SAP Negotiations

SAP Discount and Pricing Benchmarks Guide

SAP Discount & Pricing Benchmarks

SAP Discount & Pricing Benchmarks Guide

Enterprises negotiating SAP licenses and cloud subscriptions often overpay due to a lack of transparency in pricing.

This guide provides benchmark discount ranges and pricing insights for SAP licensing, ranging from traditional user licenses (Professional, Limited, Self-Service) to modern cloud bundles, such as RISE with SAP and GROW with SAP.

By understanding typical list prices versus negotiated outcomes, IT and finance teams can gauge if their SAP deal is competitive and leverage benchmark data to negotiate better discounts.

Why Benchmark SAP Pricing and Discounts

SAPโ€™s published list prices are rarely what large customers pay. Nearly every enterprise deal involves a negotiated discount off those sticker prices.

For example, SAP might quote a $5M list price for software, but a 40% discount would drop it to $3M โ€“ saving $2M upfront and lowering ongoing support fees (since maintenance is typically ~22% of the discounted price).

Without knowing industry benchmarks, organizations risk accepting a subpar deal. High-overpay scenarios happen when buyers lack visibility into what peer companies are paying.

By benchmarking discounts (comparing your deal to similar contracts in the market), you ensure your negotiated price aligns with the typical โ€œstreet priceโ€ for SAP.

In short, benchmarking SAP pricing is essential to verify youโ€™re not paying well above the market rate for licenses or subscriptions.

Key point: Treat SAPโ€™s list price as a starting point for negotiations. Savvy CIOs and CFOs come armed with benchmark data showing what discounts (e.g. 30%, 50%, 70%) other enterprises achieved.

This transparency forces SAPโ€™s hand to offer a more competitive rate or justify why your deal should differ.

SAP License Types and List Price Differences

SAP software licensing is available in tiers of user access, each with its corresponding price point. Understanding these license types and their list prices is critical for budgeting and negotiating:

  • Professional User: Full access to all SAP modules and functionality. This is the most expensive user license. List price example: roughly $3,000 per user (one-time, on-premises). In a cloud subscription model, this equates to about $100โ€“$200 per user per month. Because of the broad access, Professional licenses often comprise the largest portion of SAP contract value.
  • Limited Professional (Functional) User: Restricted to specific modules or business areas (e.g., only Finance, or only HR tasks). Costs significantly less than Professional. List price: roughly 50% of a Professional user (around $1,500 per user, one-time). In cloud terms, this may be a few tens of dollars per month. You can often license 5โ€“10 Limited users for the cost of one Professional.
  • Self-Service (ESS) User: Very limited access for simple self-service tasks (time entry, expense filing, viewing pay stubs, etc.). Priced extremely low to encourage mass adoption. List price: roughly 5% of a Professional user (tens of dollars, e.g. $100 or less one-time, and often just a few dollars per user in subscription models). SAP sometimes even bundles a large number of self-service licenses at nominal or no cost in enterprise deals.

Why this matters:

By matching each employee to the right license type, companies avoid overpaying for unnecessary access.

For instance, a finance clerk who only needs basic input screens should be a Limited user at half the cost, not a full Professional license. Understanding the list price ratio (Professional vs Limited vs ESS) sets the stage for negotiating each tier appropriately.

It also means that when you apply volume discounts, the savings scale differently for each category โ€“ so, know where your biggest license costs lie (often among Professional users) and focus your discount negotiations there.

Volume Discount Ranges: Typical Benchmarks

What kind of discount off list price is normal in an SAP deal? While every contract is unique, industry benchmarks reveal clear ranges for volume discounts.

