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Guide · Microsoft · EA

Microsoft Enterprise Agreement. The guide.

The Enterprise Agreement is still the largest Microsoft enterprise commercial vehicle in 2026. Read the full buyer side guide. Structure, enrolments, level discounts, true ups, SA mechanics, and the renewal envelope that beats the LSP default.

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The Microsoft Enterprise Agreement is a 36 month commitment between Microsoft and an enterprise customer. The EA covers a chosen product set at a chosen level for the term. The level discount, the SA benefits, and the price protection are the three structural advantages. The annual true up is the commercial mechanic that adds users at the EA price.

This guide reads as the full framework. Pair it with the EA renewal playbook, the EA negotiation guide, the EA versus MCA renewal guide, and the MCA explained article.

Key Takeaways

What a CIO needs to know in 90 seconds

  • The EA is a 36 month commitment. Product set, level, and price all lock for the term.
  • Levels are A through D. Driven by Qualified Devices and Qualified Users.
  • True ups add at EA price. Each anniversary trues up the user count at the locked discount.
  • SA stacks on perpetual licenses. Upgrade rights, deployment benefits, planning services.
  • EAS is the subscription EA. Lower entry cost, no perpetual residual value.
  • LSP partners are the seller. Microsoft sells through an LSP, not direct.
  • The renewal envelope is moveable. Level, mix, term, escalator all negotiable.

EA structure

The Enterprise Agreement consists of three layers. The master agreement, the enrollment, and the order. Each layer has a distinct legal role and a distinct negotiation surface.

Three EA layers

  • Enterprise Enrollment. Master enrollment between Microsoft and customer. 36 month term.
  • Product enrollment. Specific product enrolments hang under the master.
  • Order documents. Each order references the enrollment and the master.

Anatomy of an EA

The Enterprise Enrollment names the customer, the LSP partner, the term, the level, and the product set. Product enrolments cover Microsoft 365, Azure, Dynamics 365, and specific server products. Each product enrollment carries its own terms, true up cycle, and discount mechanics.

Enrolments

EA enrolments evolve as Microsoft restructures the catalog. The 2026 enrollment set covers four primary product enrolments under the master Enterprise Enrollment.

The 2026 enrollment set

EnrollmentCoversTerm
Enterprise EnrollmentMaster 36 month commitment36 months
Microsoft 365 enrollmentOffice, EMS, Windows, Security E536 months
Dynamics 365 enrollmentSales, Service, Finance, Supply Chain, HR, Project36 months
Server and Cloud EnrollmentWindows Server, SQL Server, System Center, Azure36 months
Azure enrollmentAzure consumption commitmentAligned to EA

Level discount math

EA level discount is the structural saving on the EA. The level depends on the size of the qualified estate. Level A is the smallest, Level D is the largest. Each step deepens the discount band.

EA level thresholds

LevelQualified Devices and UsersDiscount band
AUp to 2,399Baseline
B2,400 to 5,999Deeper
C6,000 to 14,999Deeper still
D15,000+Deepest

Platform commitment

The platform commitment is a separate lever inside the EA. The buyer commits to deploy a defined platform across all qualified seats, in exchange for an additional discount layer typically 15 percent deep. The three classic platform commitments are M365, Windows Enterprise, and CAL.

Platform commitment is not always the right move

Platform commitment trades flexibility for discount. The buyer commits the platform across every qualified seat, even where some seats do not need the platform. Many estates pay for the platform on seats that never deploy it. The buyer side response reads the qualified seat count carefully and tests the platform commitment math against actual use.

True ups and decreases

The annual true up is the mechanism that aligns the EA seat count with actual use. Each year the LSP partner counts the deployed seats. Increases bill at the EA price. Decreases under most enrolments do not refund.

True up rules

  • Annual true up. Once per year, on the anniversary.
  • Price at EA rate. New seats added at the locked EA price.
  • True up adjustment fee. Some scenarios carry a small adjustment fee.
  • Decreases not refunded. Drops in seat count do not generate credit.
  • Subscription enrolments true down at renewal. Subscription based products true down only at the renewal anniversary.
  • Reservation true ups. Anniversary reservation purchase available.

Software Assurance

Software Assurance attaches to on premise perpetual licenses within the EA. SA delivers upgrade rights, deployment planning services, training vouchers, and access to specific cloud benefits like Hybrid Benefit on Azure.

SA benefits worth tracking

  • Upgrade rights. Access to new versions during the SA term.
  • Hybrid Benefit. Use on premise Windows Server and SQL Server licenses on Azure.
  • Disaster recovery. Passive secondary instance rights.
  • Training vouchers. Microsoft Learning Partner courses.
  • Planning services. Deployment planning credit.
  • Step up rights. Cross product upgrade rights.

EAS subscription EA

The Enterprise Agreement Subscription, or EAS, is the subscription variant of the EA. EAS prices lower than the perpetual EA per year, but the licenses do not become perpetual at the end of the term. The choice trades long term residual value for lower annual cost.

