Background
One of the largest retail chains in the UK sought Redress Compliance’s expertise to devise a roadmap for reducing its Oracle support costs. With a complex application environment, they needed expert guidance to navigate the intricacies of Oracle licensing and support.
Challenge
The retailer was facing a potential non-compliance risk of $5 million. They needed a comprehensive strategy to mitigate this risk and optimize their Oracle support costs.
Solution
Redress Compliance was enlisted to provide a strategic solution:
- Oracle Licensing Agreement Review: Redress conducted a thorough review of the retailer’s Oracle licensing agreements to gain a clear understanding of its licensing position.
- Interviews and Roadmap Understanding: Redress conducted interviews to understand the organization’s usage of Oracle and its future roadmap.
- Licensing Assessment: Redress conducted a licensing assessment using Oracle license compliance scripts.
- Non-Compliance Identification: Redress identified non-compliance worth $5 million.
- Compliance Remediation: The retailer remediated their compliance findings with Redress’s guidance.
- Support Reduction Strategy Workshop: Redress hosted a workshop to review all available options for reducing support costs.
- Third-Party Support Decision: The retailer moved Oracle DB, MW, and EBS to a third-party support provider.
- Third-Party Support Contract Negotiation: Redress helped negotiate the third-party support contract, and the retailer only paid 50% of what they paid to Oracle.
Outcome
The retailer avoided a potential $5 million non-compliance risk and reduced their Oracle support costs by £10 million over five years.
Quote from the Head of IT Sourcing
“The strategic insights and deep expertise of Redress Compliance have been a game-changer for our organization. Their comprehensive approach, effective training, and unwavering support were key in navigating the complexities of Oracle licensing and support. They identified and helped us mitigate a substantial non-compliance risk, guiding us in making an informed decision that resulted in significant cost savings. Their contribution has been pivotal in our IT sourcing strategy.”
Conclusion
This case study illustrates Redress Compliance’s ability to provide comprehensive Oracle solutions. By understanding each client’s unique needs and challenges, Redress Compliance can deliver strategies that ensure compliance and result in significant cost savings.
