35–55% of enterprise Box and Dropbox licences are shelfware. 70–80% of use cases are now served by M365 or Google Workspace you already own. This paper delivers the utilisation audit methodology, consolidation framework, and negotiation strategy that reduces CCM spend by 25–50%.
Utilisation data, pricing benchmarks, consolidation economics, and negotiation levers — from 40+ Box and Dropbox enterprise engagements.
Tier-by-tier comparison for both platforms — published vs. negotiated rates, add-on economics, and the blended cost reality most organisations don't calculate.
4-step framework: active user analysis, feature utilisation mapping, use-case classification against M365/Google, and right-sized licence model — quantifying shelfware and over-tiering.
When to fully consolidate to M365/Google, when to adopt a hybrid model, and when to retain — with switching cost analysis, payback calculations, and 4 scenario recommendations.
Peak licence count renewals, auto-renewal escalation, single-tier lock-in, add-on accumulation, no reduction rights, and the productivity suite overlap most organisations ignore.
Shelfware elimination, multi-tier pricing, escalator caps, M365/Google leverage, add-on rationalisation, reduction rights, cross-vendor leverage, and AI feature negotiation.
What M365 SharePoint/OneDrive and Google Drive already deliver vs. where Box and Dropbox still differentiate — mapping the 20–30% of use cases that justify dedicated CCM.