Below is a summary of typical discount ranges that enterprises achieve for various SAP deal types:

SAP Deal TypeTypical Negotiated Discount RangeNotes
On-Premise Licenses (Perpetual)40โ€“60% off list price (common)
Up to ~70โ€“80% in large deals
Big ERP license deals rarely pay full list. Large-volume or โ€œmust-winโ€ deals (e.g. a global SAP rollout) can see 70%+ off. Mid-sized purchases without aggressive negotiation might only get ~30% off, so thereโ€™s huge variance.
RISE with SAP (Cloud Subscription)10โ€“30% off initial quote (common)
Up to ~50% with multi-year commitment
Subscriptions see smaller percentage discounts than on-prem, but still significant. Multi-year contracts, bundling of services, or year-end timing can push discounts higher (20โ€“50%). Often instead of a lower unit price, SAP may offer credits, extra modules, or extended terms to improve value.
SaaS Modules (e.g. SuccessFactors)~5โ€“20% off subscription feesStandalone cloud SaaS products have less wiggle room unless user counts are very large. These tend to be more fixed-price, but enterprise buyers can still negotiate modest reductions or added features.
Annual Support MaintenanceNo standard discount on 22% fee rate
(focus on caps & concessions)
SAPโ€™s support fee is typically 22% of your license net price per year. You canโ€™t cut this rate, but you can negotiate caps on annual increases (e.g. support cost wonโ€™t rise >3% per year) or a temporary waiver. Always ensure support is calculated on your discounted license price, not the original list.
Special ProgramsUp to ~90% off list in special casesExceptionally high discounts appear in specific programs (for example, SAPโ€™s digital access licensing initiative offered 90% off to incentivize compliance). These are niche cases โ€“ donโ€™t expect 90% across your whole deal, but know that such extremes exist when SAP has strategic motives.

How to use this:

If your negotiated discount falls well below these ranges, itโ€™s a red flag that you might be overpaying. For instance, if you only got 20% off on a big on-premise purchase where peers typically get 50%, you have room to push harder or call in expert help. On the other hand, if you secured, say, 75% off, thatโ€™s an excellent deal โ€“ just double-check for hidden trade-offs (like extra unused software bundled in, or strict conditions attached).

Real-world example:

A Fortune 500 manufacturer standardizing on SAP negotiated about 70% off its list pricing by bundling multiple systems in a single large deal โ€“ a massive discount, but one that SAP granted to win a marquee customer.

In contrast, a mid-sized company purchasing a smaller SAP package with minimal negotiation might only receive 25% off, ultimately paying far more relative to the benchmark. The difference is millions of dollars โ€“ which is why knowing typical discount ranges is so important.

RISE with SAP & GROW with SAP: Cloud Subscription Pricing

SAPโ€™s shift to cloud subscription models (RISE and GROW with SAP) alters how pricing and discounts are applied.

With RISE with SAP, instead of buying perpetual licenses plus infrastructure, you pay an all-in subscription that bundles software, hosting, and support into a single annual fee.

Pricing is often based on Full User Equivalents (FUE) or user bundles, with SAP providing a quote per user/month as a starting point (e.g., roughly $120 per Professional user per month in S/4HANA Cloud as of 2025).

Negotiation in RISE deals centers on reducing the per-user subscription cost and getting favorable terms. Typical outcomes for large enterprises: 10โ€“30% off the initial subscription quote is common, even for a few hundred users.

Bigger commitments, such as those involving thousands of users or multi-year agreements (3-5 years upfront), can result in discounts ofย 40โ€“50%ย in the best cases.

For example, an organization with ~1,000 users might negotiate a reduction in their S/4HANA Cloud Professional price from $120 to ~$80 per user/month (about 33% off).

A global firm with 5,000+ users could drive it to ~$60 per user/month (50% off list) by leveraging volume and a multi-year term.

RISE vs GROW: RISE with SAP is aimed at large and complex enterprises (including options for private cloud), whereas GROW with SAP is a newer offering tailored to small/mid-sized businesses for a faster, templated S/4HANA Cloud deployment.

GROW packages (often in โ€œBaseโ€ and โ€œPremiumโ€ editions) come with pre-set functionality and a lower entry cost.

