📋 Why This Playbook Matters
Managing IBM's analytics and data platform licences is a complex balancing act between cost optimisation and compliance risk. CIOs must navigate user-based licences (for tools like Cognos Analytics and SPSS) and capacity-based licences (PVU metrics for DataStage, Db2, Informix) across global enterprises. Exceeding entitlements triggers non-compliance; over-provisioning wastes budget. This playbook provides independent, vendor-neutral guidance for both.
📑 In This Playbook
User-Based Licensing — Cognos Analytics & SPSS
IBM Cognos Analytics and SPSS employ user-based licensing, where each user is assigned a role or edition determining their access level. Cognos defines roles such as Viewer, User/Author, Explorer, and Administrator — each with increasing capabilities from read-only report viewing to full content creation and platform administration. SPSS offerings similarly use named user or authorised user licences (and sometimes concurrent user tokens).
Principle of Least Privilege
Align user needs with the appropriate licence level. Assign a Cognos Viewer licence to users who only consume reports and reserve Author/Explorer licences for those who genuinely need authoring capabilities. Avoid blanket assignments of higher-tier licences when a lower tier suffices — the cost differential is substantial at scale.
Built-In Monitoring
Cognos Analytics provides built-in tools to track licence usage by role. The admin console's Manage → Licences page shows how many users consume each licence role based on their last login capabilities. Administrators should validate user lists for each licence role periodically and remove or reassign users as needed to stay within limits. When employees leave or change roles, their Cognos accounts and licence allocations must be updated immediately as part of the off-boarding process.
Preventing Licence Creep
Automation and governance are essential. Onboarding workflows should include steps to request and justify analytics tool access. Periodic user access reviews catch creep where users accumulate higher access rights over time. In Cognos, if default capabilities are altered or users given extra privileges, they may unknowingly consume a higher licence tier — maintain default role-to-capability mappings to prevent inadvertent up-licensing. SPSS environments should log active users and concurrent usage peaks to ensure seat or token counts are not exceeded.
Identifying Shelfware
Leverage usage data to identify shelfware: Cognos can report users who haven't logged in recently — those licences can be reclaimed and reassigned rather than purchasing new ones. Regular internal audits of user accounts versus entitlements avoid paying for unused licences and maintain compliance.
CIO Recommendations — User Licence Management
- Enforce role-based access: Assign the lowest Cognos/SPSS licence role necessary. Review assignments quarterly to prevent licence creep.
- Use built-in monitoring: Have admins use Cognos Analytics licence usage reports to track active user counts per role. Set alerts when approaching entitlement limits.
- Off-board inactive users: Integrate licence removal into HR off-boarding. Immediately deactivate or reassign licences from departed or inactive users.
- Periodic access reviews: Conduct semi-annual audits of all users. Remove or downgrade access for those who no longer need higher-tier capabilities. Consider identity governance tools to automate.
- Train administrators: Ensure Cognos and SPSS admins understand the licence model and capability mapping. They must avoid granting extra capabilities that bump users into more expensive categories.
PVU-Based (Capacity) Licensing — DataStage, Db2, Informix
Many IBM data products — DataStage (InfoSphere), Db2, Informix — are licensed by processing capacity measured in Processor Value Units (PVUs). PVU licensing ties software cost to server hardware based on CPU core counts and processor type. IBM assigns each processor core a PVU value (e.g., 70–120 PVUs per core depending on model). Total PVU requirement = PVU per core × number of cores allocated to the software.
Full Capacity vs Sub-Capacity
Full capacity means licensing all processor cores of the physical server, even if the software only uses a subset. Sub-capacity allows licensing only the cores assigned to VMs or containers running the software — a major cost saver in virtualised environments.
To use sub-capacity licensing, IBM requires deploying the IBM License Metric Tool (ILMT) to monitor usage. ILMT tracks PVU consumption of IBM software on each VM/host and produces audit-accepted reports. If ILMT is not in place and properly configured, IBM's policy is to assume full-capacity licensing — which can drastically increase your required PVU count and cost. ILMT is non-negotiable for sub-capacity compliance.
Tracking PVUs in Practice
Establish a centralised record of all IBM data and integration software installations, including hardware specifications (CPU model, cores) for each server or VM. Configure ILMT or BigFix Inventory to scan the environment and report PVU usage for each product. CIOs should receive periodic PVU usage reports — at least quarterly — comparing consumption against purchased entitlements. Any upward trend (e.g., new DataStage deployments on additional cores) should prompt review before non-compliance occurs.
Infrastructure Change Management
When planning infrastructure changes, include licence impact analysis. Scaling a Db2 VM from 4 cores to 8 cores doubles its PVU requirement. Such changes should go through governance to ensure licences are already owned or budgeted. Build reasonable PVU buffer for growth, but avoid gross over-provisioning. Regular true-ups can reallocate licences from decommissioned systems to new deployments.
