner
Committed to SAP ecosystem regardless
Not concerned at all. Simplicity of one vendor is an advantage
Single throat to choke, one contract, one partner
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