Because GROW is positioned as a lean, affordable bundle, pricing is more standardized; there may be less room (or need) for deep discount negotiations on GROW deals beyond perhaps 10% tweaks or promotional incentives.

In North America and Europe, RISE deals tend to involve more negotiation on the price per user, while GROW deals focus on finding the right edition to meet the clientโ€™s needs at a fair price.

Either way, remember that even cloud quotes are negotiable โ€“ SAP expects customers to seek a better deal than the first number presented.

Regional Variations and Negotiation Factors

Geography and market conditions can impact the flexibility of SAP pricing.

Generally, North American and European enterprises see similar potential discount ranges at the high end (since SAP aggressively competes in both regions).

However, there are nuances: local market demand, currency, and cultural negotiation norms can influence the outcome.

For example, a large German company might leverage SAPโ€™s strong local presence to secure a special incentive. In contrast, a U.S. company might play one vendor against another in a competitive bidding process.

Regional sales strategy also matters โ€“ some regions may have more quarterly pressure to close deals, which customers can use to their advantage.

The key is understanding that benchmarks provide a global picture, but your specific country or region might skew slightly above or below those norms.

Always compare your deal with peer deals in your region and industry, if possible.

Beyond region, several factors determine how much discount you can secure:

  • Deal Size & Volume: Simply put, larger deals receive larger discounts. If youโ€™re spending tens of millions or rolling out SAP company-wide, SAP will be more generous (50%+ off is common in large deals). Smaller purchases have less leverage, but even mid-market deals can bundle modules or plan phased growth to appear larger.
  • Timing (End of Quarter/Year): SAP sales teams have quarterly and annual targets. End-of-year (December), in particular, is when you might get an extra 5โ€“15% discount that wasnโ€™t on the table earlier. Align your negotiation to SAPโ€™s calendar โ€“ the same deal can suddenly become much cheaper when the sales rep needs to hit a number by Q4.
  • Competition & Alternatives: If SAP knows youโ€™re looking at competitors (such as Oracle or Microsoft) or even considering project delays, they will sharpen their pencils. Create a credible competitive scenario, or at least one that evokes a perception of one. Even hinting that you might opt for third-party support or a different solution puts pressure on SAP to make its offer more attractive.
  • Strategic Logo Value: Are you a well-known brand or in a sector SAP is eager to penetrate? You may receive an exceptional discount or perks because SAP wants you as a reference customer or a โ€œmarqueeโ€ win. First-in-market cloud deals, high-visibility customers, or those switching from a rival ERP can often negotiate above-market discounts as SAP invests in the relationship.
  • Existing SAP Footprint: If you already spend a lot on SAP (maintenance on existing licenses, multiple SAP products in use), use that as leverage. Loyal, high-spend customers can argue for a โ€œloyaltyโ€ discount on new purchases or migrations (e.g., โ€œWe spend $X million yearly with SAP; we expect a generous discount on this new deal as a show of partnership.โ€).
  • Negotiation Team & Preparation: Coming to the table with a clear ask (e.g., โ€œwe need 50% off list to make this ROI positiveโ€) and backing it up with benchmark data is crucial. Companies that do their homework and involve experienced negotiators (or consultants who know SAPโ€™s tactics) consistently achieve better outcomes than those who accept the first offer. In some cases, simply signaling that you have benchmark information can shift the tone of talks โ€“ SAP knows that you are aware of the prevailing rates.

Remember: Not all factors are in your control (you canโ€™t change your region or suddenly become a Fortune 100 firm), but timing and preparation are.

A smaller enterprise in Europe, for example, might not receive a 70% discount, unlike a large U.S. corporation.

However, by smartly timing their deal at year-end and citing global benchmarks, they might still secure a 30โ€“40% discount where otherwise only 10โ€“15% was offered. Know the levers you can pull.