Some IBM tools offer both PVU and user-based licence options. Certain editions of Cognos or InfoSphere can be licensed by PVU as an alternative to user seats. Choose the model that fits your usage pattern — PVU can benefit widespread use with many users, while user licensing may be cheaper for smaller user bases on powerful servers. Beyond ILMT, ensure the IBM License Service is deployed for any containerised environments (Cloud Paks) with reports integrated into your overall licence tracking.
CIO Recommendations — PVU/Capacity Management
- Deploy ILMT enterprise-wide: Make ILMT non-negotiable on all servers running PVU-licensed IBM software. Verify it's properly configured and updating its software catalogue.
- Centralised PVU tracking: Institute a monthly PVU usage report consolidating data from ILMT/BigFix. Compare against Passport Advantage entitlements to catch over-use early.
- Plan for peak and growth: Know peak PVU consumption for each product and maintain a buffer. New projects requiring IBM DataStage or Db2 instances need approval confirming sufficient PVU capacity.
- Leverage sub-capacity savings: Virtualise where possible to reduce licensing needs. Follow IBM's sub-capacity rules (supported hypervisors, ILMT running, quarterly reports archived).
- Document and educate: Maintain clear documentation of PVU allocations across infrastructure. Educate engineers that adding CPU to a server carries licensing costs — involve the SAM team for approval.
Governance to Reduce Shelfware & Licence Sprawl
Uncontrolled licence growth (sprawl) and unused software (shelfware) are common pitfalls. Different departments independently purchasing IBM analytics tools leads to overlapping entitlements with no central visibility. Meanwhile, users clamour for software they barely use, leaving expensive shelfware consuming budget.
Software Asset Management Programme
Treat IBM software licences as strategic assets managed through a centralised SAM programme. Establish clear ownership and processes for enterprise-wide tracking, allocation, and optimisation. Without governance, one business unit may overbuy Cognos licences while another has a surplus — a missed opportunity to re-harvest internally.
Regular Internal Audits
Conduct periodic reviews (annual or semi-annual) of who has what software deployed and how often it's used. Identify unused installations, users who haven't logged in for months, and multiple tools serving the same purpose. Implement a "use it or lose it" policy — if a department isn't using a licence for 90 days, SAM reclaims it for a central pool.
Licence Reclamation
For user-based licences, remove or downgrade accounts with minimal activity. For capacity licences, uninstall software from servers no longer in active use (e.g., a test DataStage environment with no running jobs) to free PVU capacity. Couple reclamation with communication — stakeholders must understand that unused software will be redistributed as part of cost-saving initiatives.
Centralised Procurement
Consolidate IBM software purchases under an enterprise agreement or coordinated procurement plan rather than siloed departmental purchases. This yields volume discounts and provides a holistic view of entitlements. A single source of truth listing all IBM analytics/database licences, owners, and renewal dates is invaluable.
Require any new IBM licence request to go through central approval. Check with the SAM team whether existing licences can be reallocated before purchasing new ones. Often, one group's unused licence fulfils another's demand — saving money by avoiding a new purchase. Consider establishing a cross-functional Licence Steering Committee with members from IT, procurement, finance, and major business units.
CIO Recommendations — Governance & Optimisation
- Centralised licence management: Consolidate all IBM licensing under a central SAM function. Maintain a single inventory of Cognos, SPSS, DataStage, Db2 entitlements. Coordinate all purchases to prevent duplication and leverage bulk pricing.
- Regular usage audits: Schedule internal licence audits at least annually. Find unused or underutilised licences and reclaim them systematically.
- Formal reclamation process: Establish processes for reclaiming licences from inactive users or decommissioned systems. Use automated scripts or IAM tools to flag inactive accounts.
- Central approval for acquisitions: Enforce a policy requiring new IBM software to go through approval. Verify no existing licences are available for reuse before purchasing.
- Departmental chargeback: Consider charging business units for consumed IBM licences. When departments see direct costs tied to idle SPSS licences, they're motivated to release what they don't need.
Evaluating Cloud Pak for Data (CP4D) Consolidation
IBM Cloud Pak for Data is a containerised platform that bundles many analytics and data capabilities under one licence model. Instead of buying separate licences for Cognos, SPSS Modeler, DataStage, Db2, etc., organisations purchase a pool of capacity measured in Virtual Processor Cores (VPCs) and run those services as needed.
What's Bundled
CP4D includes entitlements to multiple IBM offerings historically sold standalone: Db2 databases, InfoSphere DataStage, Watson Studio (encompassing SPSS Modeler functions), Cognos Analytics (as an optional cartridge), Planning Analytics, and more — all deployed on Red Hat OpenShift. One VPC licence pool can drive many tools: 100 VPCs could be allocated across any mix of Db2, DataStage, Cognos, etc., within the Cloud Pak environment.
