Answer 7 questions to evaluate the maturity of your IT procurement processes and identify areas for improvement.
5 Levels
Maturity Scale
7
Questions
3 min
To Complete
Question 1 of 7Procurement Advisory
Question 1 of 7
👥
Is there a dedicated IT procurement/vendor management function?
A dedicated function ensures consistency, leverages expertise, and maintains vendor relationships strategically.
Dedicated team with IT procurement specialists
Shared procurement team with IT knowledge
General procurement handles IT — limited expertise
No formal IT procurement function
Question 2 of 7
📊
Do you have visibility into all IT and software spend?
Complete spend visibility is the foundation of procurement maturity.
Single dashboard covering all IT spend
Major spend tracked, gaps in SaaS and departmental
Only large contracts tracked
No consolidated spend visibility
Question 3 of 7
📜
Do you have standard contract terms and negotiation playbooks?
Standard terms and playbooks ensure consistent, favourable outcomes across all vendor negotiations.
Documented playbooks for all major vendor categories
Standard terms exist for some categories
Negotiated ad-hoc each time
No standard terms or playbooks
Question 4 of 7
📈
Do you benchmark vendor pricing independently?
Regular benchmarking ensures market-competitive pricing and identifies cost optimisation opportunities.
All major vendors benchmarked regularly
Occasional benchmarking of key vendors
Benchmarked once or informally
Never benchmarked
Question 5 of 7
🔄
Do you conduct regular vendor performance reviews?
Structured reviews (QBRs, scorecards) hold vendors accountable and identify issues before they become problems.
Quarterly reviews with scorecards for all major vendors
Annual reviews for key vendors
Reviews only when issues arise
No vendor performance reviews
Question 6 of 7
📋
Do you maintain a vendor contract register with renewal calendar?
A centralised register with automated renewal alerts prevents missed deadlines and enables proactive management.
Centralised register with automated alerts
Contract register exists but manual tracking
Partial tracking — major contracts only
No contract register
Question 7 of 7
🎯
Is IT procurement aligned with business strategy?
Strategic alignment ensures technology investments support business objectives rather than growing organically.
Procurement strategy aligned to business roadmap
Some strategic alignment
Procurement is reactive to business requests
No strategic alignment
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