Ensuring Transparency and Leveraging Benchmark Data

To bring pricing transparency into your SAP negotiations, itโ€™s vital to use benchmark data proactively. Start by researching what similar organizations (size, industry, region) have achieved in their SAP deals.

This SAP discount guide itself serves as a reference โ€“ use it to set internal targets. For example, if the average enterprise gets 50% off on-prem licenses, set your negotiation goal higher (say 60%) and use 50% as the minimum acceptable.

In negotiation discussions, tactfully demonstrate your knowledge: โ€œWeโ€™ve seen other firms our size getting about a 55% discount on S/4HANA โ€“ we need to be in that ballpark.โ€

This not-so-subtle signal tells the vendor that you wonโ€™t be easily overcharged. It also helps you justify your stance to your executives โ€“ you can confidently tell your CFO that โ€œour 50% discount is aligned with market benchmarksโ€ (or conversely, warn if itโ€™s not).

Finally, maintain transparency internally. Track all quotes and agreements, and build your repository of pricing outcomes for future reference.

Over time, this historical data becomes your companyโ€™s personalized benchmark library. Combine it with external data (from industry groups, consultants, or networking with other SAP customers) to continuously refine your view of a fair price.

Transparency is power โ€“ the more you know about the real going rates, the better you can negotiate each SAP contract to truly optimize cost.

Recommendations (Practical Tips)

  • Always Negotiate Beyond the First Offer: Never accept SAPโ€™s initial quote โ€“ itโ€™s a starting point. Assume thereโ€™s significant wiggle room (because there usually is).
  • Benchmark Before You Buy: Gather data on what discounts similar companies achieved. Use this as your baseline to evaluate any SAP proposal. It prevents you from agreeing to a price above market value.
  • Right-Size Your Licenses: Avoid paying for higher-tier user licenses that you donโ€™t need. Conduct an internal audit to ensure each user is assigned the most cost-effective license type for their role (Professional, Limited, or ESS). This optimization can significantly reduce costs before any discount is applied.
  • Bundle and Phase for Leverage: If you plan to eventually purchase multiple SAP products or expand user counts, consider negotiating them together as a single package. A larger, unified deal often receives a higher discount than multiple smaller deals. But beware of shelfware โ€“ only include what you actually will use.
  • Time Your Negotiation: Whenever possible, engage with SAP sales at the end of their quarter or fiscal year. Leverage the sellerโ€™s urgency to meet targets โ€“ it can lead to last-minute concession bonuses (extra discount, free add-ons, better terms).
  • Insist on Contractual Protections: Negotiate terms that protect your savings. For example, cap any annual price increase on subscriptions/maintenance, secure options to reduce volumes in future years if needed, or lock in pricing for anticipated growth. A great discount can be undermined if your renewal jumps 15% in year two โ€“ control those variables in the contract.
  • Explore Third-Party Feedback: If youโ€™re unsure about a deal, consider consulting an independent SAP licensing advisor or even getting a quote from a third-party support provider. Sometimes, just evaluating these alternatives can pressure SAP to improve its offer to keep your business.
  • Document Everything: During negotiation, get every promise in writing. If SAP offers a special discount or additional cloud credits, include them in the contract. Transparency in the final agreement prevents โ€œbait-and-switchโ€ or misunderstandings later.