VPC Model vs PVU
The VPC metric is conceptually similar to PVU but simplified for cloud/container use — typically a flat rate per vCPU regardless of hardware type. A key advantage is licence flexibility: if today you need more DataStage and tomorrow more Cognos, the same VPC pool can be reallocated rather than purchasing different product licences each time. IBM allows conversion of existing PVU licences into Cloud Pak entitlements through its Modernisation Upgrade Programme.
If you have moderate usage of 5+ IBM products, each under-utilised, a shared VPC pool may be cheaper than maintaining each product's minimum licences separately. It reduces the risk of one product being over-licensed while another is under-licensed. IBM often offers incentives (bundle discounts, credits for existing licences) to encourage Cloud Pak adoption.
Important Considerations
Moving to CP4D is not purely a licensing exercise — it's an architectural decision. Deploying CP4D means running containerised software on OpenShift, which may require new skills and infrastructure. Ensure all needed capabilities are available in container versions; some legacy features may not yet exist. Consider a phased approach: deploy new projects on CP4D to build experience while legacy systems continue on existing licences, then incrementally migrate workloads.
From a compliance perspective, CP4D introduces the IBM License Service for tracking container usage. CIOs must ensure this is deployed and quarterly usage reports captured — much like ILMT but for containers.
CIO Recommendations — Cloud Pak for Data
- Inventory overlap: List all IBM analytics/data products in use and check which are included in CP4D. Significant overlap makes consolidation viable.
- Cost modelling: Model 3-year costs for status quo (separate licences + support) vs Cloud Pak VPC subscription. Factor in IBM's trade-up credits for existing licences.
- Pilot first: Try CP4D in a non-production environment before committing. A development instance of Db2 or DataStage on CP4D lets your team learn OpenShift and measure real licence usage.
- Phased migration: Target low-risk or high-value moves first. Once a workload is on CP4D, decommission the old instance to free its licence — avoid double-licensing.
- Keep IBM honest: Negotiate terms to your advantage. Ensure you can revert to traditional licences if needed and lock in VPC pricing. Use independent licensing advisors to validate proposals and conversion ratios.
Audit Readiness & Ongoing Licence Governance
IBM is known for rigorous software compliance audits. Proactive audit readiness saves CIOs from panic, unbudgeted true-up costs, and strained vendor relationships. Good licence governance is a continuous process that keeps the organisation "audit-ready" at all times.
Audit Readiness Fundamentals
Keep an up-to-date repository of all IBM entitlements: licence certificates, Passport Advantage reports, proofs of purchase, and special terms. Simultaneously maintain deployment records: where each product is installed, how many users, which versions, current usage metrics. Reconciliation of entitlements vs deployments should be reviewed regularly — this internal audit ensures an official IBM audit holds no surprises.
Tooling and Reports
ILMT and IBM License Service are critical for compliance data. Ensure these tools cover all relevant systems, are updated to recognise new products, and generate reports on schedule. Many organisations have faltered by ignoring an ILMT malfunction that left part of the environment unmonitored — something auditors will not excuse. Use third-party SAM tools (Flexera, ServiceNow SAM, Snow) as an additional tracking layer.
Mock Audits
Conduct a mock audit annually: have your SAM team run through the same steps IBM would — collect licence evidence, generate ILMT full reports, compile a compliance position for each product. Any gaps can be remedied (purchasing additional licences or uninstalling excess instances) before IBM initiates a review. Demonstrating a robust internal compliance process can sometimes discourage vendors from auditing as frequently.
Change Management Integration
If the company undergoes major virtualisation projects, cloud migrations, or M&A activity, these trigger re-evaluation of IBM licence compliance — since such changes impact PVU/VPC counts. Any acquired environments must be brought into compliance oversight quickly. Incorporate licence compliance checks into change management: any change affecting IBM software must include a licence impact assessment.
CIO Recommendations — Audit Readiness & Governance
- Maintain a licence repository: Keep an authoritative record of all IBM entitlements and deployments. Update in real-time as licences are purchased or software installed.
- Schedule mock audits: At least annually, run an internal compliance audit for IBM licences. Address shortfalls proactively and report to senior IT and finance leadership.
- Automate and archive: Ensure ILMT and License Service generate usage reports quarterly at minimum. Archive reports for at least two years to meet IBM requirements.
- Engage independent experts: Consider independent IBM licensing specialists (such as Redress Compliance) to review compliance periodically or assist in audit defence.
- Cultivate compliance culture: Promote awareness that software licensing is a collective responsibility. Provide training to IT managers on IBM licence policies. Reward teams for positive audit findings or cost-saving optimisations.
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Fredrik Filipsson
Fredrik Filipsson brings over 20 years of experience in enterprise software licensing, including senior roles at IBM, SAP, and Oracle before founding Redress Compliance. His direct IBM experience gives him deep expertise in PVU metrics, sub-capacity rules, ILMT compliance, and Cloud Pak licensing — helping Fortune 500 organisations navigate IBM's complex licensing landscape.