Oracle Sales Cloud

Oracle Sales Cloud Licensing and Pricing

Oracle Sales Cloud licensing and pricing involve:

  • Different Service Levels: Oracle Fusion Sales and Service Cloud offers Standard, Enterprise, and Premium services.
  • Pricing Structure:
    • Standard Cloud Service: $65/month.
    • Enterprise Cloud Service: $150/month.
    • Premium Cloud Service: $200/month.
  • License Metric: Hosted Named User, based on the number of individuals authorized to access the service.
  • Minimum Purchase and Term: At least ten hosted named users, with a minimum contract term of three years.
  • Industry Vertical Requirement: An additional purchase of industry vertical is required for the Premium service.

Oracle Sales Cloud Licensing and Pricing

oracle sales cloud pricing

Challenges Companies Face When Purchasing Fusion Sales and Service Cloud:

  • Identifying the Right Service: Struggling to determine which cloud service best fits their requirements.
  • Understanding Licensing Models: Confusion about the different cloud licensing models available and how they apply to their needs.
  • Recognizing Pre-requisite Services: Uncertainty about additional licensing services that may be required for full functionality.
  • Cost Implications of Procurement Errors: Mistakes made during procurement can lead to significant over-usage fees. Oracle may notify you about these issues later, resulting in higher costs than planned.

All products included in Oracle Fusion Sales and Oracle Service Cloud

  • Sales force automation
  • Leads & Opportunity management
  • Activities, Notes, and Attachments
  • E-mail integration
  • Mobile App & Offline platform
  • Sales coach assessments
  • Sales Forecast Management
  • Sales analytics
  • Territory Management
  • Incentive Compensation
  • Customer data management
  • Fusion Customer Hub
  • Accounts, Contacts, and Households
  • Data Quality (50,000 records/customer
  • Service Requests
  • Applications Extensibility Framework
  • Transactional Business Intelligence

Additional requirements and prerequisites

If Fusion sales and service standard cloud service is not ordered, another sales and service base offering should not be selected.

The following are allowed.

  • All users on Fusion sales and service premium
  • All users of Fusion sales and service enterprise
  • All users on Fusion sales and service standard

Oracle Fusion Sales and Service Cloud –  3 different services

oracle sales cloud

Oracle Fusion Sales and Service Cloud come in 3 different services; they are also priced differently and quickly explain that the more you pay, the more features you will access.

The Oracle Fusion Sales and Service Standard Cloud Service includes:

  • Sales Force Automation
  • Territory Management
  • Customer Data Management
  • Service Requests
  • Application Extensibility
  • Oracle Transactional Business Intelligence

The Oracle Fusion Sales and Service Enterprise Cloud Service includes:

  • All capabilities of Oracle Fusion Sales and Service Standard Cloud Service
  • Incentive Compensation
  • Knowledge Management
  • Service Request Management
  • Service Email
  • Asset Management
  • Omnichannel Framework
  • Service Work Order management

The Oracle Fusion Sales and Service Premium Cloud Service includes:

  • All capabilities of Oracle Fusion Sales and Service Enterprise Cloud Service
  • Business Plans
  • Oracle Fusion Chat
  • CoBrowse

Oracle Fusion Sales and Service Cloud – Licensing Metrics

Oracle Fusion Sales and Service Cloud – Licensing Metrics

License metric: Hosted Named User

Hosted Named User: is defined as an individual authorized by you to access the hosted service, regardless of whether the individual is actively accessing the hosted service at any given time.

oracle sales cloud licensing

You should review your Oracle SaaS usage, and we have designed a service for optimizing and analyzing it.

This means that you need to license

  • Individuals who have access to the cloud products listed above.
  • It is not about whether or not they use the services but if they have been granted access to these products. If yes, they need a license.
  • If you have generic usernames, all users behind the username need a cloud license.

Oracle Sales Cloud Pricing

oracle sales cloud price

Oracle Fusion and service Standard cloud service is $ 65 a month.
Oracle Fusion sales and service Enterprise cloud service is $ 150 a month.
Oracle Fusion sales and service Premium cloud service is $ 200 a month.

Procurement and licensing considerations:

oracle sales cloud licensing

The minimum purchase is ten hosted named users, and the minimum contract term is three years.

If you purchase Oracle Fusion Sales and Service Premium, you must also purchase one industry vertical.

  • Oracle Fusion Sales and Service for communication
  • Oracle Fusion Sales and Service for Consumer goods
  • Oracle Fusion Sales and Service for Financial Services
  • Oracle Fusion Sales and Service for High Tech and Manufacturing Cloud.

This means that the monthly subscription will have the following formula
Price for Oracle Fusion Sales and Service Premium + The price for the industry vertical.

Oracle Sales Cloud Optimization Service:

  • Assists customers in selecting the appropriate cloud service for their specific needs
  • Helps customers “rightsize” their purchase to ensure they are only paying for the resources they need
  • Assists in negotiating the cloud contract to ensure the best terms and pricing for the customer
  • Optimizes cloud service usage to ensure maximum efficiency and cost savings for the customer.

Author

  • Fredrik Filipsson

    Fredrik Filipsson brings two decades of Oracle license management experience, including a nine-year tenure at Oracle and 11 years in Oracle license consulting. His expertise extends across leading IT corporations like IBM, enriching his profile with a broad spectrum of software and cloud projects. Filipsson's proficiency encompasses IBM, SAP, Microsoft, and Salesforce platforms, alongside significant involvement in Microsoft Copilot and AI initiatives, improving organizational efficiency.

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