Question 1 of 8
📋
Do you maintain a current, accurate record of all SAP licences you own and all users assigned to them?
SAP auditors compare your LAW data against contract entitlements. Discrepancies are where compliance findings begin.
Yes, up-to-date inventory reconciled quarterly
Records exist but may be 6-12 months out of date
Partial records with significant gaps
No licence inventory maintained
Question 2 of 8
👥
Are your SAP users assigned to the correct licence types based on their actual system usage?
SAP audits compare actual transaction usage against licence types. User misclassification is the most common and expensive audit finding.
Yes, we review user-to-licence mapping regularly using LAW data
Mapped at setup but not reviewed since
We suspect some users are on incorrect licence types
Never validated user-to-licence mapping
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Question 3 of 8
🔒
Do you have inactive, duplicate, or orphaned user accounts in your SAP system?
SAP counts all active accounts, including those that have not logged in for months. Inactive accounts still consume licence entitlements.
Automated process to lock/remove inactive users
Occasional cleanup but not systematic
Known inactive accounts, no cleanup done
Never reviewed accounts for inactive or duplicates
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Question 4 of 8
💻
Are you running SAP on virtualised infrastructure (VMware, Hyper-V) or in a cloud environment?
SAP may claim licensing is required for the entire physical host, not just the VM, depending on contract terms and partitioning.
Physical servers only, no virtualisation
Virtualised with proper partitioning documentation
Virtualised but unsure about SAP licensing position
Cloud/virtualised with no licence review done
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Question 5 of 8
🔌
Do third-party systems create data in SAP (indirect / Digital Access)?
The single largest source of unexpected audit findings. SAP now audits for document-based Digital Access alongside user licensing.
No, or we have Digital Access entitlements covering usage
Some integrations but low volume
Multiple integrations with unknown document volumes
Extensive integrations with no Digital Access coverage
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Question 6 of 8
📄
Can you easily locate and produce your complete SAP contract documentation?
You need the original agreement, all amendments, order forms, and side letters. Missing documents weaken your position.
All contracts centralised and easily accessible
Most available but some amendments may be missing
Scattered across departments and individuals
Would struggle to produce complete documentation
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Question 7 of 8
👷
Do you have a designated SAP licence owner or SAM team responsible for compliance?
Without a clear owner, compliance gaps develop silently with every new user, integration, or system change.
Dedicated SAM team or licence manager
Someone manages it as part of a broader role
Split across IT, procurement, and finance
No one is specifically responsible
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Question 8 of 8
⚠️
Has SAP contacted you about a licence review, measurement request, or GLAC engagement in the past 12 months?
SAP's GLAC team sends formal measurement requests. They may also signal upcoming audits through your account executive.
No contact from SAP about licensing compliance
SAP AE mentioned a licence review in a sales conversation
Received a formal self-measurement request
SAP GLAC has initiated a formal audit
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