SAP's named user model is deliberately complex. Misclassification inflates costs. Over-provisioning is systemic. This paper delivers the audit methodology and negotiation framework to convert utilisation data into credible reduction leverage.
How Professional, Limited Professional, Employee, and Self-Service types are defined, priced, and where the boundaries between them create systematic misclassification risk.
A forensic approach to user classification auditing — from user master extraction through transaction log analysis to producing an independent licence position document.
Data from 100+ SAP deployments showing typical dormant user rates, over-classification exposure, and the compound financial impact of systematic over-provisioning.
How SAP's own measurement tools systematically over-classify users — authorisation-based methodology, composite role inheritance, wildcard values, and Fiori mapping gaps.
A 6-phase negotiation framework that converts audit findings into a structured reduction proposal — sequencing right-sizing before pricing to compound savings.
Why right-sizing before RISE migration is critical — SAP's default conversion methodology preserves existing over-classification in the subscription model.
"SAP's measurement tools answer the wrong question. They tell you what your users could do. They don't tell you what your users actually do — which is the only question that matters for right-sizing."Redress Compliance — SAP Practice