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Salesforce Platform License Limitations – What to Know

The Salesforce Platform License limitations include:

  • Restricted Data Storage: Limited storage capacity for data and files.
  • Limited Custom Objects: Restrictions on the number of custom objects created.
  • API Access Limits: Limited access to Salesforce APIs may affect integration with external systems.
  • Feature Availability: Certain Salesforce features and tools may not be available or are limited.
  • User Permissions: Restrictions on user roles and permissions within the Salesforce environment.
  • Application Limits: Limitations on using and developing custom applications on the platform.
  • Report and Dashboard Restrictions: Limited capabilities in creating and customizing reports and dashboards.

Salesforce Platform Licenses offer an affordable option for businesses and organizations that require custom apps, workflows, and processes.

However, it’s essential to be aware of the limitations that come with these licenses to make the most of the platform.

In this article, we’ll discuss the limitations of Salesforce Platform Licenses, including access to admin rights, usage-based entitlements, and platform limits.

The Salesforce Platform License comes with several limitations

  1. Data Storage: The platform provides limited storage capacity for data and files, which may require users to manage their data usage or purchase additional storage.
  2. Custom Objects: There are restrictions on the number of custom objects users can create. This limitation could impact the platform’s ability to tailor to specific business processes.
  3. API Access: Access to Salesforce’s APIs is limited, potentially affecting integration with external systems and data synchronization.
  4. Available Features: Not all Salesforce features and tools are available under this license. Certain advanced features may be restricted, limiting the platform’s functionality.
  5. User Permissions: The license may restrict user roles and permissions, affecting how users interact with and manage the Salesforce environment.
  6. Application Development: Limitations on using and developing custom applications on the platform could restrict the ability to fully leverage Salesforce for unique business needs.
  7. Reporting and Dashboards: The capability to create and customize reports and dashboards may be limited, impacting data analysis and decision-making processes.

Limitations

  1. Access to Admin Rights: For app developers to fully utilize the Salesforce platform’s capabilities, a full CRM license or a Salesforce Platform admin license is required. This means end users may not have access to all features and functionalities without the correct mix of licenses.
  2. Usage-Based Entitlements: Salesforce Platform Licenses include usage-based entitlements, meaning there are limits on the number of logins, API requests, and other usage metrics. These limits are designed to prevent platform abuse and ensure fair resource distribution.
  3. Platform Limits: Specific platform limits apply to Salesforce Platform Licenses. These include restrictions on the maximum number of custom objects, records that can be imported or exported, and file sizes for attachments and documents.
  4. Limited Access to Standard Objects: Users with Salesforce Platform Licenses may not have access to particular standard objects, such as leads, campaigns, and opportunities.
  5. Advanced Features Limitations: Some advanced features are limited or unavailable to users with a Platform License. This could include limitations on building email templates and conducting mass email campaigns.
  6. Customization Limitations: The Platform License may restrict the ability to create particular objects, fields, and page layouts, limiting customization options.

Author

  • Fredrik Filipsson

    Fredrik Filipsson brings two decades of Oracle license management experience, including a nine-year tenure at Oracle and 11 years in Oracle license consulting. His expertise extends across leading IT corporations like IBM, enriching his profile with a broad spectrum of software and cloud projects. Filipsson's proficiency encompasses IBM, SAP, Microsoft, and Salesforce platforms, alongside significant involvement in Microsoft Copilot and AI initiatives, enhancing organizational efficiency.