Salesforce Inbox License – Everything You Need to Know

Introduction to Salesforce Inbox License

This article comprehensively explains the Salesforce Inbox License, a powerful tool that helps sales and marketing teams manage customer communications from within Salesforce. The key takeaways include:

• Salesforce Inbox License: To use Salesforce Inbox, you need a Salesforce Inbox license. This license gives you access to all the features of Salesforce Inbox.
• Salesforce Inbox Features: Salesforce Inbox allows you to send and receive emails, schedule appointments, access Salesforce data, track email opens and clicks, create and use email templates, set reminders and follow-ups, and collaborate with team members.
• Licensing Options: Salesforce offers different types of Inbox licenses to meet the needs of different users, including Salesforce Inbox and Salesforce Inbox Einstein.
• Costs: A Salesforce Inbox license depends on the type of license you choose and the number of licenses you need. The current pricing is Salesforce Inbox: $25 per user per month and Salesforce Inbox Einstein: $50 per user per month.
• Setting up a Salesforce Inbox License: Once you have purchased your license, you can download the Salesforce Inbox app from the Salesforce AppExchange and install it on your desktop or mobile device. You will then need to connect Salesforce Inbox to your Salesforce account.

What is The Salesforce Inbox License?

Salesforce Inbox is a powerful tool that helps sales and marketing teams manage customer communications from within Salesforce.

With Salesforce Inbox, you can send, receive, and track emails, schedule appointments, and access Salesforce data all from one platform. But to use Salesforce Inbox, you need a Salesforce Inbox license.

This article explores what Salesforce Inbox licenses are, how they work, and how much they cost.

What is Salesforce Inbox?

Salesforce Inbox is an email productivity platform that integrates directly with Salesforce. It allows you to manage customer communications directly from Salesforce, eliminating the need to switch between different platforms. With Salesforce Inbox, you can:

• Send and receive emails
• Schedule appointments
• Access Salesforce data
• Track email opens and clicks
• Create and use email templates
• Set reminders and follow-ups
• Collaborate with team members

Salesforce Inbox Subscription

A Salesforce Inbox license is a subscription that gives you access to Salesforce Inbox. You need a license for each user who will be using Salesforce Inbox. Salesforce offers different types of Inbox licenses to meet the needs of different users, including:

• Salesforce Inbox
• Salesforce Inbox Einstein

How does the License Work?

A Salesforce Inbox license gives you access to all the features of Salesforce Inbox. You can install the Salesforce Inbox app on your desktop or mobile device and start using it immediately.

When you send an email from Salesforce Inbox, it is automatically logged in Salesforce, allowing you to track the email’s progress and see when it has been opened or clicked.

Salesforce Inbox License Features

Salesforce Inbox licenses come with a wide range of features, including:

• Email tracking and analytics
• Calendar scheduling and appointment setting
• Salesforce integration and data access
• Customizable email templates
• Follow-up reminders and tasks
• Mobile app access
• Team collaboration and sharing

Benefits of Salesforce Inbox License

Salesforce Inbox licenses offer several benefits to businesses, including:

• Increased productivity and efficiency
• Improved customer communication and engagement
• Simplified email management and tracking
• Better collaboration and teamwork
• Greater visibility and insights into customer interactions

Who Should Use Salesforce Inbox License?

Salesforce Inbox licenses are ideal for sales and marketing teams managing customer communications directly from Salesforce. It is particularly useful for businesses that rely heavily on email communications to engage with customers.

How Much Does Salesforce Inbox License Cost?

The cost of a Salesforce Inbox license depends on the type of license you choose and the number of licenses you need. The current pricing as of writing this article is as follows:

• Salesforce Inbox: $25 per user per month
• Salesforce Inbox Einstein: $50 per user per month

Salesforce Inbox License vs. Salesforce Inbox Einstein

Salesforce Inbox and Salesforce Inbox Einstein are email productivity platforms that integrate with Salesforce. However, there are some key differences between the two.

Salesforce Inbox is a full-featured email productivity platform that offers a wide range of features, including email tracking, scheduling, analytics, and Salesforce integration and team collaboration tools.

Salesforce Inbox Einstein is designed for sales and marketing teams to manage customer communications directly from Salesforce.

On the other hand, it is a lighter version of Salesforce Inbox that offers fewer features.

It includes basic email tracking and scheduling tools but does not offer Salesforce integration or team collaboration tools. Salesforce Inbox is designed for users needing a simple, streamlined email productivity platform.

How to Purchase a Salesforce Inbox License

You must contact Salesforce directly or work with a Salesforce partner to purchase a Salesforce Inbox license. You can also purchase licenses through the Salesforce AppExchange.

Before purchasing a salesforce license, you should determine the many licenses you need and which license type is right for your business. You can then purchase licenses on a per-user, per-month basis.

How to Set up a Salesforce Inbox License

Setting up a Salesforce Inbox license is a straightforward process. Once you have purchased your license, you can download the Salesforce Inbox app from the Salesforce AppExchange and install it on your desktop or mobile device.

You will then need to connect Salesforce Inbox to your Salesforce account. This will allow you to access Salesforce data directly from Salesforce Inbox and track email activity in Salesforce.

Finally, you can customize Salesforce Inbox to meet your needs, including setting up email templates, scheduling appointments, and configuring email tracking and analytics.

Frequently Asked Questions about Salesforce Inbox License

Conclusion

Salesforce Inbox is a powerful email productivity platform that helps businesses manage customer communications directly from Salesforce. To use Salesforce Inbox, you will need a Salesforce Inbox license.

Several different types of licenses are available, each with its features and pricing.

By understanding the different types of licenses and their features, you can choose the correct Salesforce Inbox license for your business and take advantage of its powerful tools and capabilities.

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Contact us today to learn more about how we can support your business and help you unlock the power of Salesforce Inbox.