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How AI is Transforming the Business World

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Many of us assumed that technology making decisions for us and streamlining our everyday tasks was a far-off reality. However, artificial intelligence (AI) has proved that’s not the case.

From automating tasks to making complex decisions, it has moved beyond a future technology to become something we use every day to operate, deliver value, and experience growth. Though in terms of business, AI is proving just how transformational it is in the following ways: 

Streamlined Communication

Whether you’re a car accident firm like Blakeley Law Firm or a leading business consultant, AI is showing just how useful it is with communication. For example, law firms communicating with insurance companies can use AI chatbots and workflow systems to track claim statuses, auto-fill forms, and organize documents. 

AI-powered chatbots and virtual assistants are also enhancing the customer experience by delivering 24/7 support, instant answers to common questions, accurate and consistent information, and faster response times. 

Automated Tasks

Despite being crucial to everyday operations, routine, repetitive tasks such as data entry, inventory checks, and scheduling can take up a great deal of time. In many situations, your employees’ time can be better spent on other, more pressing tasks that require their expertise. 

Fortunately, AI can take over many of those labor-intensive tasks, reducing labor costs and errors. It uses machine learning and natural language processing to analyze data and make decisions across many digital systems – often without any human intervention. 

Easier Decision-Making

Decision-making in business can be scary. Whether you’re exploring growth opportunities or thinking about downsizing, there can be a lot on the line. Rather than making gut choices, AI allows you to make data-driven decisions. 

AI can analyze large datasets far more quickly than a human can, enabling better, more efficient decision-making. With its assistance, you can gain predictive insight into financial forecasting, your supply chain, sales, and more. 

More Effective Marketing

We are long past the days when TV and radio were the most effective marketing strategies at our disposal. AI has stepped in and is leading the way. 

AI offers predictive lead scoring, a data-driven process powered by machine learning that analyzes data to predict the likelihood that a lead will become a customer.

Businesses can also use AI to deliver dynamic pricing by analyzing data and adjusting prices based on competition, customer behavior, and demand. It’s even helpful for personalizing emails when you’re short on time and want to capture your audience’s attention quickly.

Assisting with Supply Chain Management

There are many things you can’t predict in business, and exactly what your supply chain looks like is undoubtedly one of them. You won’t always know if a delivery will be late or whether a supplier will run out of what you need.

However, AI and supply chain management software can go a long way toward optimizing your supply chain. They can predict disruptions by analyzing data to identify patterns like weather and traffic. They can also use location data to optimize delivery routes. Even managing inventory is within their scope. 

While a future with AI can seem scary, it’s proving valuable for streamlining business processes and enhancing the customer experience. If you haven’t yet explored it for your own business, now might be the right time to review your options. 

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    Fredrik Filipsson is the co-founder of Redress Compliance, a leading independent advisory firm specializing in Oracle, Microsoft, SAP, IBM, and Salesforce licensing. With over 20 years of experience in software licensing and contract negotiations, Fredrik has helped hundreds of organizations—including numerous Fortune 500 companies—optimize costs, avoid compliance risks, and secure favorable terms with major software vendors. Fredrik built his expertise over two decades working directly for IBM, SAP, and Oracle, where he gained in-depth knowledge of their licensing programs and sales practices. For the past 11 years, he has worked as a consultant, advising global enterprises on complex licensing challenges and large-scale contract negotiations.

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