Advisory / Cisco SmartNet

Cisco SmartNet Renewal Advisory

We rationalize SmartNet coverage, contain end of sale exposure, and remove multi vendor maintenance overlap on every renewal. Buyer side only.

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EoSPosture Reviewed

$2B+Under Advisory

When we help

Three moments we step in

Scenario 01

SmartNet renewal

A SmartNet renewal quote has landed. You want coverage rationalization and a multi year price book before signing the next contract.

Scenario 02

Support tier review

SMARTnet, Solution Support, and Software Support tiers stack across the estate. You want the right tier on each device, not the default.

Scenario 03

Hardware refresh

A hardware refresh is on the desk. End of sale, end of support, and replacement coverage need to align before the next budget cycle.

How we help

Four phase buyer side procedure

Phase 01

Scope and baseline

Device inventory, contract reconciliation, and an independent buyer side coverage baseline. Duplicate, lapsed, and over covered assets surfaced.

Phase 02

Coverage review

Each device mapped to the right tier. End of sale and end of support exposure scoped. Multi vendor maintenance overlap removed.

Phase 03

Negotiation

Negotiation sequenced across the renewal window and any active hardware refresh. Multi year price book locked at the line level.

Phase 04

Close and governance

Renewal signed. Asset register updated. Coverage governance handed over to the network and procurement teams.

Deliverables

What you get at close

Coverage rationalization

Device by device tier map across SMARTnet, Solution Support, and Software Support with quantified savings.

End of sale framework

EoS and end of support exposure mapped per platform with replacement, extension, or third party maintenance options.

Maintenance overlap removal

Duplicate coverage between Cisco SmartNet and third party maintenance providers identified and eliminated.

Multi year price book

Renewal price book locked at the line level across multi year terms with uplift and scope creep protection.

Hardware refresh plan

Refresh sequencing aligned with EoS posture, replacement coverage, and budget cycle.

Executive briefing deck

CFO and CIO summary of coverage posture, savings, residual risk, and recommended forward position.

Outcome

What changes after we engage

20 to 45%

SmartNet savings
vs opening quote

EoS

Posture mapped
per platform

3yr

Price book
typical lock

48hr

Engagement
opening time

100%

Buyer side
independent

Engagement model

Two ways to engage

Pick the option that matches your posture. Fixed Fee for a single renewal, tier review, or refresh. Vendor Shield for continuous always on defense across the Cisco estate.

Option A

Fixed Fee Engagement

Scope

Single SmartNet renewal, support tier review, or hardware refresh. Fixed scope from day one.

Timeline

Four to ten weeks typical. Same week start once scope is signed.

Pricing

Fixed fee. Quoted on scope. No hourly billing.

Best for

Live SmartNet renewal, support stack review, or refresh with a defined budget date.

Schedule a Call →

Option B

Vendor Shield

Scope

Continuous Cisco defense. Coverage monitoring, renewal oversight, standing buyer side counsel.

Timeline

12 to 24 month subscription. Renews annually.

Pricing

Annual subscription. Quoted on Cisco estate size.

Best for

Cisco estates with rolling SmartNet renewals that want never to renew reactively.

Vendor Shield detail →

“

The SmartNet renewal quote came in at a thirty percent uplift on the prior year. Redress rationalized coverage line by line, mapped EoS exposure, and we closed below the prior year run rate.

Network Director, Global Logistics Group

Multi region enterprise

Your next SmartNet motion is an opportunity

SmartNet renewal, support tier review, or hardware refresh. We start where you are.

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