Editorial photograph of a Microsoft Dynamics 365 cloud business applications review
White Paper · Microsoft · Dynamics 365

Microsoft Dynamics 365 Negotiation. A buyer side white paper.

Microsoft Dynamics 365 negotiation at the broader Microsoft Dynamics 365 renewal cycle. The Dynamics 365 module framework, the Copilot framework, the qualifying base license framework, the Salesforce vs Dynamics 365 framework, the SAP S/4HANA vs Dynamics 365 Finance framework, and the eleven move buyer side framework.

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Microsoft Dynamics 365 is the load bearing Microsoft cloud business applications framework, anchoring the broader Microsoft ERP and CRM framework against the broader cloud business applications framework. Microsoft Dynamics 365 segments the broader Dynamics 365 framework across the Dynamics 365 Sales framework (CRM Sales), the Dynamics 365 Customer Service framework, the Dynamics 365 Field Service framework, the Dynamics 365 Marketing framework (now Customer Insights Journeys), the Dynamics 365 Customer Insights Data framework, the Dynamics 365 Finance framework (ERP Finance), the Dynamics 365 Supply Chain Management framework, the Dynamics 365 Business Central framework (broader SMB ERP framework), the Dynamics 365 Commerce framework, the Dynamics 365 Human Resources framework, the Dynamics 365 Project Operations framework, the Dynamics 365 Copilot framework (broader generative AI framework), and the bespoke Dynamics 365 framework at the upper customer scale. This paper sets out the buyer side framework for Microsoft Dynamics 365 negotiation, the per user per month framework, the qualifying base license framework (broader Dynamics 365 attach license framework), the Salesforce vs Dynamics 365 competitive framework, the SAP S/4HANA vs Dynamics 365 Finance competitive framework, and the buyer side moves at the broader Dynamics 365 renewal cycle. Read the related Microsoft services practice, the Microsoft knowledge hub, and the Microsoft EA renewal playbook.

What you will learn

  • How Microsoft Dynamics 365 segments the broader cloud business applications framework across Sales, Customer Service, Field Service, Marketing, Customer Insights, Finance, Supply Chain, Business Central, Commerce, HR, Project Operations
  • How the Microsoft Dynamics 365 per user per month framework anchors the broader pricing framework
  • How the Microsoft Dynamics 365 qualifying base license framework anchors the broader attach license framework
  • How the Microsoft Dynamics 365 Copilot framework anchors the broader generative AI framework
  • How the Salesforce vs Microsoft Dynamics 365 competitive framework typically delivers material commercial leverage
  • How the SAP S/4HANA vs Microsoft Dynamics 365 Finance competitive framework typically delivers material commercial leverage
  • The eleven move buyer side framework for Microsoft Dynamics 365
  • How to anchor the broader Microsoft Dynamics 365 framework against the customer actual Dynamics 365 deployment framework

Table of contents

Microsoft Dynamics 365 Negotiation

  • 1. Executive summary
  • 2. The Sales and Customer Service framework
  • 3. The Field Service framework
  • 4. The Customer Insights and Marketing framework
  • 5. The Finance framework
  • 6. The Supply Chain Management framework
  • 7. The Business Central framework
  • 8. The Copilot framework
  • 9. The eleven move buyer side framework
  • 10. How we engage

Who this is for

Chief Information Officers, Chief Financial Officers, Chief Customer Officers, Vice Presidents of IT Procurement, Microsoft Center of Excellence leaders, ERP and CRM Center of Excellence leaders, and procurement leaders running Microsoft Dynamics 365 at scale.

White Paper · Microsoft Dynamics 365

Microsoft Dynamics 365: Negotiate the cloud business applications framework on your terms.

A buyer side framework for Microsoft Dynamics 365 negotiation. The Dynamics 365 module framework (Sales, Customer Service, Finance, Supply Chain, Business Central, Commerce, HR, Project Operations), the Copilot framework, the qualifying base license framework, the Salesforce vs Dynamics 365 framework, and the buyer side moves.

Used across more than five hundred enterprise software engagements. Independent. Buyer side. Built for Microsoft customers running the next Microsoft Dynamics 365 renewal cycle.

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20 to 35%
Negotiation saving
11 moves
Buyer side framework
Gartner
Recognized
500+
Enterprise clients
100%
Buyer side

Microsoft Dynamics 365 anchors the broader cloud business applications framework against Salesforce and SAP S/4HANA. Redress reframed the framework around the customer actual Dynamics 365 deployment framework, the actual module framework, and the actual qualifying base license framework. Twenty four percent saving against the broader Microsoft Dynamics 365 framework.

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Microsoft Dynamics 365 framework signals, module framework signals, qualifying base license signals, Copilot signals, Salesforce vs Dynamics 365 competitive signals, and the broader cloud business applications licensing leverage signals.