EA versus EAS

DimensionEA perpetualEAS subscription
License modelPerpetual with SASubscription only
Annual costHigherLower
End of termKeep perpetual licensesLicenses expire
Decreases allowedNoYes at anniversary
Best fitStable long term estatesVariable estates, cloud heavy

Renewal envelope

The EA renewal is the single largest negotiation surface on the Microsoft commercial relationship. The buyer side envelope reads the level math, the platform commitment, the SA mix, the EAS choice, and the LSP partner relationship.

Seven renewal levers

  1. Level math. Drop to a lower level or aim for the next level threshold.
  2. Platform commitment. Hold or drop.
  3. EAS conversion. Move perpetual to subscription on selective seats.
  4. SA right sizing. Drop SA where benefits are unused.
  5. Annual escalator cap. Hold the uplift at 5 to 7 percent.
  6. LSP partner re bid. Re bid the LSP margin layer.
  7. Azure commitment integration. Bundle Azure into the EA envelope.

What to do next

The eight step checklist below moves an EA renewal from the LSP default quote to a buyer side framework.

  1. Pull the qualified seat baseline. Devices, users, by entity.
  2. Score the level math. Current level, next level threshold, drop down scenarios.
  3. Audit the SA benefits. Used versus unused, by product.
  4. Score the platform commitment. Actual deployment versus committed footprint.
  5. Test EAS conversion. Where subscription fits better than perpetual.
  6. Re bid the LSP partner. Three quotes minimum.
  7. Anchor against MCA. Bring the MCA migration quote into the room.
  8. Lock the price file. Capture every line in writing.

Frequently asked questions

Is the EA still available in 2026?

Yes. The Enterprise Agreement remains a valid commercial vehicle in 2026 for qualifying enterprise customers. Microsoft has signaled long term strategic preference for the MCA E direct contract, but the EA continues to be sold at qualifying scale through LSP partners. The EA is most commonly retained at customers above 5,000 seats with stable, predictable estates.

How does the level threshold work?

The level is calculated from Qualified Devices and Qualified Users at the enrollment level. Each threshold represents a step in the discount band. The buyer side response often pushes toward the next threshold to unlock the deeper discount, by counting affiliates, subsidiaries, or related entities into the qualified estate.

Can SA be dropped at renewal?

Yes. Software Assurance is a renewable benefit attached to perpetual licenses. SA can be dropped at the EA anniversary if the buyer no longer needs the benefits. Dropping SA reduces the annual cost but forfeits upgrade rights, Hybrid Benefit, and other entitlements. The buyer side response audits actual SA benefit use before recommending drops.

What happens to EAS licenses at the end of the term?

EAS licenses expire at the end of the subscription term. There is no perpetual residual value. The buyer either renews the EAS subscription, moves the seats to MCA subscriptions, or replaces them with a different product. EAS fits estates that have committed to cloud and do not value the perpetual residual on the on premise products.

Can the LSP partner be changed mid term?

The LSP partner is named in the Enterprise Enrollment. Changing the LSP mid term requires a transition novation between Microsoft, the outgoing LSP, and the incoming LSP. The change is feasible but rare during the 36 month term. Most LSP changes happen at renewal, where the buyer re bids the partner role as part of the new agreement.

Is the annual uplift fixed?

The annual uplift on EA prices is negotiable. The standard ask from Microsoft is 5 to 8 percent annually. The buyer side response negotiates this down to 0 to 5 percent or to a CPI linked cap. The uplift is more material on multi year EAs with large product sets, where small percentage differences compound across the term.

How Redress engages on EA renewals

Redress runs the EA renewal as a 9 to 12 month engagement. The work pulls the qualified seat baseline, audits SA benefits, scores the platform commitment, tests EAS conversion, re bids the LSP partner, models the MCA migration anchor, and prepares the contract red line list. Most engagements deliver 16 to 34 percent saving against the LSP default quote.

Read the related Vendor Shield, Renewal Program, Benchmark Program, Software Spend Assessment, Benchmarking framework, about us, management team, locations, and contact pages.

Score your EA renewal envelope against the buyer side benchmark in under five minutes.
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White Paper · Microsoft

Download the Microsoft EA Renewal Playbook.

A buyer side framework for the Microsoft Enterprise Agreement renewal. Level math, platform commitment, SA right sizing, EAS conversion, LSP partner re bid, MCA migration anchor, and the red line list used across five hundred plus enterprise software engagements.

Independent. Buyer side. Built for CIOs and procurement leads renewing the EA in the next 24 months, considering EAS conversion, or running a hybrid Microsoft commercial strategy.

Microsoft EA Renewal Playbook

Open the white paper in your browser. Corporate email only.

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16 to 34%
Saving on a well run EA
36 month
EA standard term
A to D
Level discount band
500+
Enterprise clients
100%
Buyer side

We re bid the LSP partner, anchored Microsoft against an MCA migration quote, dropped SA where benefits were unused, and renewed the EA at a price 21 percent below the default LSP quote. The price file held for the 36 month term across 18,000 seats.

Group Head of Software Procurement
Global financial services group
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