The Challenge
A prominent engineering firm headquartered in the Eastern United States, with over 25,000 employees, engaged Redress Compliance to guide its Microsoft Enterprise Agreement (EA) renewal. The firm's operations relied on Microsoft's suite of tools to manage design workflows, client collaboration, and project management across multiple office locations and field sites.
Facing a complex licensing environment spanning Azure, Office 365, and specialised engineering software, the company needed to evaluate current usage, optimise allocations to align with actual needs, develop a roadmap for integrating Microsoft tools into its digital transformation strategy, benchmark pricing against comparable engineering firms, and negotiate an EA that delivered measurable cost reductions.
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Phase 1 — Usage Assessment and Deployment Analysis
Conducted a comprehensive review of Microsoft tool usage across the entire organisation.
Phase 2 — Optimisation of Licensing Portfolio
Identified targeted cost reduction opportunities aligned with engineering workflows.
Phase 3 — Strategic Roadmap Development
Developed a multi-year Microsoft technology roadmap aligned with the firm's digital transformation priorities.
Phase 4 — Benchmarking and Negotiation Strategy
Leveraged Redress Compliance's benchmark database to build a data-driven negotiation position.
Phase 5 — Renewal Support
Provided direct negotiation support through to EA execution.
Results
The engagement delivered $5.3 million in total savings over the three-year EA term — a 23% reduction in Microsoft licensing costs. This comprised $3.2 million from licence optimisation and $2.1 million from negotiated discounts secured through benchmarking and competitive positioning.
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