Checklist: 5 Actions to Take

  1. Assess Your Needs and Current Licenses: Inventory your SAP users and modules to determine your current licensing requirements. Identify the number of Professional, Limited, and Self-Service users you need. Clean up any unused or mis-assigned licenses (โ€œshelfwareโ€) to avoid buying more than necessary.
  2. Research Benchmark Ranges: Before talking to SAP, gather current benchmark data on discounts and pricing (from guides like this, industry peers, or consultants). Note typical discount percentages for deals similar to yours, as well as any regional nuances.
  3. Set a Target and Walk-Away Price: Define your ideal outcome (e.g., 50% off list price, or $X per user/month) and a minimum acceptable level. Determine the point at which the SAP deal is no longer financially viable, so you know when to walk away or consider alternative options.
  4. Engage SAP (or Partner) with Timing in Mind: Initiate pricing discussions at a time favorable to you โ€“ for example, just before SAPโ€™s year-end. Communicate your requirements and benchmark-based expectations. If possible, pit options against each other (e.g., RISE vs. on-premises, or SAP vs. a competitor) to create leverage.
  5. Negotiate Contract Details, Not Just Price: When the quote approaches your target cost, donโ€™t stop. Secure commitments in the contract: e.g., price locks or caps for future years, flexibility to adjust user counts, and ensuring maintenance or cloud renewals wonโ€™t erode your discount. Only sign when you have both a good price and protective terms in writing.

FAQ

  • Q: Is it realistic to get 50% or more off SAPโ€™s list price?
    A: Yes, for many enterprise deals, itโ€™s very realistic. Discounts of 40โ€“60% off on-premise licenses are common for large customers. Even higher cuts (70% or more) occur for large strategic deals. If youโ€™re a smaller customer, you might see a rate closer to 20โ€“30%, but you should always aim as high as feasible, based on benchmarks.
  • Q: Do cloud subscriptions like RISE with SAP have lower discounts than traditional licenses?
    A: Generally, yes โ€“ the percentage discounts on cloud deals (RISE or SaaS) tend to be lower, often 10โ€“30% in typical cases. However, because cloud contracts are recurring, even a 20% reduction can result in significant savings over time. Large or multi-year cloud deals can still yield significant discounts (up to ~50%), especially if you commit to a large user count and negotiate at the end of the year.
  • Q: How can I find out what other companies are paying for SAP?
    A: Start with industry research and published guides (many consultancies and user groups share anonymized benchmark data). Networking with peers in your industry or at conferences can provide informal insights. If needed, engage a third-party advisor who specializes in SAP negotiations โ€“ they often have data on recent deals. The key is to gather enough data points to see the pattern for a company of your size and region.
  • Q: Why do SAP discounts vary by region?
    A: SAPโ€™s pricing is global, but market dynamics differ. Factors such as local competition, currency exchange, and regional sales practices can result in slight variations. For example, a North American firm might leverage a competitive cloud market to secure a better rate. In contrast, a European firm might benefit from SAPโ€™s desire to expand in a specific country. The typical discount ranges overlap considerably, but you may find one region gets a particular incentive (like a local promotion or a more aggressive year-end push). Always use regional peer data if available, but donโ€™t be afraid to cite global benchmarks โ€“ SAP must justify why your region is offered less.
  • Q: What if SAPโ€™s offer still seems high after negotiations?
    A: If youโ€™ve benchmarked and pushed on all levers but the price is still above market, be prepared to pause or escalate. You can request a review with higher-ups at SAP, consider third-party maintenance (for on-premises) to avoid high support costs, or even stagger your project to reduce upfront licensing costs. In some cases, walking away (or appearing ready to) is a powerful last resort โ€“ it might prompt SAP to come back with a better offer rather than losing the deal. The final safeguard is ensuring youโ€™re not dependent on this single proposal; having a Plan B (alternate vendor or delaying purchase) gives you strength in negotiations.

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  • Fredrik Filipsson is the co-founder of Redress Compliance, a leading independent advisory firm specializing in Oracle, Microsoft, SAP, IBM, and Salesforce licensing. With over 20 years of experience in software licensing and contract negotiations, Fredrik has helped hundreds of organizationsโ€”including numerous Fortune 500 companiesโ€”optimize costs, avoid compliance risks, and secure favorable terms with major software vendors. Fredrik built his expertise over two decades working directly for IBM, SAP, and Oracle, where he gained in-depth knowledge of their licensing programs and sales practices. For the past 11 years, he has worked as a consultant, advising global enterprises on complex licensing challenges and large-scale contract negotiations.

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