microsoft copilot

Enhancing Team Collaboration with Copilot in Microsoft Teams

Copilot in Microsoft Teams is:

  • An AI tool integrated into Microsoft Teams.
  • Assists with real-time meeting summaries and chat management.
  • Capable of answering queries and suggesting action items during meetings.
  • Provides summaries of chats, highlighting key points and decisions.

Exploring Copilot in Teams

Copilot in Teams

Copilot in Teams marks a significant stride in integrating generative AI into Microsoft Teams, enhancing how teams communicate and collaborate.

This AI-powered tool within Microsoft Teams is designed to streamline various aspects of team interactions, making meetings and chats more efficient and productive.

  • Functionality Overview: Copilot in Teams utilizes large language models (LLMs) to provide real-time assistance during meetings and chat conversations. It’s capable of summarizing key discussion points, suggesting action items, and answering queries, all geared towards boosting productivity in the workplace.
  • Real-Time Meeting Summaries and Chat Assistance: One of the standout features of Copilot in Teams is its ability to generate summaries of meetings based on transcripts. It also provides high-level overviews and critical takeaways from chat messages, helping users stay on top of meaningful conversations and decisions.

The Power of Copilot in Teams

How do Microsoft use Copilot in Microsoft Teams Meetings

A copilot in Teams is a passive participant in your meetings and chats and a dynamic tool that enhances the overall experience.

  • Chat Features: In chat scenarios, Copilot can summarize messages, answer questions, and provide insights based on the conversation history. It’s beneficial for quickly getting up to speed on ongoing discussions without scrolling through long chat threads.
  • Meeting Enhancements: During meetings, Copilot leverages the meeting transcript to generate notes, identify action items, and answer queries in real-time. This feature ensures that critical points and decisions are captured and communicated effectively.
  • Capabilities for Summarizing and Query Response: Copilot’s ability to distill conversations into concise summaries and respond to queries makes it an indispensable tool. Whether listing the main ideas discussed, highlighting unresolved questions, or generating meeting notes, Copilot provides actionable insights that can drive meeting productivity.

Enabling Copilot in Teams: A Step-by-Step Guide

Enabling Copilot in Microsoft Teams is a straightforward process, but it requires adherence to specific prerequisites, especially for business users.

Accessing Copilot in Teams for Individual Users:

  1. Open Microsoft Teams: Launch the Teams application on your device.
  2. Find the Copilot Button: Look for the Copilot button in the chat header or meeting controls in a chat or meeting.
  3. Activate Copilot: Click the Copilot button to use its features during chats or meetings.

Enabling Copilot for Business Users:

  1. Ensure System Readiness: For managed Windows 11 version 22H2 devices, check that your system is configured to receive updates from WSUS, Windows Update, Intune, Autopatch, or Configuration Manager.
  2. Enable Features in Enterprise Control: Administrators must enable features within the temporary enterprise control for the devices. This includes setting the group policy and making CSP updates.
  3. Configure Chat Provider Platform: Verify that user accounts have the correct chat provider platform configured in Windows (typically Bing Chat).
  4. Apply Policy for Feature Enablement: Set policies to enable features via temporary enterprise control for managed clients.
  5. Optional Updates: Enable optional updates for the Copilot service, especially after the 23H2 update.

Customizing Your Copilot Experience in Teams

Customizing Your Copilot Experience in Teams

Microsoft Copilot in Teams offers a range of functionalities that can be tailored to meet specific user needs.

However, it’s essential to understand its interaction modes and limitations.

Customizing Interaction Modes:

  • Copilot in Teams doesn’t currently offer customizable interaction modes. It operates based on the input provided in chats or meetings.
  • Users can try different prompts to get specific types of responses or summaries.

Understanding Copilot’s Limitations:

  • Data Processing Capacity: Copilot can process conversation history up to 30 days old in chat scenarios. Retention policies may limit this.
  • Language Support: Copilot in Teams supports English, Spanish, Japanese, French, German, Portuguese, Italian, and Chinese Simplified. However, the quality of responses is currently best in English and is expected to improve over time in other languages.
  • Meeting Length: For long meetings (over 2 hours), users might experience longer latency than shorter ones.

Top 5 Best Practices for Using Copilot in Teams

Maximizing the effectiveness of Copilot in Teams can significantly enhance team collaboration.

Here are the top five best practices:

  1. Use Specific Prompts: Be clear and specific with your queries to get Copilot’s most accurate and relevant responses.
  2. Understand its Scope: Recognize that Copilot is best used to summarize discussions, generate meeting notes, and answer direct questions about chat and meeting content.
  3. Check Language and Content: Ensure the input language aligns with Copilot’s supported languages and has sufficient conversation history to draw upon.
  4. Regular Feedback: Utilize the feedback feature to improve Copilot’s performance. Reporting inaccuracies helps enhance its response quality over time.
  5. Stay Informed on Updates: Keep up-to-date with Copilot’s latest features and improvements to continually enhance your team’s experience.

Troubleshooting and FAQs

Frequently Asked Questions about Copilot in Teams:

  • Q: How do I access Copilot in a Teams meeting?
    • A: Use the Copilot button in meeting controls. Ensure meeting transcription is on for Copilot to function.
  • Q: Can Copilot summarize past chats?
    • A: Yes, Copilot can summarize up to 30 days of chat history.
  • Q: What languages does Copilot support?
    • A: It supports English, Spanish, Japanese, French, German, Portuguese, Italian, and Chinese Simplified.

Troubleshooting Tips:

  • If Copilot isn’t responding as expected, check your network settings and ensure your Teams version is updated.
  • For issues with language translation, ensure the language used matches one of the supported languages for better accuracy.

Conclusion: Leveraging AI for Enhanced Team Collaboration

Integrating Copilot in Teams represents a significant advancement in leveraging AI for team collaboration.

Microsoft Copilot is not the same as ChatGPT and there are substantial differences.

Its ability to streamline communication and provide real-time assistance during meetings and chats is invaluable for improving productivity and decision-making.

Author

  • Fredrik Filipsson

    Fredrik Filipsson brings two decades of Oracle license management experience, including a nine-year tenure at Oracle and 11 years in Oracle license consulting. His expertise extends across leading IT corporations like IBM, enriching his profile with a broad spectrum of software and cloud projects. Filipsson's proficiency encompasses IBM, SAP, Microsoft, and Salesforce platforms, alongside significant involvement in Microsoft Copilot and AI initiatives, enhancing organizational efficiency.