Third-Party Software Support Strategy

What you will take away

• How the ~50% support-cost reduction actually works, traced back to what the standard 22% annual maintenance fee does and does not buy.
• A clear-eyed map of when third-party support fits a stable estate — and when an active roadmap makes it the wrong call.
• The security-without-vendor-patches playbook: virtual patching, compensating controls, and where the genuine gaps remain.
• The re-entry math: reinstatement and back-support fees, and how to preserve a credible path back to the vendor.
• A worked ROI benchmark on a ~$10M maintenance estate, framed as an illustrative scenario — not a quote.