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Oracle · Cloud@Customer Strategy · CIO Playbook

Oracle Cloud@Customer Strategy. A CIO playbook for the Oracle Cloud@Customer cycle.

The Oracle Cloud@Customer commit framework, the Oracle Cloud@Customer infrastructure framework, the Oracle Cloud@Customer Universal Credits framework, the Oracle Cloud@Customer support framework, the renewal framework, and the buyer side moves on the Oracle Cloud@Customer framework.

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The Oracle Cloud@Customer deployment framework is the load bearing Oracle Cloud@Customer conversation across the contracted Oracle Cloud@Customer cycle. The Oracle Cloud@Customer framework anchors the broader Oracle Cloud framework across the customer's actual Oracle Cloud@Customer deployment estate, with the deployment framework producing the deployment framework that anchors the Oracle Cloud@Customer framework at the contracted Oracle Cloud@Customer cycle.

The publisher's preferred Oracle Cloud@Customer framework anchors the broad Oracle Cloud@Customer framework across the contracted Oracle Cloud@Customer commit term at the upper customer scale. The buyer side framework anchors the Oracle Cloud@Customer framework against the customer's actual Oracle Cloud@Customer utilization framework, the customer's actual Oracle Cloud@Customer commit framework, and the customer's actual Oracle Cloud@Customer renewal framework.

The framework typically delivers twenty to thirty percent savings across the Oracle Cloud@Customer framework. Read the related Oracle services practice, the Oracle knowledge hub, the Oracle Cloud at Customer licensing landing page, and the Oracle OCI FinOps framework.

The Oracle Cloud@Customer deployment framework intersects with five principal commercial dimensions:

  1. The Oracle Cloud@Customer commit framework.
  2. The Oracle Cloud@Customer infrastructure framework.
  3. The Oracle Cloud@Customer Universal Credits framework.
  4. The Oracle Cloud@Customer support framework.
  5. The Oracle Cloud@Customer renewal framework.

The Oracle Cloud@Customer commit framework

The Oracle Cloud@Customer commit framework is the publisher's preferred Oracle Cloud@Customer framework that anchors the Oracle Cloud@Customer subscription framework across the contracted Oracle Cloud@Customer commit term. The framework typically anchors the Oracle Cloud@Customer commit at the publisher's preferred broad Oracle Cloud@Customer commit trajectory at the upper customer scale.

The Oracle Cloud@Customer commit framework segments the commit framework across four principal Oracle Cloud@Customer commit populations: the three year Oracle Cloud@Customer framework, the five year Oracle Cloud@Customer framework, the bespoke Oracle Cloud@Customer commit framework, and the negotiated Oracle Cloud@Customer commit framework.

The Oracle Cloud@Customer infrastructure framework

The Oracle Cloud@Customer infrastructure framework is the second principal commercial framework. Oracle deploys Oracle hardware in the customer's data center, with material commercial sensitivity to the infrastructure framework against the customer's actual Oracle Cloud@Customer utilization framework.

The Oracle Cloud@Customer infrastructure framework typically segments the framework across four principal Oracle Cloud@Customer infrastructure populations: the Oracle Exadata Cloud@Customer framework, the Oracle Compute Cloud@Customer framework, the Oracle Cloud@Customer Dedicated Region framework, and the bespoke Oracle Cloud@Customer infrastructure framework. Read the related Oracle Exadata licensing strategy landing.

The Universal Credits framework

The Oracle Cloud@Customer Universal Credits framework is the third principal commercial framework. Oracle applies the Universal Credits framework against the customer's actual Oracle Cloud@Customer consumption framework at the contracted Oracle Universal Credits cycles.

The Oracle Cloud@Customer Universal Credits framework typically segments the framework across four principal Universal Credits populations: the consumption framework, the over consumption framework, the under consumption framework, and the bespoke Oracle Cloud@Customer Universal Credits framework. Read the related Oracle OCI FinOps framework.

The Oracle Cloud@Customer support framework

The Oracle Cloud@Customer support framework is the fourth principal commercial framework. Oracle anchors the Oracle Cloud@Customer support framework against the customer's broader Oracle Cloud@Customer framework, with the support framework producing the support framework that anchors the Oracle Cloud@Customer framework.

The Oracle Cloud@Customer support framework typically segments the framework across four principal Oracle Cloud@Customer support populations: the Oracle Premier Support framework, the Oracle Cloud@Customer infrastructure support framework, the bespoke Oracle Cloud@Customer support framework, and the negotiated Oracle Cloud@Customer support framework.

The renewal framework

The Oracle Cloud@Customer renewal framework is the fifth principal commercial framework. The publisher anchors the renewal framework against the customer's broader Oracle Cloud@Customer framework at the renewal cycle.

The Oracle Cloud@Customer renewal framework typically segments the renewal framework across four principal renewal populations: the renewal scope framework, the renewal commit framework, the renewal infrastructure framework, and the bespoke renewal framework.

The exposure framework

The Oracle Cloud@Customer exposure framework is the sixth principal commercial framework. The framework typically segments the exposure population across four principal exposure populations: the consumption escalation, the infrastructure escalation, the support escalation, and the renewal escalation. Oracle has applied substantial price increases at the Oracle Cloud@Customer framework, with documented cases at the upper customer scale.

The buyer side moves

The buyer side framework for the Oracle Cloud@Customer deployment framework has eleven moves:

  1. Anchor the framework. Position the Oracle Cloud@Customer framework against the customer's actual Oracle Cloud@Customer utilization framework.
  2. Segment the commit. Segment the Oracle Cloud@Customer commit framework across the four principal commit populations.
  3. Run the infrastructure framework. Run the Oracle Cloud@Customer infrastructure framework.
  4. Negotiate Universal Credits. Negotiate the Oracle Universal Credits framework against the publisher's preferred broad Oracle Universal Credits framework.
  5. Build a credible competitive posture. Across alternative cloud framework, alternative database framework, and alternative on premise framework.
  6. Run the audit framework. Run the broader Oracle audit framework against the Oracle Cloud@Customer framework.
  7. Negotiate infrastructure. Negotiate the Oracle Cloud@Customer infrastructure framework against the publisher's preferred broad Oracle Cloud@Customer infrastructure framework.
  8. Run the utilization framework. Run the Oracle Cloud@Customer utilization framework.
  9. Lock in price protection terms.
  10. Apply Oracle BYOL. Apply the Oracle BYOL framework where the customer's Oracle Database framework supported the Oracle BYOL transition.
  11. Run vendor management. Run the broader Oracle vendor management posture across the contracted Oracle Cloud@Customer framework. Read the related Oracle OCI FinOps framework.

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The eleven move framework, the Oracle Cloud@Customer framework, the Oracle Cloud Infrastructure framework, and the buyer side moves at every step of the Oracle renewal cycle.

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20 to 30%
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Oracle framed the Oracle Cloud@Customer framework as the immediate Oracle uplift at the renewal cycle. Redress reframed the framework around the customer's actual Oracle Cloud@Customer utilization framework. Material commercial saving against the publisher's opening Oracle Cloud@Customer framework quote.

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